Why You Need to Respond Quickly to Social Media Comments


Answering questions and responding to comments is an opportunity to keep them thinking about you and about the value you provide. Don’t ever leave comments that can be read as justifications of your actions; savvy social media users see right through non-apologies.

What Makes People Like, Comment, and Share?

John Haydon

The post What Makes People Like, Comment, and Share? How many times have you come up with a seemingly brilliant idea to engage your community, only to it go down in flames? How many times have you asked yourself: How can we get more engagement on our social media updates?

Trending Sources

Unlock Fans While Engaging Supporters Beyond Like, Share and Comment

Amy Sample Ward

At the same time I have watched organization struggle to engage with Facebook supporters in meaningful ways using just the actions Facebook has provided; Like, Share, or Comment. The mystery of creating real impact using Facebook has eluded many organizations for years now.

16 Ways To Get More Comments On Your Facebook Page

John Haydon

Getting fans to comment on your Facebook Page can take a lot of time and effort. And many of them got to where they are today by making it easier for fans to comment on their Page. Asking questions are probably the easiest way to get fans commenting.

What’s the Difference Between Likes, Comments and Shares?

John Haydon

Facebook’s newsfeed algorithm (Edgerank) places a different weight on likes, comments and shares – giving shares the most weight, and likes the least. And when you think about your own behavior, likes, comments and shares each have different meaning or intention.

Facebook Comments - Boon or Bane to Nonprofits?


It’s been two weeks since Facebook launched a refresh to it’s blog Comments Box Plugin and the reviews have been mixed. The new Facebook Comments are no exception and nonprofits should think carefully before jumping to implement the system on their blog or website. TechCrunch and Dave Fleet have both done a great job outlining the pros and cons to Facebook’s new commenting system, but what does it all mean for nonprofits?

Nonprofits: Leave A Comment to Win A Free Dell Color Laser Printer

Beth's Blog: How Nonprofits Can Use Social Media

They said yes! So, if you want a chance to win a new printer for your nonprofit’s office, please leave a comment on this post with the following: Your nonprofit organization and its mission and web site URL.

“Social Media Road Map” Book Give Away – 20 Best Comments Win!

John Haydon

Best 20 comments win a free copy! They’ve agreed to give away 20 free copies to the top 20 commenters on this post! In the comments section below, answer the following question: If your ideal social media presence was a destination, what would it be?

That's Not Nice! Top 10 Tips for Responding to Negative Comments


Here’s what some social media pros -- and our own Facebook fans -- have to say about responding to negative comments on blogs, forums and Facebook. If a comment contains information about you that is inaccurate or incorrect, play an active role in correcting it.

Vote and Comment for ALL these Awesome Nonprofit Panels at SXSW!

Beth's Blog: How Nonprofits Can Use Social Media

Share the link, title, and names in the comments. 2008 SXSW Panel: Pimp Your Nonprofit Cause photo by Ed Schipul. The SXSW Interactive Festival (scheduled March, 2012 in Austin, Texas) is a mega huge social media industry event.

Chad 11

Bookshare Members Enthusiastic Comments

Beneblog: Technology Meets Society

Another Member, Diane Fazackarley also commented on our new downloadable audio formats. Thanks to Annette, Diane, Judy and Dornetta for agreeing to share your comments with the world. Every week our Bookshare team hears from our Members. I am thrilled to get copied on these emails: it reminds me of why we do here at Benetech! I appreciate that so many of our Members take the time to write and thank our team.

Last Chance on Net Neutrality: FCC Public Comment Period Ends Tomorrow!

Tech Soup Blog

Tomorrow is the last day to submit your feedback to the Federal Communications Commission (FCC) during their public comment period on Net Neutrality, so there is time to have your voice heard to help reverse the dismantling of the open Internet.

Nine Teddy Bear-Approved Tips for Getting Comments On Your Blog


Read comments carefully and be sure to have the author/poster/someone from your organization answer questions. You don’t want to monopolize the conversation, but keep an eye on the comments and pop in when the time’s right. What are YOU doing to get more comments on your blog?

Pipe Up: How to Get More Comments on Your WordPress Posts

Byte Technology

And while WordPress has some terrific plugins available that can help you create and manage a comment section on your site, too often unforeseen problems and lapses exist that stymie the commenting process. Sometimes the problem leading to a dearth of comments is the way the site itself is being administered: not replying to visitors who opine on a post, discouraging ongoing discussions with users by utilizing a slow or inefficient comment section etc.

