Connection Cafe

FEBRUARY 25, 2020

In July 2019, The Opportunity of Collaborative Benchmarking whitepaper was released in partnership between Blackbaud, NetHope, and NTEN. The goal was twofold: To educate on the current value of benchmarking in the social good sector and. To explore the potential value that organizations see in yet-to-be-benchmarked portions of their business. Insights into the Collaborative Benchmarking Survey Results. Where does my organization use benchmarking today?

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Benchmark Collaboration Survey Blackbaud 153

Connection Cafe

JULY 30, 2019

The Opportunity of Collaborative Benchmarking whitepaper from the Blackbaud Institute for Philanthropic Impact explores just that concept: How do we as a sector improve by collaboratively sharing our data? By introducing collaborative benchmarking, organizations can not only generate new ideas for improving processes, approaches, and technologies, but also guide the creation of key metrics and drive measurable change.

Benchmark 151

Benchmark Collaboration Survey Measure 151

EveryAction

MAY 15, 2019

Every year, nonprofit consultants M+R release their annual Benchmarks report , which provides an overview of digital trends in the sector. The big sound bite from this year’s Benchmarks Report is that total online revenue grew by only 1% in 2018. This year's report addressed issues such as email list growth and churn, the rise of monthly giving, and the impact of social media's peer-to-peer fundraising for nonprofits.

Benchmark 169

Benchmark Report Digital Learning 169

Connection Cafe

JANUARY 11, 2017

It’s a new year and that means a new, comprehensive benchmark report on the performance of nonprofits using Luminate Online. The new Luminate Online Benchmark Report is a powerful asset that studies over 500 organizations and their online marketing and fundraising efforts. 3 Benchmark Insights for Nonprofits in 2017: Note: Any industry benchmark report should be used for comparison, but it’s only one of many data points you should consider.

Benchmark 193

Benchmark Online Beginner eBook 193

Connection Cafe

MARCH 4, 2013

Next week the Peer-to-Peer Event Fundraising Benchmark Report will be unveiled at the Run Walk Ride Conference. Benchmarks & Stats Event Fundraising benchmarks event fundraising multi-channel fundraising peer-to-peer fundraising researchHere’s a sneak peek at some of the key findings.

Benchmark 190

Benchmark Report Fundraising Channel 190

Wild Apricot

JUNE 19, 2013

membership Multi-Chapter-Benchmarking-Survey We''ve just launched an online survey to gain insight on multi-chapter organizations. We''re looking for staff and volunteers of chapters, affiliates and their central organizations to participate.

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Chapter Benchmark Survey Volunteer 118

Connection Cafe

APRIL 3, 2012

The sixth annual Convio Online Marketing Benchmark Index Study is now officially released. For a summary of trends seen in the benchmark, watch my video here. For all the trends, including information by vertical, download the full Online Marketing Benchmark. Author: Vinay Bhagat. At a macro-level, we continue to see online engagement growing at a healthy rate.

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Convio Benchmark Studies Summary 193

Connection Cafe

JUNE 14, 2019

Last month marked the inaugural meeting of a new benchmarking group created specifically to analyze and discuss trends in athletics giving [1]. However, participants in donorCentrics® benchmarking groups get access to data from each participating school. Making the Case for Investment: On average, athletics donors give higher amounts than we have seen among other Higher Education benchmarking groups.

Benchmark 129

Benchmark Group Indiana Oklahoma 129

NCE Social Media

MAY 4, 2012

Here’s a video of Jeff Patrick , president of Common Knowledge , being interviewed by Melanie Mathos at the 2012 NTC conference explaining the 2012 Nonprofit Social Networking Benchmark Report. Research Tools Video benchmark ntc report roi YouTubeJeff goes over topics in the report such as ROI, value of a new fan/follower, commercial social networks, and resources for strategies. If you don’t have a copy of the report, you can get it here. It’s free.

