Expert insights. Personalized for you.
I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). If you are a scientist community manager (like the folks who run research collaborations), a science communicator, or a community manager working for a scientific organization of any kind, you may find lots of interesting tidbits in the Storify. MORE
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Each year, we reshape and reimagine the survey, and I can say without hyperbole that this will be the best, most informative State of Community Management ever.*. Oh, and did I mention our research has shown clear correlation between executive support and community engagement? MORE
Welcome to the new monthly chats focused on community building. As this is the very first one, I wanted to keep it open to focus on exploring what was most appropriate for this community in a few respects: Do we want to use a hashtag other than #4change? 4Change Community Builder Chat – August 2010. Tags: community events 4change chat community building community management Hi everyone! MORE
Sending Emma a reminder before or a follow up message after a community event? From there, craft specific messaging that speaks to those supporters, celebrates their place in your community, and encourages them to take the next step - becoming donors. MORE
Since the crisis began, the Association of Corporation Citizenship Professionals (ACCP) has supported hundreds of companies in their effort to effectively deploy their human and financial resources to help those that are most vulnerable in communities. Approximately 70% of large corporations already have an EAF in place and those that do not are turning to third party nonprofits like e4e Relief and/or local community foundations to distribute charitable funds directly to employees. MORE
The premise is that governing well is essential for strong nonprofits working efficiently and effectively to address critical needs in our communities. Our institute is designed to advance the skills and knowledge of nonprofit professionals, volunteers, board members, and community leaders. MORE
We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. There are many proven practices and strategies for engaging with communities and building up participation, whether around an event, a campaign, or a cause. First, identify what your community wants to do – what it is coming together around, whether it’s an event, an action, or a movement. MORE
This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia. MORE
For example, how does a hospital, health system or community health program demonstrate its impact within and on the community without violating patient rights? Healthcare Nonprofit Marketing Outcomes + Impact community benefit community impact Outcomes Measurement MORE
There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust. MORE
Teach them that fundraising isn’t about asking for money; it’s about giving people the opportunity to give back and improve their communities. Getting development teams and their nonprofit boards to work in alignment can be challenging. MORE
My current job title includes the term “Community Builder” and I get asked nearly every day just what that means: how do you build community? where is the community you want to build? how can I be a community builder online? I want to take a break from all the hard work building community (does that get a wink?) to share some of what I believe is the core of successful community building (on or offline). Community building” is about a lot of things. MORE
…from the always awesome Community Roundtable. Do you have advanced community management tips to share? Community Management Fundamentals from The Community Roundtable. Related Posts How to Lead Your Way to a Social Organization All You Need To Know About User Experience Five Web Design Trends to Watch Online Community Manager Job Description Tools for Digital Storytelling Digital Strategy 101. Featured Implementation Open Community MORE
I love this Community Management Playbook from Yammer. “Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced. We created this book to raise the literacy level among businesses on what community managers actually do, and for community managers to have a trusted guide in their daily jobs. MORE
Introducing the Community Director : Recently, Ogilvy outlined the ways in which organizations are primed to accept the role of community director. The community director, as they see it, helps set strategies, expedites inquiries, and help incorporate the brand’s voice into other parts of the company MORE
They’re doing a virtual book tour exploring concepts from Open Community : a little book of big ideas for associations navigating the social web. In this post, Maddie and Lindy answer a few questions for the NetWits Think Tank community (Oh, and please ask more in the comments. MORE
Are you rolling out the welcome mat to your community online and off? membership community MORE
Hispanic Heritage Foundation is an award-winning nonprofit that identifies, inspires, prepares and positions Latino leaders in the classroom, community and workforce to meet America’s priorities. Community-based members provide services to more than 15 million Hispanics throughout the U.S. MORE
Now more than ever, healthcare organizations are seeing the importance of evolution from hospital care to healthcare to health in order to meet the needs of the community. Simply, healthcare’s emerging mission is less about building hospitals to treat illness and injury and more about elevating the health status of individuals and communities. As the organization shifts to a more community, value-based module, the foundation will need to shift as well. MORE