How to Add Threaded Commenting to Your Facebook Page (VIDEO)

John Haydon

Facebook just added threaded comments to Page updates , which now lets people reply to specific comments within a Page update. Facebook facebook page page admin replies threaded comments

More Likes, More Comments, More Shares: Using Psychology to Get the Most from Your Facebook Page

Byte Technology

Why aren’t they commenting on our content and mission and becoming a part of the conversation? Liking, sharing and commenting on Facebook allows us to assert who we are as a person and admit publicly that we agree with something.

Lame spam as blog comments

Robert Weiner

I wrote recently about spam in the form of blog comments. The first sentence in the above comment yields over 400 million hits! There's been a deluge recently, and I want to call out some that look like they could be legit. Fortunately, my anti-spam filters (Akismet and Bad Behavior) caught them. I assume that most of these are planted for search engine optimization rather than to get people to click a link.

More than Clicking the "Like" Button: Social Media Integration & Nonprofit Websites


In the end, the site cataloged and accepted YouTube videos, plus allowed users to share and comment. USMHM employed Facebook Comments to insure maximum exposure for each individual photograph in the hope that people might recognize an old friend or family member and let them know. The Most Jewish site incorporated Facebook Comments, meaning votes and comments were easily pushed into the users social profile.

Haters Gonna Hate: Dealing with Negative Feedback in the Social World


I look at number of retweets, comments, etc. Sometimes, we have no alternative but to delete a comment. We only delete violations, which are clearly laid out ( see commenting policy ). We also go back to the community and say, “we deleted x’s comment because it violated x rule on our commenting policy. Feel free to repost your comments without the violations.” blog comments carie lewis Community Social Media Web Sites Communications

What’s the best way to post as a Facebook Page?

John Haydon

And comment on other Pages. Now that you can post as a Page, how can you comment on another Pages without coming across as spam? Up until last week, you’ve only been able to comment on other Pages as a person, so spamming was rarely a concern.

Org 24

More lame spam as blog comments

Robert Weiner

Most of these lame spams were posted as comments on my blog posts about lame spam. Weiner: Nonprofit Fundraising Technology Consulting » Lame spam as blog comments. Weiner: Nonprofit Fundraising Technology Consulting » Lame spam as blog comments I have understand your stuff previous to and you are just too wonderful. Weiner: Nonprofit Fundraising Technology Consulting » Lame spam as blog comments informations.

Study Reveals How to Rein in Rude Online Commenters: Associations Now

AFP Blog

Study Reveals How to Rein in Rude Online Commenters: Associations Now : It can be tempting to ignore rude comments made in online spaces, but a new study found that interacting with commenters may decrease the chances for incivility. Conducted by the Engaging News Project of the Annette Strauss Institute for Civic Life at the University of Texas at Austin, the study analyzed roughly 2,500 comments made on a Texas TV station’s Facebook page

Drupal security, and other CMS Report comments

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Drupal security, and other CMS Report comments April 3, 2009 Now that the Idealware CMS report is out, I get to have my say about it. at 1:55 pm { 7 comments… read them below or add one } 1 David Strauss 04.03.09

Drupal security, and other CMS Report comments

Zen and the Art of Nonprofit Technology

Now that the Idealware CMS report is out, I get to have my say about it. Here’s the first post, there might be more to come. The thing that is prompting this post is the little storm about the security metric that we used to try and get a handle on the security of the 4 different systems we reviewed. More on that in a bit. You might think that comparing four different open source packages that, in essence, do pretty the same thing (in a broad sense) would be a cakc walk.

Barriers to Comments

Beth's Blog: How Nonprofits Can Use Social Media

I was not able to comment because I could not read the screen. The downside of getting older is reading glasses. I buy cheap ones because I loose them and I seem to be on an accelerated path of requiring higher magnifications.


Does your org have a Facebook Page comment escalation flow-chart?

John Haydon

On Monday, we had a great discussion about managing comments on your Facebook Page. In the comments, Steve Heye of the YMCA of Metro Chicago shared a “comment escalation flow-chart&# to help staff decide how to respond to various types of comments – on blogs, Twitter and Facebook.

