Why Operational Efficiency is the New ROI

Connection Cafe

But for grantmaking organizations that are not traditionally fundraising like many of their nonprofit partners, what does ROI look like? This is the ultimate ROI to be able to communicate back to their boards, stakeholders, and community partners. .

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What’s All The Fuss About ROI?

Connection Cafe

One of the most common terms in fundraising analytics is Return On Investment or ROI. Let's examine ROI in terms of how it relates to nonprofit fundraising analytics in two ways. Analytics Data Mining & Modeling Fundraising Success & Performance Identifying Prospects jargon metrics performance Return On Investment ROI

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4 Ways Data and Analytics Can Help Nonprofits Achieve Positive ROI

Connection Cafe

My recent paper, Remarkably Outstanding Implementation: The Foundation for Positive ROI with Target Analytics , is now available. As I prepared and wrote this paper, several thoughts occurred to me about the importance of measuring ROI for nonprofit analytics projects that I thought I would highlight for you in this post. It is appropriate to expect positive ROI from data analytics, but remember that expectations must be fueled by actions! And that will create positive ROI!

Social Media ROI

NCE Social Media

His website, Socialnomics , has a video about the return on investment (ROI) of social media. If you use of social media, have you considered the ROI? Watch this video and see if you think of new ways to consider ROI for your organization’s efforts. Tags: Education and Training equalman qualman roi socialnomics Erik Qualman is a thought leader in the use of social media in business.

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The ROI of Social CRM

SocialFish

The ROI of Social CRM. For membership organizations, ROI often comes down to recruiting and retaining members. The ROI of Social CRM from SocialFish. Featured Social CRM and ROIHere are the slides* for a presentation I gave recently to the CESSE Association Leadership Through Partnership program, hosted by Plexus Consulting.

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What’s the ROI of your culture?

SocialFish

Culture That Works Featured Nimble Nonprofit Social CRM and ROIQuick poll: do these statements accurately describe your organization? We have close to 100% employee engagement (as in your people literally couldn’t imagine working anywhere else). We charge more than our competitors, but still get customers because our work is that good We actually attract the best talent in our market (sorry, don’t take HR’s word on this. Look around. Are these people really the best in the business?).

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Social Learning ROI

SocialFish

Sandy Carter from IBM shares some thoughts about social learning – which permeates all aspects of collaboration, data sharing, and knowledge management. How are you using social learning and social knowledge

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The Limits Of Calculating Social Media ROI

AFP Blog

The Limits Of Calculating Social Media ROI

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Measuring ROI in Multichannel Fundraising

NonProfit Trends

Measuring ROI in multichannel fundraising campaigns can be a lot of work, but … Fundraising Industry Trends Research & Trends multichannel fundraising ROI

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Five Steps to Finding ROI

Amy Sample Ward

Many organizations struggle with the idea of ROI and metrics when it comes to social media because so much of it feels, well, untouchable. Given the answers to 1-4 of our example, some of the metrics we could use to measure our success and ROI include: volunteer participation, online “chatter,&# and program growth. Tags: case study case studies strategies metrics roi socialmedia strategy

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Maximize ROI by Minimizing Spam Rates

NonProfit Hub

The post Maximize ROI by Minimizing Spam Rates appeared first on Nonprofit Hub. Email Marketing Featured Fundraising deliverability email hub marketing Nonprofit ROI spamPicture this—your nonprofit has its next email fundraising appeal down. You’ve perfected the copy, mulled over the ask and even added photos and graphics to really make sure that you crush it to get a stellar response. The work is done and you’ve finally clicked send.

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SXSW: Nonprofit ROI Poetry Slam

Amy Sample Ward

Beth Kanter is moderating the Nonprofit Social Media ROI Poetry Slam. Tags: roi sxsw nptech events Check out the SXSW session info here. PRESENTERS. Beth Kanter - Beth’s Blog [Moderator]. Danielle Brigida - National Wildlife Federation. Wendy Harman - American Red Cross - National Headquarters. Carie Lewis - The Humane Society of the United States. David Neff - American Cancer Society [Judge]. Katie Paine - KDPaine & Partners [Judge]. Holly Ross - NTEN [Judge].

