The Perfect Volunteer Experience


In deference to Craig and Arianna, the popular SNL cheerleader skit from a few years back, I offer the PERFECT CHEER for the perfect volunteer experience. What made it perfect for me? The operation, the other volunteers, the environment, and most importantly, the leaders. This organization is my new philanthropic crush. Discover what earns my time in service at A Gift for Teaching, a Central Florida nonprofit serving the education system, such high praise

How to Design Your Nonprofit Website for Better User Experience

Connection Cafe

Instead, I would describe myself as someone who designs online experiences. So, how do I go about designing better user experiences this year ? 3 Tips to Design Your Nonprofit Website for Better User Experience : 1. Crazy Egg combined with your Google Analytics data will give you all the information you need to adjust your content for a better user experiences and higher conversion rates.

Tips for a Successful Virtual Gala Experience

Connection Cafe

You can use the caterer that you have secured to develop a sit down, or passed hors d’oeuvre, experience. Use some of your décor budget to enhance the guest experience. This will help tie-in the private home experience with your organization. Spring has sprung and Gala planning is in full force. Since COVID-19 is evolving daily, the fundraisers in charge of planning galas are undoubtedly raising questions about how to navigate through this unprecedented time.

Tips for a Successful bbcon Experience

Connection Cafe

Think of me as your guide for the higher ed experience at bbcon. Dwight Dozier, CIO at Georgia Tech Foundation, will join on the main stage to discuss the Foundation’s experience of transitioning to the cloud with Blackbaud CRM and how it will benefit the Foundation in the future. We want to create a great experience for you. There will be networking, the opportunity to learn new skills, and approach problems from new angles based on the experiences of your peers.

Designing Nonprofit Experiences

Connection Cafe

The following article was originally published in the June 2014 issue of User Experience Magazine. Designing nonprofit experiences can be quite different from designing retail or commercial experiences. Because of this, we need to provide a quick and easy pathway to donate from anywhere in a nonprofit experience. Just by tuning into my own experiences when visiting for-profit websites, I’ve been able to offer and implement new ideas for my nonprofit clients.

Design 171

Gratitude + Philanthropy = A Truly Inspired Grateful Patient Experience

Connection Cafe

In developing a culture of gratitude based on philanthropy , it’s critical to emphasize a positive experience for colleagues and clinical professionals as well as donors.? It was such an awful experience for all of us. We want to make a difference for kids and families who are going through that painful experience. ” . We’ve been talking about having a “culture of philanthropy” in the not-for-profit world for a very long time. We’re still talking about it.

Connecting Your Organization to Deliver a Constituent-Driven Experience

Connection Cafe

In the Blackbaud Institute’s newest publication, The Connected Office , we’re addressing these factors and taking a deep dive into how each departmental team can support a cohesive constituent experience. If this has you reflecting on your experience, remember that there are tangible tips you can use to connect your organization. No matter your role or department, you play an important part in shaping your organization’s 360-degree constituent experience.

The 2019 Best Nonprofit Conferences Calendar


The Alliance Management Institute (AMI) is a capstone experience for students seeking the Certified Nonprofit Professional (CNP) credential. The purpose of the conference is to expose future social sector leaders to a vibrant learning experience that promotes best practices, innovative thinking and awareness of the full scope of the sector. It’s an experience. Experience a Sea of Support - come ride the wave of knowledge! It's finally here!

Lynne Wester : The Four Pillars of the Donor Experience

NonProfit Hub

My belief is that most of these declines can be attributed to our behavior and our insistence on ignoring the donor experience. The donor experience is everyone’s responsibility and it requires much more than a thank you letter and an endowment report. Far too often, we make dangerous assumptions that affect the donor experience. Gathering passive intelligence is inextricable from the practice of crafting the donor experience.

