Community Building begins with Community Organizing

Amy Sample Ward

We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. And maybe the community wants to endorse a specific candidate, and your organization doesn’t.

Community Managers in Scientific Communities

SocialFish

I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). Aligning community management with workplace culture from WorkXO.

DIY Community Engagement Metrics

Amy Sample Ward

I had a lot of fun yesterday giving a webinar for the Nonprofit Webinar series ; it was a whole hour discussing community engagement! DIY Community Engagement Metrics. Community Mapping. >> Step 1: Identify all the groups within your community.

2-1-1 Connecting Communities

VisionLink

2-1-1, the phone number used by millions to access information about community services, is celebrated nation-wide today, February 11th. Community Information Management: 2-1-1s are transforming from list-keepers to community and state-wide hubs of professionally managed information.

Community Management Fundamentals

SocialFish

…from the always awesome Community Roundtable. Do you have advanced community management tips to share? Community Management Fundamentals from The Community Roundtable. Featured Implementation Open Community And by the way, this deck is three years old.

Online Community Manager Job Description

SocialFish

Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER.

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In Defense of Community Managers

Amy Sample Ward

There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust.

6 Technology Tips for Community Foundations to Engage Millennial Donors

Connection Cafe

In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms.

Technology & Community: Strategic Options for Building Movements

Amy Sample Ward

Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities.

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Crowdsourcing: Community vs Crowd

Amy Sample Ward

You can see the full collection, and how they were voted on by the community here: [link]. The Value-add of Crowdsourcing: For me, the two biggest reasons to include crowdsourcing in your strategic design of community building or contests are: Crowdsourcing invites diversity by encouraging anyone with an idea or interest to participate. The most important way to use social media in a crowdsourced process is to allow the community to use social media anyway they want!

How Good Is Your Community Management?

SocialFish

For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Research places your community in context. Understanding community is one thing.

Protecting Community Resource Data

VisionLink

We believe that organizations should be compensated for the creation, organization, maintenance, and updates of community information data, especially in the nonprofit space. The more that community resource information is used, the more good that can result.

Use Case: The Community-Driven Social Impact game for Community Media Centers

Amy Sample Ward

Last month, at the 2011 Nonprofit Technology Conference , I had the opportunity to run the Community-Driven Social Impact game in a session workshop. One of the participants was Ericha Hager, the Regional Collaborative Coordinator for Community Media Access Partnership.

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Online Community Organizing: Start small, think big!

Amy Sample Ward

NetSquared’s February series exploring “Online Community Organizing” includes three different interviews; I’m really excited to participate! Q: What does “online” add to the community organizing? Q: What makes a community?

Open Community and Nonprofit Techies

NetWits

They’re doing a virtual book tour exploring concepts from Open Community : a little book of big ideas for associations navigating the social web. In this post, Maddie and Lindy answer a few questions for the NetWits Think Tank community (Oh, and please ask more in the comments.

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Are you a community manager?

SocialFish

Are you an association/nonprofit community manager (or association exec with community management newly thrust upon you?). develop the skills to nurture (or troubleshoot) any online community. Here’s the program outline: WEEK 1: Planning for your community.

5 Assumptions Every Community Manager Should Make Daily

Amy Sample Ward

When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend.

The Year-End Survival Guide for Community Foundations

Connection Cafe

This is especially true for community foundations. This blog has tips you need to help you and your community foundation colleagues finish the year strong. So grab a glass of eggnog, a plate of holiday cookies, and enjoy our 5 Community Foundation Year-End Survival Tips!

Social Community Impacts Volunteerism

Connection Cafe

Establishing a Discussion Group - When your volunteers can post and reply to messages to events they have an interest in, it facilitates a type of community in which volunteers feel more connected with their peers and committed to the cause. Author: Guest Blogger.

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Scientific community managers: applications for the AAAS Community Engagement Fellows Program are now open

SocialFish

The American Association for the Advancement of Science (AAAS) has launched the application process for the new Community Engagement Fellows Program, which will provide professional development for engagement experts in the scientific community.

Community Leadership and Volunteering: A Gateway to Happiness

VolunteerMark

Volunteering your time serves an important function in your community. Follow these guidelines and you will be well on your way to successfully bettering your community

How to Get Engagement From Your Community

SocialFish

But bear with me – watch this great (and short) TED Talk and tell me it’s not a great metaphor for how to get engagement from your online community. Featured Humanize Open Community I know, I know. This is not quite what you expected when you clicked on this post title.