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Prove Content Marketing ROI with a Performance Scorecard

AFP Blog

Prove Content Marketing ROI with a Performance Scorecard : ROI. In spite of burgeoning internal support and increasing budget, the truth is many content teams still struggle with justifying spend through content marketing ROI, and performance is suffering as a result It’s the elephant in the room.

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Quiet People, Event ROI & More

Wild Apricot

We explore everything from “getting more ROI” from a conference, to the importance of capturing emails and saying your thank-you’s. This week’s link round-up is a mixed bag of expert insight, cautionary tales and practical tips. Fundraising events Apricot Jam membership

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ROI for a donor database

Robert Weiner

Even in the situations above, a ROI calculation may be appropriate. Has anyone done a fairly complete cost justification or calculation of ROI, based on all of these items? When I’ve looked at ROI, my analyses have been client-specific, dealing with issues like: An inability to produce reports or time spent manipulating reports that should come straight from the system. And if fundraisers hate the current system, ROI may not matter.

Social Learning ROI

SocialFish

Sandy Carter from IBM shares some thoughts about social learning – which permeates all aspects of collaboration, data sharing, and knowledge management. How are you using social learning and social knowledge? ———— ( photo credit ). Social Learning

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Ready to Grow ROI? Online Communities Can Help You Generate New Revenue Streams

SocialFish

Every online community manager needs to be prepared for the day when the powers-that-be ask ‘What’s the ROI of our community?’” You’ll be far better off answering the question by pointing to dollars and cents on the balance sheet than replying with social media dogma like “’What’s the ROI of your mother?’”. From the Trenches Industry Insider Open Community Social CRM and ROI Useful Data

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4 Ways a CRM Improves Your Nonprofit’s ROI And Pleases Your Board

TechImpact

Can your nonprofit even measure its return on investments (ROI)? Putting together an ROI report can be time consuming, but can also lead to great data and help you find ways to trim costs without shirking quality. And to make it even better, a CRM is very likely to improve your ROI and make your board very happy, according to Technology for Change. Fundraising Industry News board cloud cloud computing constituent relationship management system CRM IT support ROI

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The Key to Social Media ROI

SocialFish

And ROI , of course, is about money, pure and simple. So what is social CRM, you ask? Here’s our simplified definition: Social CRM is the discipline of applying social media to membership management. Discipline means you’re doing social media work strategically, with organizational goals in mind. Social media is more than just Facebook and Twitter. In this definition, when we use the term social media, we’re talking about: 1.)

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ROI and the Impact of Social CRM — SocialFish

AFP Blog

ROI and the Impact of Social CRM — SocialFish : ROI and the Impact of Social CRM [NEW WHITE PAPER]. Introducing ROI and the Impact of Social CRM: 12 Forward-Looking Use Cases for Associations. by Maddie Grant on August 22, 2011 3 inShare. Our latest white paper is out! This paper is the second in our Social CRM series. The first paper in the series, Social CRM for Associations, has had close to 2000 downloads to date

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The Key to Social Media ROI

SocialFish

We believe that Social CRM is the key to getting ROI out of social media activity. And ROI , of course, is about money, pure and simple. Social CRM and ROIThis post originally appeared on the Avectra blog. It’s that simple… and that complicated. So what is social CRM, you ask? Here’s our simplified definition: Social CRM is the discipline of applying social media to membership management.

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Moving the Needle: The Success and ROI of #GivingTuesday

AFP Blog

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WomenWhoTech: Social Media ROI Panel

Beth's Blog: How Nonprofits Can Use Social Media

Social Media Roi Slidesbk. I’m doing a panel titled “Social Media ROI&# with Lauren Vargas from Radian 6 and moderated by Roz Lemieux from Fission Strategy. ROI had it origins as an accounting term and was originally a measure of return on the total investment in the entire business. But ROI was not really intended to measure a technology project, program, or tool or any other isolated aspect of an organization. The Four I’s of ROI.