Donor 75

LMS to LXP – How Personalized Learning Experience leads to better Employee Engagement


A feature rich LMS like GyrusAim can make the learning exercise more engaging and enhance employee engagement with learning programs

How Skills-Based Volunteerism Creates Transformational Experiences

Connection Cafe

There were also unexpected discoveries and learning experiences during the day that proved why mentoring is so important. The employee was able to give her concrete guidance on how to break into theater in NYC, and the experience turned into a very meaningful one for both. In doing so, we will strive to create transformational experiences for our volunteers to ensure that everyone wins.

Skills 146

GUIDE: Growing and Sustaining your Volunteer Program


Find out what they want out of the experience and what you can do to make the program work better for everyone involved. To keep volunteers coming back, make sure that your volunteers have a good experience during every shift. If you work at a nonprofit, you know what it feels like to have too much on your plate. You are eager to be as effective as possible, but you can’t do it all by yourself. A thriving volunteer program can help maximize your organization’s impact.

Attendee Experience Mapping - ASAE Technology Conference & Expo

AFP Blog

Attendee Experience Mapping - ASAE Technology Conference & Expo : "What is a Customer Journey Map? They help illustrate individual customer’s needs, interactions that are necessary to fulfill those needs, and the resulting emotional states a customer experiences throughout the process. Often used by Fortune 500 Companies, customer journey maps allow you to walk in the shoes of your customer by traveling with them as they interact with your company.

Map 100

Identifying the Value of Nonprofit Customer Experience

NonProfit Hub

However, don’t assume the mission alone will sustain that connection—organizations should never lose sight of customer experience. Unfortunately, many nonprofits don’t lean on customer experience to enrich their brands—and it’s costing them. Don’t take experience for granted. Instead, move forward by utilizing existing and expected customer experience to heighten your brand’s effectiveness.

Online Experiences Need Interaction


Bottom line: Online experiences need interaction. We understood long ago that to produce a successful program, one needs understand the remote participant experience. One thing that all parties involved can agree on, the experience must be able to engage YOU, the learner. . Try these helpful tips to engage your audience and create an experience: Integrate Social Media Streams- Twitter is THE social network for engaging with others and sharing information.

Here's 28 Reasons Why Your Nonprofit Should Switch to EveryAction


EveryAction users who rely on its Targeted Email tool experience some of the highest inbox placements in the industry. EveryAction staff possess decades of nonprofit experience. One of the most important reasons why EveryAction is a leader in the nonprofit technology space is that fact that our staff - from engineering and product to sales and marketing - bring decades of professional experience from work in the nonprofit sector.

How to Make the Most of Your Conference Experiences

NonProfit Hub

It’s hard to know which conference will be worth your time, but, if you’ve managed to pick one or two or three, it’s important that you make the most of your experience. Here’s what you need to do to make the most of your conference experiences. If you’re not willing to learn from and engage with the content, you won’t have a worthwhile experience. The post How to Make the Most of Your Conference Experiences appeared first on Nonprofit Hub.

3 Steps to Getting Your Board More Involved in Fundraising


You may be lucky enough to have board members who have experience soliciting donors, but most of your board members will need to work up to it. During your one-on-ones, boost their confidence by connecting their previous experiences to fundraising skills. Getting development teams and their nonprofit boards to work in alignment can be challenging. Tensions often arise when both sides start to feel that they aren’t getting the support they need.

5 Easy Ways Nonprofits Can Use Testing to Increase Digital Engagement


Different giving options Your donation pages should offer users enough options to meet a broad range of donor preferences, without creating a cluttered and confusing experience. There’s no secret trick to instantly improving digital engagement for nonprofits. While it’s important to follow standard best practices, engagement rates depend highly on the preferences of one’s audience, which can vary greatly between nonprofits who serve a diverse array of communities and issues.

Test 174

The State of Nonprofit Donor Retention (And What To Do About It)


By automating the process, you'll save staff time and create a more timely and seamless experience for your donors. As a general rule, retaining existing donors costs less than acquiring new ones. Current donors are a curated universe who have already demonstrated a belief in your organization’s mission, and willingness to take action toward it.