But bear with me – watch this great (and short) TED Talk and tell me it’s not a great metaphor for how to get engagement from your online community. “Artists Jeroen Koolhaas and Dre Urhahn create community art by painting entire neighborhoods, and involving those who live there — from the favelas of Rio to the streets of North Philadelphia. Featured Humanize Open Community I know, I know. MORE
In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms. Here are 6 technology recommendations for community foundations to consider: Embrace easy-to-use technology that provides an intuitive and engaging user experience. MORE
It was 20 years to the month that my wife and I established our DAF at our local community foundation, and I marveled at how technology had evolved over this time period. Thinking a bit further, I realized that the evolution of cloud-based software supporting the community foundation space offered even greater impact to foundations and the communities they serve. Community foundations who have not yet gone through a digital transformation are late to the game. MORE
Last month, at the 2011 Nonprofit Technology Conference , I had the opportunity to run the Community-Driven Social Impact game in a session workshop. One of the participants was Ericha Hager, the Regional Collaborative Coordinator for Community Media Access Partnership. MORE
For nonprofits which engage in advocacy around civic engagement or political issues, voter registration drives are a great tool for activating your volunteer base, deepening relationships within your community, and increasing local democratic participation. MORE
Maine Community Foundation (MaineCF) is a statewide community foundation with a staff of 38 and offices in Portland and Ellsworth, plus three remote offices in Maine and one in New York, NY. MORE
2-1-1, the phone number used by millions to access information about community services, is celebrated nation-wide today, February 11th. Leading 2-1-1s are transforming themselves from simple directories of services into professional managers of community information, providers of decision-making analytics, and proving themselves able to integrate solutions to leverage assets into outcomes. Cross-sector data exchanges improve community response during emergencies. MORE
I had a lot of fun yesterday giving a webinar for the Nonprofit Webinar series ; it was a whole hour discussing community engagement! DIY Community Engagement Metrics. Community Mapping. >> Step 1: Identify all the groups within your community. MORE
More recently, health payers and hospitals have joined their ranks in an effort to improve the health of their members, patients, and community members. Grantmaking is a powerful tool for hospitals to improve community health—one that more organizations should consider embracing. MORE
When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend. These five assumptions always help me remember the role and responsibilities a successful community manager needs to best serve and engage a community. You don’t [really] know your community members. MORE
Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities. In the most simple terms, a movement is when organizations work with, and not for, the community. We have community groups, schools, local leaders and people at every age, interest, and skill level. MORE
NetSquared’s February series exploring “Online Community Organizing” includes three different interviews; I’m really excited to participate! I’m passionate about changing the world through community building because it is only by empowering and supporting communities to form, to network and collaborate, and to make real change that we can truly change things. Q: What does “online” add to the community organizing? Q: What makes a community? MORE
So we partner with school districts and teachers across the country to start getting young people, even before they turn 18, to understand how government works and how they can leverage it to make change in their communities. We’ve had a lot of young people want to be involved directly in their communities so we try to direct them to partners that work in the field. Rock the Vote has been mobilizing the youth vote for almost 30 years. MORE
For new donors, hearing about your organization from a trusted member of their community can be a powerful motivator for getting involved. MORE
SEPTEMBER 27, 2018
While it’s important to follow standard best practices, engagement rates depend highly on the preferences of one’s audience, which can vary greatly between nonprofits who serve a diverse array of communities and issues. MORE
What’s Next for Online Communities MORE
The conversation in this month’s chat focused on these questions: What are the best mechanisms for connecting online & offline communities? How much communication with your online community is too much? Topic: Community Building, of course! MORE
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. Check out his site and all the awesome community management stuff he’s offering. Here are the essential functions of a community manager: Helpdesk. Marketing (internally) and Promotion (externally) of the community. MORE
We believe that organizations should be compensated for the creation, organization, maintenance, and updates of community information data, especially in the nonprofit space. In this nonprofit space, there are no discretionary profits available to allocate toward community information management. The more that community resource information is used, the more good that can result. MORE