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Benchmark Report Social Network Network 106

Connection Cafe

OCTOBER 28, 2014

Blackbaud’s annual Online Benchmark report was released earlier this month at #bbcon and the results speak largely to a positive outlook for nonprofit fundraising. . For more info on the Benchmark’s email findings tune in today for our webinar “ Why You Shouldn’t Stop Sending Email ”. . Nonprofit Marketing eMail marketing luminate online Luminate Online Benchmark Report Online Fundraising online giving

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Benchmark Metrics Report email 219

Connection Cafe

NOVEMBER 18, 2015

The release of the 9 th Luminate Online Benchmark Report is an opportunity for nonprofits to take stock of how the nonprofit sector is performing online, and what recent trends tell us about donor and giving behavior. The benchmark report indicates that donors comprise about 13% of the average house-file. Nonprofit Fundraising eMail marketing luminate online Luminate Online Benchmark Report Online Fundraising onling giving segmentation

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Benchmark Report Online Gift 183

Connection Cafe

OCTOBER 23, 2015

All of this is why I am so excited for next week’s release of Blackbaud’s 2015 Luminate Online Benchmark report. Yeah, I know, there are lots of benchmarks out there. billion dollars raised, it’s the biggest, baddest benchmark out there. If you are going to #bbcon , be sure to check out the LO Benchmark presentation on Monday (hint, I’m presenting) where we’ll get stupid nerdy with the results and show you examples of how to excel in each category.

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Benchmark Report Online Hints 165

Connection Cafe

OCTOBER 16, 2014

Have you downloaded the 2014 Luminate Online Benchmark Report yet? Throwing back to the 2013 Benchmark Study , we witnessed an explosion of growth of sustainer giving – a 27% increase over the previous year. Heavy hitters like Public Broadcasting saw the strongest growth at 45.13% Sustainer revenue growth, while other verticals like Food Banks and Hospitals showed benchmark-beating results at 28.97% and 21.21% respectively.

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Benchmark Report Online Blackbaud 182

Connection Cafe

JANUARY 11, 2016

The release of the 9th Luminate Online Benchmark Report is an opportunity for nonprofits to take stock of how the nonprofit sector is performing online, and what recent trends tell us about donor and giving behavior. Nonprofit Fundraising Nonprofit Marketing Canada housefile housefile growth Luminate Online Benchmark Report Non-Profit

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Benchmark Report Canada Online 124

Connection Cafe

OCTOBER 12, 2011

In case you missed it, we also unveiled our brand new 2011 Peer-to-Peer Event Benchmarking paper, and talked through how to use data to inform your event strategy. Author: Noel Beebe. Howdy folks! It feels good to be back in Texas after an action-packed Convio Summit in Baltimore last week! Thanks to everyone who was able to make it to the session I presented with my colleague Robyn Mendez, Let’s Get Nerdy – Taking a Data-Driven Approach to Event Strategy.

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Benchmark Baltimore Texas Convio 145

Wild Apricot

MAY 2, 2012

Here's an overview of the 2012 Nonprofit Social Network Benchmark Report and the 2012 eNonprofit Benchmarks Study. Non-profit research

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Benchmark Report Studies Social Network 93

Connection Cafe

MARCH 14, 2013

The Run Walk Ride Fundraising Council is hosting it’s annual Run Walk Ride … Benchmarks & Stats Event Fundraising Friends Asking Amy Peer-to-Peer Fundraising Traditional Events Uncategorized event fundraising Friends Asking Friends marathon Non-Profit Peer to Peer Fundraising Run Walk Ride team fundraising TeamRaiser

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Benchmark Fundraising Stats Hosting 201

Connection Cafe

OCTOBER 1, 2013

It’s easy to host a benchmarking session and just present data. Why benchmark? Jay Odell, Vice President of Altru at Blackbaud, discussed why benchmarking data is important. Most organizations aren’t lacking in opinions on where to focus, but benchmarking data tells you where you need to focus. Additionally, once you’ve prioritized your focus a benchmark helps you set a realistic and applicable goal. Are you using benchmarks?

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Benchmark Data Retention Blackbaud 152

Wild Apricot

MAY 8, 2013

Here are highlights of the 2013 eNonprofit Benchmarks Study. reports

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Benchmark Studies Report 91

Wild Apricot

JULY 1, 2013

Here are some of the highlights of MGI''s 2013 Membership Marketing Benchmarking Report. surveys membership

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Benchmark Report Marketing Survey 98

Connection Cafe

APRIL 5, 2010

For those of you who have not seen this before, the study looked at nearly 500 nonprofit organizations’ online marketing results and compiled a series of benchmarks for evaluating fundraising, email, advocacy, and marketing success online. Author: Quinn Donovan.