A more seamless log-in experience | Twitter Blogs

AFP Blog

A more seamless log-in experience | Twitter Blogs : 'via Blog this

Optimized Mobile Donations Now with Apple Pay


Creating a seamless user experience with hassle-free payment options on donation pages is crucial to increase these conversion rates and fundraising revenue for nonprofits. It allows nonprofits to offer an even better experience to their donors and increase their conversion rates by speeding up and simplifying the donation process. Multi Step forms break up the complex donation process into simple chunks, resulting in a generally superior user experience.

Mobile 136

Twitter’s New App Refines DM Experience With Suggested Users, Introduces New Interface Experiments | TechCrunch

AFP Blog

Twitter’s New App Refines DM Experience With Suggested Users, Introduces New Interface Experiments | TechCrunch : Twitter is in full on experimentation mode with its latest app update. We’ve talked before about how Twitter is using data to push out big changes to small amounts of people and then make judgment calls about whether to implement those updates on a larger scale

Tech Conferences Experiment With Exhibitor Dress Code Policies: Associations Now

AFP Blog

Tech Conferences Experiment With Exhibitor Dress Code Policies: Associations Now : ''via Blog this

Policy 109

7 Tips to Make This Year Your Best #GivingTuesday Ever


Attract more sustaining donors The influx of donations on Giving Tuesday is exhilarating for nonprofits, but it’s even better when the experience is repeated every month. #GivingTuesday is right around the corner! Whether you’re still putting together your plan, or just double checking to make sure that everything is ready to go, here are seven tips to decrease your stress and increase your fundraising this year.

Tips 153

An eCard Experience


So I wanted to share an experience that went well beyond a one-time transaction. I'm often asked for examples of creative, compelling or otherwise "cool" online fundraising campaigns. This Mother's Day my wife and I took Anthony's advice (read his piece on Mother's Day eCards - thanks Anthony!) and donated to Doctors Without Borders, sending an eCard to my mom for the occasion

The 6 Scariest Monsters Nonprofit Fundraisers Are Facing This Halloween


Users expect a lighting fast experience on your website, from your homepage to your donation page, and each additional second of loading time costs your organization money in missed donations. When every millisecond matters, it's critical to a nonprofit's bottom line that your webpages, both on computers and mobile devices, load quickly and offer an easy and engaging experience. This October 31 st , it’s not ghosts and ghouls that most nonprofit fundraisers are worried about.

Charities 'must vet for social media experience when hiring'

AFP Blog

Charities ''must vet for social media experience when hiring'' : The chief executive of Beating Bowel Cancer, who has made the inaugural list of top 30 charity CEOs on social media, says it is essential now that when a charity hires a new CEO, that it is sure they are social-media savvy.

2 Opportunities for Higher Ed Institutions to Improve their Online Giving Experience

Connection Cafe

How does the online giving experience to higher ed institutions compare to other types of nonprofits? These two areas are also… 2 Opportunities for Higher Ed Institutions to Improve their Online Giving Experience. Reduce Friction In The Giving Experience.

Giving 165

What Drives Gen Z: Is It the Experience or the Cause?

Connection Cafe

For young people, the experience itself is what inspires action and drives engagement. Contrary to what is commonly believed, young people care about, and give to, virtually every major social cause. Obviously, there are some who are more passionate about animal rights, for example, than, say, recycling, but passion isn’t the only driving force for action. Gen Z is incredibly socially aware and ready to help.

Causes 158

Webinars: Designing Effective Learning Experiences

Beth's Blog: How Nonprofits Can Use Social Media

His research shows that professional development learning experiences need to be as interactive as possible to boost retention. For this exercise, it would have been helpful to have people in each group with some prior real life experience designing an ROI study. Peer Assist brings together a group of peers to elicit feedback on a problem, project, or activity, and uses insights from the participants’ knowledge and experience.