You can see the full collection, and how they were voted on by the community here: [link]. The Value-add of Crowdsourcing: For me, the two biggest reasons to include crowdsourcing in your strategic design of community building or contests are: Crowdsourcing invites diversity by encouraging anyone with an idea or interest to participate. The most important way to use social media in a crowdsourced process is to allow the community to use social media anyway they want! MORE
You have a clear vision of how your work will help strengthen and empower your community. Talk to prospective volunteers about what you want for your community and how they can help you achieve that future. You can also engage community leaders as ambassadors for your organization. MORE
Two weeks ago I shared a couple reflections that I had on a recent #4change chat about community building – the major output from that chat and the follow up blog post was the call I heard for a regular opportunity to talk about community building. Monthly Community Builder Chats. What: Community Building Across Platforms. Tags: community events 4change chats community buidling community management twitter chats MORE
Not only do they allow you to land big donors in person, they also provide a chance to make an impression on important members of your community, enabling you to grow your brand along with your dollars. Event donors are most eager to give when they can come together with their community. MORE
We welcome ActionKit’s incredible clients and team to the EveryAction family, and look forward to continuing to provide the most value to the nonprofit community,” said EveryAction CEO Stu Trevelyan. Innovative Talent and Digital Product Add to EveryAction’s Rapid Growth. Washington, D.C., May 8, 2019 – EveryAction, a leading provider of software serving over 15,000 nonprofits, announced today that it has acquired We Also Walk Dogs Inc., MORE
Guest post by Ted McEnroe, The Community Roundtable. ———— A few months ago, I made a switch moving from the nonprofit sector to The Community Roundtable , a leading provider of community research and support for business, association and nonprofit communities. TheCR works with the hundreds of members in our paid community and in the field as a whole to “advance the business of community.” Featured Open Community Useful Data MORE
Community Related Topics Connection Cafe
AUGUST 24, 2020
More recently, health payers and hospitals have joined their ranks in an effort to improve the health of their members, patients, and community members. Grantmaking is a powerful tool for hospitals to improve community health—one that more organizations should consider embracing.
Connection Cafe
JULY 28, 2020
Now more than ever, healthcare organizations are seeing the importance of evolution from hospital care to healthcare to health in order to meet the needs of the community. Simply, healthcare’s emerging mission is less about building hospitals to treat illness and injury and more about elevating the health status of individuals and communities. As the organization shifts to a more community, value-based module, the foundation will need to shift as well.
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Amy Sample Ward
JUNE 8, 2011
We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. There are many proven practices and strategies for engaging with communities and building up participation, whether around an event, a campaign, or a cause. First, identify what your community wants to do – what it is coming together around, whether it’s an event, an action, or a movement.
Connection Cafe
JANUARY 27, 2020
For example, how does a hospital, health system or community health program demonstrate its impact within and on the community without violating patient rights? Healthcare Nonprofit Marketing Outcomes + Impact community benefit community impact Outcomes Measurement
Amy Sample Ward
JANUARY 20, 2011
I had a lot of fun yesterday giving a webinar for the Nonprofit Webinar series ; it was a whole hour discussing community engagement! DIY Community Engagement Metrics. Community Mapping. >> Step 1: Identify all the groups within your community.
Connection Cafe
MAY 7, 2020
Since the crisis began, the Association of Corporation Citizenship Professionals (ACCP) has supported hundreds of companies in their effort to effectively deploy their human and financial resources to help those that are most vulnerable in communities. Approximately 70% of large corporations already have an EAF in place and those that do not are turning to third party nonprofits like e4e Relief and/or local community foundations to distribute charitable funds directly to employees.
EveryAction
NOVEMBER 27, 2018
The premise is that governing well is essential for strong nonprofits working efficiently and effectively to address critical needs in our communities. Our institute is designed to advance the skills and knowledge of nonprofit professionals, volunteers, board members, and community leaders.
SocialFish
JANUARY 25, 2017
I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). If you are a scientist community manager (like the folks who run research collaborations), a science communicator, or a community manager working for a scientific organization of any kind, you may find lots of interesting tidbits in the Storify.
EveryAction
SEPTEMBER 12, 2018
Hispanic Heritage Foundation is an award-winning nonprofit that identifies, inspires, prepares and positions Latino leaders in the classroom, community and workforce to meet America’s priorities. Community-based members provide services to more than 15 million Hispanics throughout the U.S.
EveryAction
SEPTEMBER 26, 2018
Teach them that fundraising isn’t about asking for money; it’s about giving people the opportunity to give back and improve their communities. Getting development teams and their nonprofit boards to work in alignment can be challenging.