The State of Community Management 2014

SocialFish

From the Community Roundtable comes the awesomest comprehensive report on communities. Those objective markers – developed in conjunction with members of TheCR Network – enable community teams to validate their approach and develop roadmaps.

Awesome Community Management Playbook

SocialFish

I love this Community Management Playbook from Yammer. “Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced.

Membership as Living Community

SocialFish

Once upon a time I was an aspiring academic, doing field work in rural Greece and the US and publishing about communities that formed around ritual mourning and celebrations. I think this is why virtual communities resonated with me, in spite of my non-technical background.

Celebrating the Community Builders

VisionLink

The connection to community building? Realize that the tenacity you see here is the same as what drives you--that person who can see a better community, who can see the power of connection, who can see the inefficient gaps between silos that we are working to bridge.

What’s Next for Online Communities?

AFP Blog

What’s Next for Online Communities

Getting Meta: Inviting the Community to Drive the Community Builder Chats

Amy Sample Ward

For about a year, I moderated a monthly online chat focused on community building, community management, on and offline engagement, and the technologies that support those connections. community Monthly Chats chats commbuild

Community Builder Chats: Exploring the Community (August 2010)

Amy Sample Ward

Welcome to the new monthly chats focused on community building. As this is the very first one, I wanted to keep it open to focus on exploring what was most appropriate for this community in a few respects: Do we want to use a hashtag other than #4change? 4Change Community Builder Chat – August 2010. Tags: community events 4change chat community building community management Hi everyone!

Everything You Need To Know About Online Community Management

SocialFish

I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management.

Community design showcase: NTEN keeps it simple

SocialFish

This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. Let’s look at a few key parts of the community.

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The State of Community Management 2015

SocialFish

The 2015 State of Community Management Report is out!! You know I look forward to this research every year and I’m excited to see communities definitely maturing this year. Strategy: Community-minded organizations must invest in people and systems, not just platforms.

STUDY: The Business Impact of Online Communities

SocialFish

How do organizations track the impact of their online communities? How do they link the community to competitive advantage? Communities are organizational orchestras, and marketing is the conductor. Align community with member retention programs.

Are you strangling your community?

SocialFish

Her new book is out and I asked her to share some thoughts about community building, a topic dear to our hearts. BUY THE BOOK – FIERCE LOYALTY: UNLOCKING THE DNA OF WILDLY SUCCESSFUL COMMUNITIES. We dictate the operations of the community.

Millennials and Transparency in Online Communities

SocialFish

This post originally appeared on the Higher Logic blog , where I’m posting an ongoing series related to Millennials and online community. And don’t forget that Higher Logic clients can have access to our Essentials of Online Community Management program at a special discount.

Using Online Community to Increase Member Retention

SocialFish

And of course I was excited to get a chance to talk about my favorite subject, online community, with my friend Josh Paul , in the session we presented yesterday, Using Online Community to Increase Member Retention. Two of these three can be addressed/alleviated with online community.

3 Ways Community Foundations Can Become the Donor’s Choice

Connection Cafe

So, how does your community foundation become the donor’s choice? Second, they may not know what organizations and nonprofits exist in the local community or the impactful effects they’re having. Donors need to know that you genuinely care about your community and its needs.

Get Open Community on Audible

SocialFish

Open Community is now on Audible! Just answer any of these questions: How has the growth of online community changed the way you work today? Is community management part of your job? How has community management changed other business processes at your org (e.g.

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June 2011 Community Builder Chat Archive (#CommBuild)

Amy Sample Ward

The June Community Builder chat focused a lot on listening, engaging, and supporting communities with organic and emerging conversations and goals. I find that its critical to step back and help the community let itself emerge. I think that every community needs goals.

What do you think about your community platform?

SocialFish

But where do community managers go when they’re getting ready to spend $10,000 or more per year for on-domain community software? Why isn’t there a Yelp specifically for community software? Let’s flex our community manager muscles to solve this problem.

50 State VOAD Community

VisionLink

This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia.

What’s in Your Community Manager Job Description?

SocialFish

This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. ————— Are you thinking of hiring a community manager?

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Join the monthly Community Building chats!

Amy Sample Ward

Two weeks ago I shared a couple reflections that I had on a recent #4change chat about community building – the major output from that chat and the follow up blog post was the call I heard for a regular opportunity to talk about community building. Monthly Community Builder Chats. What: Community Building Across Platforms. Tags: community events 4change chats community buidling community management twitter chats