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Convio Benchmark Metrics Files 202

Connection Cafe

JULY 21, 2014

This year we’ll be producing the second edition of the annual report – Nonprofit Content Marketing: 2014 Benchmarks, Budgets, and Trends ! Content marketing isn’t a widely used term in the not for profit world. On the other hand, nonprofits produce and use content all the time in order to connect with their supporters! What gives? We’re not sure, but we want to find out! And we need your help to make that happen. Take the short survey.

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Content Benchmark Survey Marketing 212

SocialFish

JUNE 5, 2013

I’m a member of the Society for New Communications Research (SNCR) and they have just posted preliminary results of the Social Business Benchmarking Survey, conducted with the Leaders Network run by Vanessa DiMauro, whom you may know as a fellow contributor with me on Social Business News. Social Business Benchmark Study Results from Leader Networks.

Benchmark 74

Benchmark Report Data Business 74

NetWits

MAY 31, 2011

The 2011 donorCentrics Internet and Multichannel Giving Benchmarking Report provides analysis of 28 major nonprofit organizations and transactions for over 15 million donors and more than $1 billion in revenue.

Benchmark 168

Benchmark Internet Report Offline 168

Connection Cafe

JULY 24, 2014

This year we’ll be producing the second edition of the annual report – Nonprofit Content Marketing: 2014 Benchmarks, Budgets, and Trends ! Content marketing isn’t a widely used term in the not for profit world. On the other hand, nonprofits produce and use content all the time in order to connect with their supporters! What gives? We’re not sure, but we want to find out! And we need your help to make that happen. Take the short survey.

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Benchmark Survey Trend Marketing 177

Wild Apricot

JUNE 13, 2012

Here's a look at the 2012 Membership Marketing Benchmarking Report from MGI, as well as a reminder about our upcoming Membership Renewal Survey results and "How to" guide on membership renewal. Membership renewal; surveys

Benchmark 86

Benchmark Report Marketing Guide 86

Connection Cafe

JULY 15, 2015

This year we’ll be producing the third edition of the annual report — Nonprofit Content Marketing: 2015 Benchmarks, Budgets, and Trends ! In order to continuously develop content that motivates supporters, it’s important for us to benchmark and evaluate current tactics and strategies—where are the opportunities to improve, what’s working and what’s not? Over the past few years, we’ve witnessed a surge in content marketing in the nonprofit world.

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Content Benchmark Marketing Survey 198

Amy Sample Ward

SEPTEMBER 29, 2009

Advocacy Online and Fairsay are jointly producing a benchmark report to examine key e-campaigning performance measures. The benchmark data is derived from the activity of over 2 million supporters from 50 campaigning organisations in the UK, Canada, and several other countries. In addition to the benchmark data, the project also includes an e-campaigning survey that has been carried by Jess Day , an independent e-campaigning consultant.

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Benchmark Report Campaign Canada 105

Frogloop

FEBRUARY 7, 2014

The latest Blackbaud Online Marketing Benchmark Study for Nonprofits analyzed data from more than 4,000 nonprofits to provide the largest analysis in online giving data. Marketing Research Nonprofit Benchmark Studies Online Fundraising Trends This just in! According to the report, overall giving grew 4.9% in 2013 compared to 2012 (You can take a look at the review I did of their 2012 study). Even more impressive than overall giving is the 13.5% increase in online giving.

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Benchmark Studies Donation Analysis 80

Frogloop

APRIL 29, 2010

I’ll try to keep it short and just sweet enough to fill you in on everything you need to know about the new 2010 eNonprofit Benchmarks Study from M+R Strategic Services and NTEN. Thanks to Allyson for inviting me to guest post.

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Benchmark Stats Studies Results 91

AFP Blog

APRIL 28, 2011

CharityVillage Research: Benchmark Study Shows Online’s Strength : "Web-based fundraising is coming of age. That’s the conclusion of the 2011 Convio Online Marketing Nonprofit Benchmark™ Study, which evaluated the results of nearly 600 nonprofit organizations that use Convio's software. The study, released in early March, found that online is the fastest growing fundraising channel for nonprofits. In 2010, Convio’s clients raised more than $1.3

Benchmark 116

Benchmark Research Studies Convio 116

EveryAction

OCTOBER 24, 2018

M+R's 2018 Benchmarks Study reported that, "nonprofit homepages took 3.181 seconds on average to load content visible to the user, while the main donation page on each site loaded in 2.816 seconds," and that even a one-second delay in loading time could lead to an 11% decrease in traffic to the page.