Design 101

The Biggest Digital Fundraising Trends of 2018 (And How To Use Them This Year)


The necessity of high quality donation experiences, both in terms of email and donation forms, was highlighted by the number of nonprofits investing additional time and resources in providing the easiest and most enjoyable donation experience possible. From emails to websites and donation forms, speed and simplicity are a requirement, with customers expecting a seamless experience from start to finish.

Trend 118

Your Official #19NTC Local's Guide to Portland


These local hotspots offer unique flavors and experiences you won't find anywhere else. We’re eagerly packing our bags, and can’t wait to see our nonprofit friends and family from around the country at this year’s Nonprofit Technology Conference in Portland, Oregon.

eLearning Industry ranked GyrusAim as # 7 in Top 20 LMS for User Experience


Gyrus Systems, a leader in the Learning Management Systems (LMS) industry, proudly announced today that it has been recognized as part of the top 20 LMS for User Experience by eLearning Industry Inc.

eLearning Industry ranked GyrusAim as # 3 in Top 20 LMS for Customer Experience


Gyrus Systems, a leader in the Learning Management Systems (LMS) industry, proudly announced today that it has been recognized as part of the top 20 LMS for Customer Experience by eLearning Industry Inc.

Sharing the Experience of Disaster: Colorado Floods


We wake up four days later to both sun and more rain, 18,000 homes lost or damaged and more than 1,000 people unaccounted for. A number of communities are hearing from officials that with winter approaching, major road failures and other infrastructure may not be repaired for some time. Our hearts and minds go out to all those now beginning the difficult work of recovery--in this flood--and in the other disasters that occur in this nation and around the world every day.

Enhancing the Donor Experience : FundRaising Success

AFP Blog

Enhancing the Donor Experience : FundRaising Success: "n her presentation at the 47th AFP International Conference on Fundraising in Baltimore earlier this month, Bridget Brandt, senior marketing manager at Sage Nonprofit Solutions, discussed some keys to creating loyal donors through their experiences with your organization.

Improving the Donor Experience Across National and Affiliate Offices

Connection Cafe

Improving the constituent experience. Here are some basic things to consider when working to solidify a strong communication plan and a consistent experience for all of your donors: Toolkits and time: An organization needs to first communicate internally on its core messaging and marketing touch points so all offices know the messaging to be shared with its supporters. This is part of a series of interest pieces for complex, geographically-distributed nonprofits.

GUIDE: Voter Registration Campaigns for Nonprofits


It’s always best to check the rules of any location that you plan to be in advance, to ensure a smooth and enjoyable clipboarding experience. For nonprofits which engage in advocacy around civic engagement or political issues, voter registration drives are a great tool for activating your volunteer base, deepening relationships within your community, and increasing local democratic participation.

7 Tips to Make Sure That Your Nonprofit Fundraising Event Doesn't Flop


By providing these donors an incredible experience, you’ll give them the opportunity to socialize, network, and support your mission. Nonprofit fundraising events are a great way to raise money and increase your organization’s profile at the same time. Not only do they allow you to land big donors in person, they also provide a chance to make an impression on important members of your community, enabling you to grow your brand along with your dollars.

10 Commandments of User Experience

Connection Cafe

Raina Van Cleave and Nick Finck gave a very informative and succinct presentation on what characterizes a great end user experience. We typically design from the inside out (data > logic > user experience) rather than from the outside in (user experience > logic > data) 2. Author: Joey Martin.

CRM must deliver cross-channel experience | TMA Resources

AFP Blog

CRM must deliver cross-channel experience | TMA Resources : Crossing channels Speaking to TechTarget, Natarajan, global head of CRM enterprise solutions for Tata Consultancy Services (TCS), said offering a cross-channel experience is one of the greatest challenges that many organizations face.

Keys to Maximize the Conference Experience

Connection Cafe

Having participated in a multitude of conferences over time – both as a presenter and an attendee – I’ve picked up a few tips along the way to maximize the conference experience. Unless you have managed to avoid all mail – electronic and postal – for the last few months, you know that conference season has arrived! It seems like every other day a conference notice or reminder appears in my inbox.