EveryAction
SEPTEMBER 27, 2018
While it’s important to follow standard best practices, engagement rates depend highly on the preferences of one’s audience, which can vary greatly between nonprofits who serve a diverse array of communities and issues.
Amy Sample Ward
FEBRUARY 1, 2011
There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust.
Amy Sample Ward
MARCH 14, 2010
You can see the full collection, and how they were voted on by the community here: [link]. The Value-add of Crowdsourcing: For me, the two biggest reasons to include crowdsourcing in your strategic design of community building or contests are: Crowdsourcing invites diversity by encouraging anyone with an idea or interest to participate. The most important way to use social media in a crowdsourced process is to allow the community to use social media anyway they want!
Amy Sample Ward
APRIL 5, 2011
Last month, at the 2011 Nonprofit Technology Conference , I had the opportunity to run the Community-Driven Social Impact game in a session workshop. One of the participants was Ericha Hager, the Regional Collaborative Coordinator for Community Media Access Partnership.
NetWits
NOVEMBER 9, 2010
They’re doing a virtual book tour exploring concepts from Open Community : a little book of big ideas for associations navigating the social web. In this post, Maddie and Lindy answer a few questions for the NetWits Think Tank community (Oh, and please ask more in the comments.
EveryAction
MAY 8, 2019
We welcome ActionKit’s incredible clients and team to the EveryAction family, and look forward to continuing to provide the most value to the nonprofit community,” said EveryAction CEO Stu Trevelyan. Innovative Talent and Digital Product Add to EveryAction’s Rapid Growth. Washington, D.C., May 8, 2019 – EveryAction, a leading provider of software serving over 15,000 nonprofits, announced today that it has acquired We Also Walk Dogs Inc.,
VisionLink
FEBRUARY 11, 2013
2-1-1, the phone number used by millions to access information about community services, is celebrated nation-wide today, February 11th. Leading 2-1-1s are transforming themselves from simple directories of services into professional managers of community information, providers of decision-making analytics, and proving themselves able to integrate solutions to leverage assets into outcomes. Cross-sector data exchanges improve community response during emergencies.
EveryAction
OCTOBER 3, 2018
Sending Emma a reminder before or a follow up message after a community event? From there, craft specific messaging that speaks to those supporters, celebrates their place in your community, and encourages them to take the next step - becoming donors.
Amy Sample Ward
AUGUST 19, 2010
Welcome to the new monthly chats focused on community building. As this is the very first one, I wanted to keep it open to focus on exploring what was most appropriate for this community in a few respects: Do we want to use a hashtag other than #4change? 4Change Community Builder Chat – August 2010. Tags: community events 4change chat community building community management Hi everyone!
Wild Apricot
FEBRUARY 21, 2014
Are you rolling out the welcome mat to your community online and off? membership community
SocialFish
MARCH 12, 2014
…from the always awesome Community Roundtable. Do you have advanced community management tips to share? Community Management Fundamentals from The Community Roundtable. Related Posts How to Lead Your Way to a Social Organization All You Need To Know About User Experience Five Web Design Trends to Watch Online Community Manager Job Description Tools for Digital Storytelling Digital Strategy 101. Featured Implementation Open Community
EveryAction
OCTOBER 2, 2018
For nonprofits which engage in advocacy around civic engagement or political issues, voter registration drives are a great tool for activating your volunteer base, deepening relationships within your community, and increasing local democratic participation.
SocialFish
MAY 23, 2013
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. Check out his site and all the awesome community management stuff he’s offering. Here are the essential functions of a community manager: Helpdesk. Marketing (internally) and Promotion (externally) of the community.
SocialFish
FEBRUARY 16, 2015
Guest post by Ted McEnroe, The Community Roundtable. ———— A few months ago, I made a switch moving from the nonprofit sector to The Community Roundtable , a leading provider of community research and support for business, association and nonprofit communities. TheCR works with the hundreds of members in our paid community and in the field as a whole to “advance the business of community.” Featured Open Community Useful Data
EveryAction
OCTOBER 18, 2018
For new donors, hearing about your organization from a trusted member of their community can be a powerful motivator for getting involved.
Amy Sample Ward
JUNE 6, 2011
Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities. In the most simple terms, a movement is when organizations work with, and not for, the community. We have community groups, schools, local leaders and people at every age, interest, and skill level.