Fundraising 186

Fundraising Spam Donor Database 186

AFP Blog

SEPTEMBER 4, 2012

Research Benchmark Tool : NTEN's Nonprofit Technology Benchmarking Tool is based on our annual research on technology staffing and spending, and it provides you with dynamic reports, customized to your organizational staffing and budget levels How does your org measure up to others?

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Org Benchmark Measure Research 116

Connection Cafe

OCTOBER 6, 2014

The 2014 Luminate Online Benchmark Report is now available, just in time for #bbcon! Check out the infographic or download the report to measure your performance against your peers: It can be said that the most important metric is an organization’s own historical performance; these benchmarks shouldn’t be thought of as a strategy in and of themselves. Alone, these benchmarks are just numbers—where we use them is what’s most important.

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Benchmark Org Report Measure 207

Connection Cafe

JULY 13, 2010

Then, use the benchmarking report to identify some areas where you may be able to improve. Author: Lacey Kruger. You may have heard that back in April, Convio released our 2010 report on nonprofit fundraising. We publish these reports annually and they are powerful tools to help you evaluate how your nonprofit stacks up against other, similar organizations. Watch an interview with Vinay about the report here. See a high-level overview of the report in Quinn’s blog post here.

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Benchmark Data Stats Convio 133

Connection Cafe

MARCH 27, 2009

Here's another clip from my interview with Vinay where he provides some great commentary on the benefits of multi-channel marketing - where online efforts complement offline efforts.

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Benchmark Studies Interview Offline 135

EveryAction

NOVEMBER 6, 2018

The unfortunate reality is that the average fundraising page completion rate is only 17%, according to the M+R 2017 Benchmarks Study. Improving your website donation pages is the single best way to raise more money during the year-end giving season.

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Headline Donation Fundraising Images 165

NetWits

APRIL 12, 2013

Dennis McCarthy and I had the pleasure of presenting Online Benchmarking: What Worked in 2012 at the Nonprofit Technology Conference in Minneapolis, MN. Blackbaud maintains the Blackbaud Index as well as recently published the Charitable Giving Report and the P2P Benchmark Report to provide nonprofits with the necessary insight to gauge performance, but we’re not alone. NTEN and M&R also released their report, the 2013 eNonprofit Benchmarks Study.

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Benchmark NTC Minneapolis Report 110

Frogloop

APRIL 6, 2010

If your nonprofit is not developing yearly benchmarks for its fundraising program, website visits, email and e-newsletter open and click-through rates, start now. Convio just released their latest benchmark report that examined over 500 nonprofit metrics in 15 sectors.

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Benchmark Measure Metrics Convio 100

NetWits

MARCH 18, 2009

Target Analytics , a Blackbaud Company, has released the 2008 donorCentrics™ Internet Giving Benchmarking Analysis. The report is featured in today's edition of The New York Times and covers some of its many findings. This is a follow-up to the groundbreaking 2006 report and provides insights into the online and offline trends of donors.

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Analysis Benchmark Internet Giving 100

Connection Cafe

NOVEMBER 7, 2012

Tis the time of year when end-of-year campaigns are in full swing and metrics, measurement, and benchmarks are top of mind. There are A LOT of ways to measure a campaign's success, let's look at a few. Campaigns Metrics & Measurement Planning end of year fundraising

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Metrics Measure Benchmark Campaign 172

Connection Cafe

NOVEMBER 14, 2013

Here are a few of our first year benchmarks. Content Marketing benchmarks Blackbaud Content marketing Content Marketing Institute Nonprofit Content Marketing research “ Content marketing” is a buzzword of sorts. A term that you’re likely hearing about more and more – especially if you pay attention to the B2B or B2C marketing worlds.

Benchmark 186

Benchmark Content Marketing Trend 186

Frogloop

MAY 24, 2013

Last month we reported that online fundraising response rates declined 27% between 2011-2012, according to the eNonprofit Benchmark study. The latest Blackbaud Online Marketing Benchmark Study for Nonprofits that analyzed data from 500 organizations using the Luminate platform also indicated a steep decline in fundraising response rates. Nonprofit Benchmark Studies

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Benchmark Studies Money Raise 76