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How to Measure CRM ROI for Your Nonprofit

SocialFish

But how will you even know your CRM initiative is failing if you aren’t measuring its return on investment (ROI)? What is nonprofit ROI? Measuring ROI is a little more black and white for commercial businesses. Nonprofits, on the other hand, are driven by the pursuance of their mission—not sales figures—and that means they have to work with a different set of metrics for calculating ROI (we’ll get to those shortly).

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Measuring the ROI of a Handshake

John Haydon

Today I was asked for the thousandth time what the ROI of a social network is. ” It suddenly dawned on me that maybe the only reason why people seek to measure the ROI of their social network is that they can. Be Human roi social media roiI answered with my own question: “You mean the network of people who care about your cause, participate in conversations that create greater awareness (not to mention good ideas) about your nonprofit?”

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SXSW: Nonprofit ROI Poetry Slam

Amy Sample Ward

Using a poetry slam format, each panelist will present a five-minute poem or story about how their organization has successfully implemented a social media strategy experiment and how they considered the ROI. Tweet your questions with the #roi or @amyrsward and we’ll try to get them in!

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The KISS Method For Determining Social Media ROI

AFP Blog

The KISS Method For Determining Social Media ROI : "Attend any corporate meeting on social media initiatives and it’s likely that you’ll hear a question or two along the lines of “how is this selling us more product” or “what’s the ROI on these activities”?

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The Real ROI on Fundraising with Social Media

Connection Cafe

As your organization develops its social media and fundraising strategies, don’t forget to provide your fundraisers tips on how they can use social media to fundraise! Event Fundraising Peer-to-Peer Fundraising Social / Mobile #nptech event fundraising event fundraising tips Facebook Friends Asking Friends fundraising fundraising events Non-Profit nonprofit social media Peer to Peer Fundraising Social Media Social Media for Nonprofits Social Media Strategy

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How to use the Pareto Principle to Boost Marketing ROI

John Haydon

The post How to use the Pareto Principle to Boost Marketing ROI appeared first on John Haydon. The Pareto Principle, aka the 80:20 rule, was named after an Italian pea farmer named Pareto. Pareto discovered that 80% of his peas came from 20% of the pods in his garden. Today, the Pareto Principle is used in almost every facet of business, from human resources to manufacturing to sales, and of course marketing. If you […].

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The Limits Of Calculating Social Media ROI

John Haydon

Before you spend time trying to calculate social media ROI, ask yourself one very important question: What purpose does the ROI serve? The reason you want to ask this question first is to determine what to include in the ROI. If your reason for calculating social media ROI is to justify using social media in the first place, don’t waste your time. ROI as a learning tool. Cause the last thing you want to spend time on is an ROI analysis of your ROI.

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From TechPresident: Facebook Haggadah: A Case Study in Viral ROI

Amy Sample Ward

Sifry , the co-founder of Personal Democracy Forum, took a closer look at ROI for Facebook apps in his piece last week Facebook Haggadah: A Case Study in Viral ROI (Is This App Different From All Other Apps?) What questions about ROI do you or your organization have when considering the build or integration of a Facebook app or similar tool? Tags: otherblogs roi facebook metrics Micah L.

Facebook ROI for Nonprofits: Are You Wasting Your Time?

John Haydon

What’s the ROI? Read Nancy’s recommendations in her post, Nonprofit Facebook ROI—Yay or Nay? Facebook Marketing measurement roi Should your nonprofit use Facebook to promote your cause? Here’s a point vs. counterpoint with nonprofit marketing expert Nancy Schwartz. Nancy: What is the value in nurturing a brand page/community for orgs on Facebook? John: Every marketing plan—whether it’s for a brand or a nonprofit—should include word of mouth elements.

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ROI and the Impact of Social CRM [NEW WHITE PAPER]

SocialFish

Introducing ROI and the Impact of Social CRM: 12 Forward-Looking Use Cases for Associations. This second paper goes much further, and looks at social CRM in action, through 12 use cases for applying social media to membership management – which is the way that you will get to ROI. DOWNLOAD ROI and the Impact of Social CRM: 12 Forward-Looking Use Cases for Associations. Our latest white paper is out!