Five Ways To Deal with Losers On Your Facebook Page

John Haydon

A common concern / challenge that many Facebook Page managers have is dealing with disrespectful and hateful commenters. And the fact that any Facebook user can comment on your Page makes this even more difficult. Facebook comment moderation community management

Lame spam of the day: weight loss blog comment

Robert Weiner

Some of the lamest spam I see comes in the form of comments on my blog posts. Some sounds convincing, but my spam filters (Akismet and Bad Behavior) are incredibly good at catching them. It's particularly entertaining when the spam is trying to link to one of my spam of the day posts.). Here's an example. This one's a transparent ad for a weight loss program, but often I have to look harder to figure out what's going on.

Dealing with bad commenters

Beaconfire Wire

In the worst case, you might block someone who’s being extremely inappropriate, and delete their comments. On The Atlantic last week, Rob Lyman shared some ways of dealing with trouble-making commenters more actively. He explains how to disarm bad commenters, or make them reveal their ignorance without stooping to their level. It’s a familiar concern when you’re managing a social media presence: what do you do if someone is being nasty?

TechSoup Blog Comments Temporarily Not Working

Tech Soup Blog

We're sorry to report that we're having some technical difficulties with comments here on the TechSoup blog. Users are temporarily unable to post comments, but rest assured, we really do want to hear from you!

When should you delete a comment on your Facebook Page?

John Haydon

If you’re like most nonprofits, the question of what to do with comments on your Facebook Page that are innappropriate or harmful comes up at one point or another. When the comment is hurtful. When the comment is spam. When the comment is not age appropriate.

How to make a comments policy for your nonprofit’s blog

John Haydon

If you’re launching a blog for your nonprofit, one thing you’ll have to think about is how to deal with comments. What is a comments policy? A comments policy is a set of rules and expectations your readers can follow when commenting.

Why Doesn't Anyone Comment on Your Blog?

Museum 2.0

When people ask about blogging, the question of comments comes up more frequently than any other. There are many good ways to measure a blog's value , but somewhere inside ourselves, we feel that comments are the thing that validate a blog's existence. I'm not writing to get comments.

World Comment Day: What did I comment about? Twitter Conversation Metrics

Beth's Blog: How Nonprofits Can Use Social Media

Chris Brogan reminded us that he declared today as World Comment Day. There more and more posts (and comments) on blogs about the new form of fast conversation taking place on Twitter. Well, off to comment on some blogs

Reply Comments on the Proposed Treaty for Access to Copyrighted Works

Beneblog: Technology Meets Society

We filed the following comments to the Copyright Office's request for comments on issues about access for people with print disabilities. December 4, 2009 Benetech’s Reply Comments in response to the Copyright Office Notice of Inquiry and Request for Comments on the Topic of Facilitating Access to Copyrighted Works for the Blind or Other Persons With Disabilities The issue all comes down to human rights vs. money.

How I save time commenting, tweeting and promoting others

John Haydon

In this video, I talk about how I save time commenting, tweeting and promoting others. How do you save time commenting and tweeting? Tags: Rock Your Web Twitter Tips commenting on blogs facebook tips social media time management Twitter @ariherzog.

Book Giveaway: Causewired - Leave A Comment By November 17th

Beth's Blog: How Nonprofits Can Use Social Media

All you have to do is leave a comment saying why you want the book by November 17th and on November 21st, I'll pick a winner using random.org.

Guest Post: One Museum's Experiment with Threaded Comment Stations

Museum 2.0

In this post, Jasper shares some lessons learned from a recent experiment to design a more social comment station. He will respond to comments here and can also be reached on his blog (where this post first appeared).

Multimedia Editing Software (for your comments!)


As part of our guerrilla research process for this, I thought I’d put some of them up here for your comments. We’re hard at work over here on our Field Guide to Software for Nonprofits: Marketing, Outreach and Communications – a small reference book that will help nonprofits think through what types of systems would be effective for them based on the processes that they need to support and their current technology level.

NetCentric Advocacy: Commenting On Your Blog: Zero

Network-Centric Advocacy

» March 18, 2008 Commenting On Your Blog: Zero Here is a great riff by Michele Martin on the failures to create conversation via a blog. Is it for the comments and conversation? Link: The Bamboo Project Blog: Six Reasons People Arent Commenting On Your Blog. Six Reasons People Arent Commenting on Your Blog 1. Blogs that come across as thinly-veiled sales pitches dont invite comments. Some blogs make you WANT to talk to the author and to other commenters.