EveryAction
AUGUST 28, 2018
Not only do they allow you to land big donors in person, they also provide a chance to make an impression on important members of your community, enabling you to grow your brand along with your dollars. Event donors are most eager to give when they can come together with their community.
VisionLink
MAY 8, 2012
This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia.
VisionLink
APRIL 16, 2014
We believe that organizations should be compensated for the creation, organization, maintenance, and updates of community information data, especially in the nonprofit space. In this nonprofit space, there are no discretionary profits available to allocate toward community information management. The more that community resource information is used, the more good that can result.
Amy Sample Ward
AUGUST 11, 2010
Two weeks ago I shared a couple reflections that I had on a recent #4change chat about community building – the major output from that chat and the follow up blog post was the call I heard for a regular opportunity to talk about community building. Monthly Community Builder Chats. What: Community Building Across Platforms. Tags: community events 4change chats community buidling community management twitter chats
Amy Sample Ward
FEBRUARY 29, 2012
NetSquared’s February series exploring “Online Community Organizing” includes three different interviews; I’m really excited to participate! I’m passionate about changing the world through community building because it is only by empowering and supporting communities to form, to network and collaborate, and to make real change that we can truly change things. Q: What does “online” add to the community organizing? Q: What makes a community?
Connection Cafe
MAY 9, 2017
In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms. Here are 6 technology recommendations for community foundations to consider: Embrace easy-to-use technology that provides an intuitive and engaging user experience.
Amy Sample Ward
AUGUST 6, 2009
My current job title includes the term “Community Builder” and I get asked nearly every day just what that means: how do you build community? where is the community you want to build? how can I be a community builder online? I want to take a break from all the hard work building community (does that get a wink?) to share some of what I believe is the core of successful community building (on or offline). Community building” is about a lot of things.
Connection Cafe
APRIL 1, 2020
It was 20 years to the month that my wife and I established our DAF at our local community foundation, and I marveled at how technology had evolved over this time period. Thinking a bit further, I realized that the evolution of cloud-based software supporting the community foundation space offered even greater impact to foundations and the communities they serve. Community foundations who have not yet gone through a digital transformation are late to the game.
SocialFish
FEBRUARY 28, 2017
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Each year, we reshape and reimagine the survey, and I can say without hyperbole that this will be the best, most informative State of Community Management ever.*. Oh, and did I mention our research has shown clear correlation between executive support and community engagement?
Connection Cafe
FEBRUARY 19, 2020
Maine Community Foundation (MaineCF) is a statewide community foundation with a staff of 38 and offices in Portland and Ellsworth, plus three remote offices in Maine and one in New York, NY.
Amy Sample Ward
JANUARY 21, 2011
The conversation in this month’s chat focused on these questions: What are the best mechanisms for connecting online & offline communities? How much communication with your online community is too much? Topic: Community Building, of course!
AFP Blog
APRIL 9, 2013
Introducing the Community Director : Recently, Ogilvy outlined the ways in which organizations are primed to accept the role of community director. The community director, as they see it, helps set strategies, expedites inquiries, and help incorporate the brand’s voice into other parts of the company
Amy Sample Ward
MARCH 27, 2012
When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend. These five assumptions always help me remember the role and responsibilities a successful community manager needs to best serve and engage a community. You don’t [really] know your community members.
SocialFish
FEBRUARY 5, 2014
I love this Community Management Playbook from Yammer. “Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced. We created this book to raise the literacy level among businesses on what community managers actually do, and for community managers to have a trusted guide in their daily jobs.
SocialFish
DECEMBER 17, 2014
But bear with me – watch this great (and short) TED Talk and tell me it’s not a great metaphor for how to get engagement from your online community. “Artists Jeroen Koolhaas and Dre Urhahn create community art by painting entire neighborhoods, and involving those who live there — from the favelas of Rio to the streets of North Philadelphia. Featured Humanize Open Community I know, I know.
EveryAction
DECEMBER 18, 2018
So we partner with school districts and teachers across the country to start getting young people, even before they turn 18, to understand how government works and how they can leverage it to make change in their communities. We’ve had a lot of young people want to be involved directly in their communities so we try to direct them to partners that work in the field. Rock the Vote has been mobilizing the youth vote for almost 30 years.
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