Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question
.orgSource
MARCH 6, 2023
The problem might be something you’ve never considered. You need to constantly evaluate the data and analyze progress. ENA brings objectivity to the process by using the net promoter score as a tool to measure success. Maybe stale programming is stopping the love? What if the usual suspects are not to blame?
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