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Social Login and Your Website: Higher Engagement & ROI | FeedBlitz - Email Marketing and RSS

AFP Blog

Social Login and Your Website: Higher Engagement & ROI | FeedBlitz - Email Marketing and RSS : n the early days of social media, the question was: Should we or shouldn’t we take the plunge into social media? The new questions are: How do we use social media the best possible way to increase engagement and ROI?

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Facebook and Nonprofits: Success Stories? ROI?

Nonprofit Tech for Good

Nonprofits with national and international name recognition do great on Facebook in terms of growing a large fan base, but many small to medium-sized nonprofits struggle to achieve the elusive Facebook ROI (Return on Investment) – website traffic, new e-mail newsletter subscribers, mobile subscribers, online donors, thumbs up and comments i.e, That would be fine if the ROI was there, but even with over 7,000 fans ROI-as-defined-above is elusive. I like Facebook.

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Four Facebook Metrics Most ROI Calculators Are Missing

John Haydon

Most Social Media ROI calculators include factors for investments and gains, but not many include factors for loss. Success in this example might initially appear obvious, but without considering negative comments received during the campaign, a true ROI calculation can’t be made. Facebook facebook insights measuring social media social media roi This means that any “collateral damage” of your campaign might often be overlooked.

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Here's 28 Reasons Why Your Nonprofit Should Switch to EveryAction

EveryAction

Track ROI of a given ad campaign over time, and pull custom, robust reports to measure success. #16. Thousands of nonprofits use EveryAction every day to raise money, manage offline fundraising through pledges and grants, send emails, run nonprofit digital advocacy campaigns, and so much more. If you're not already an EveryAction user, here's 50 reasons to make the switch today. #1. Higher Conversion Rates = Raising More Money.

The ABCs of Social Media ROI & Measurements

Connection Cafe

Last week I had the pleasure of attending the Young Nonprofit Professionals Network of DC second annual Social Summit and sharing some information on social media ROI and metrics. Earlier this summer I posted on top tips for measuring ROI and getting strategic with data , touching on the idea and importance of actionable data, or rather, data that helps draw meaningful conclusions and future actions to optimize programs. Have any tips yourself for measuring social ROI?

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ROI and Social CRM Use Case 1: Using LinkedIn for Member Recruitment

SocialFish

Our (SocialFish) definition of Social CRM is “ the discipline of applying social media to membership management “, and the 12 use cases in our white paper, ROI and the Impact of Social CRM , show this in action. In ALL cases, you should be building your community on social media sites before you even think about ROI. ROI = low-cost, high-quality leads. Social CRM and ROI Uncategorized

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The Long-Term ROI Of LMS On The Team And The Business

Gyrus

Companies are increasingly adopting the use of LMS. Here are various potential benefits that can be reaped by using an LMS in the organization

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Social media ROI as process with Beth Kanter

John Haydon

The attendees asked a variety of questions around social media ROI, which Beth loves to talk about. This 60-second click, Beth talks about looking at Social Media ROI as a process that measures a range of values (insights, sentiment, optins, donations) rather than just money or clicks. ROI as a process with steps: Results on Insight. This model also views ROI as process rather than a cost justification exercise. How does your org view ROI?

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How To Get More ROI from Facebook Boosted Posts

John Haydon

This blog post is over 1,600 words. Please feel free to skip ahead to any of the following topics: What Are Boosted Posts Anyway? And Why Should I Care? 4 New Ways to Target Boosted Posts. Getting Started with Facebook Boosted Posts [step-by-step guide]. 5 Tips for Boosting Facebook Posts [BOOST method]. Boosted Posts is a Facebook product that increases reach for specific Facebook Page updates.

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5 Questions to Evaluate Your Nonprofit Video ROI

See What's Out There

Now everyone is asking us how to measure video Return on Investment (ROI). Video ROI is a topic we think a lot about at See3 and, unfortunately, there isn’t a simple answer or one that fits every organization. It used to be that everyone was asking us for a “viral” video. Generally, we [.].