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I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). Aligning community management with workplace culture from WorkXO. MORE
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Research places your community in context. Understanding community is one thing. MORE
Welcome to the new monthly chats focused on community building. As this is the very first one, I wanted to keep it open to focus on exploring what was most appropriate for this community in a few respects: Do we want to use a hashtag other than #4change? 4Change Community Builder Chat – August 2010. Tags: community events 4change chat community building community management Hi everyone! MORE
Establishing a Discussion Group - When your volunteers can post and reply to messages to events they have an interest in, it facilitates a type of community in which volunteers feel more connected with their peers and committed to the cause. Author: Guest Blogger. MORE
We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. And maybe the community wants to endorse a specific candidate, and your organization doesn’t. MORE
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. ————— Are you thinking of hiring a community manager? MORE
The June Community Builder chat focused a lot on listening, engaging, and supporting communities with organic and emerging conversations and goals. I find that its critical to step back and help the community let itself emerge. I think that every community needs goals. MORE
This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia. MORE
The 2015 State of Community Management Report is out!! You know I look forward to this research every year and I’m excited to see communities definitely maturing this year. Strategy: Community-minded organizations must invest in people and systems, not just platforms. MORE
But where do community managers go when they’re getting ready to spend $10,000 or more per year for on-domain community software? Why isn’t there a Yelp specifically for community software? Let’s flex our community manager muscles to solve this problem. MORE
There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust. MORE
The connection to community building? Realize that the tenacity you see here is the same as what drives you--that person who can see a better community, who can see the power of connection, who can see the inefficient gaps between silos that we are working to bridge. MORE
Once upon a time I was an aspiring academic, doing field work in rural Greece and the US and publishing about communities that formed around ritual mourning and celebrations. I think this is why virtual communities resonated with me, in spite of my non-technical background. MORE
Volunteering your time serves an important function in your community. Follow these guidelines and you will be well on your way to successfully bettering your community MORE
This post originally appeared on the Higher Logic blog , where I’m posting an ongoing series related to Millennials and online community. And don’t forget that Higher Logic clients can have access to our Essentials of Online Community Management program at a special discount. MORE
…from the always awesome Community Roundtable. Do you have advanced community management tips to share? Community Management Fundamentals from The Community Roundtable. Featured Implementation Open Community And by the way, this deck is three years old. MORE
I love this Community Management Playbook from Yammer. “Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced. MORE
They’re doing a virtual book tour exploring concepts from Open Community : a little book of big ideas for associations navigating the social web. In this post, Maddie and Lindy answer a few questions for the NetWits Think Tank community (Oh, and please ask more in the comments. MORE
But bear with me – watch this great (and short) TED Talk and tell me it’s not a great metaphor for how to get engagement from your online community. Featured Humanize Open Community I know, I know. This is not quite what you expected when you clicked on this post title. MORE
Written by Seema Rao I've written about Community Engagement often on my old blog, Brilliant Idea Studio. Last March, I wrote up some general notes about community engagement based on a mind-map I did at a #MuseumNext talk. MORE
In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms. MORE
Last month, at the 2011 Nonprofit Technology Conference , I had the opportunity to run the Community-Driven Social Impact game in a session workshop. One of the participants was Ericha Hager, the Regional Collaborative Coordinator for Community Media Access Partnership. MORE
2-1-1, the phone number used by millions to access information about community services, is celebrated nation-wide today, February 11th. Community Information Management: 2-1-1s are transforming from list-keepers to community and state-wide hubs of professionally managed information. MORE
I had a lot of fun yesterday giving a webinar for the Nonprofit Webinar series ; it was a whole hour discussing community engagement! DIY Community Engagement Metrics. Community Mapping. >> Step 1: Identify all the groups within your community. MORE
When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend. MORE
Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities. MORE
NetSquared’s February series exploring “Online Community Organizing” includes three different interviews; I’m really excited to participate! Q: What does “online” add to the community organizing? Q: What makes a community? MORE
So, how does your community foundation become the donor’s choice? Second, they may not know what organizations and nonprofits exist in the local community or the impactful effects they’re having. Donors need to know that you genuinely care about your community and its needs. MORE
This is especially true for community foundations. This blog has tips you need to help you and your community foundation colleagues finish the year strong. So grab a glass of eggnog, a plate of holiday cookies, and enjoy our 5 Community Foundation Year-End Survival Tips! MORE
Her new book is out and I asked her to share some thoughts about community building, a topic dear to our hearts. BUY THE BOOK – FIERCE LOYALTY: UNLOCKING THE DNA OF WILDLY SUCCESSFUL COMMUNITIES. We dictate the operations of the community. MORE
What’s Next for Online Communities MORE
For about a year, I moderated a monthly online chat focused on community building, community management, on and offline engagement, and the technologies that support those connections. community Monthly Chats chats commbuild MORE
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER. MORE
And of course I was excited to get a chance to talk about my favorite subject, online community, with my friend Josh Paul , in the session we presented yesterday, Using Online Community to Increase Member Retention. Two of these three can be addressed/alleviated with online community. MORE
Open Community is now on Audible! Just answer any of these questions: How has the growth of online community changed the way you work today? Is community management part of your job? How has community management changed other business processes at your org (e.g. MORE
We believe that organizations should be compensated for the creation, organization, maintenance, and updates of community information data, especially in the nonprofit space. The more that community resource information is used, the more good that can result. MORE
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. Let’s look at a few key parts of the community. MORE
You can see the full collection, and how they were voted on by the community here: [link]. The Value-add of Crowdsourcing: For me, the two biggest reasons to include crowdsourcing in your strategic design of community building or contests are: Crowdsourcing invites diversity by encouraging anyone with an idea or interest to participate. The most important way to use social media in a crowdsourced process is to allow the community to use social media anyway they want! MORE
Are you an association/nonprofit community manager (or association exec with community management newly thrust upon you?). develop the skills to nurture (or troubleshoot) any online community. Here’s the program outline: WEEK 1: Planning for your community. MORE
Two weeks ago I shared a couple reflections that I had on a recent #4change chat about community building – the major output from that chat and the follow up blog post was the call I heard for a regular opportunity to talk about community building. Monthly Community Builder Chats. What: Community Building Across Platforms. Tags: community events 4change chats community buidling community management twitter chats MORE
The American Association for the Advancement of Science (AAAS) has launched the application process for the new Community Engagement Fellows Program, which will provide professional development for engagement experts in the scientific community. MORE
How do organizations track the impact of their online communities? How do they link the community to competitive advantage? Communities are organizational orchestras, and marketing is the conductor. Align community with member retention programs. MORE
I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management. MORE
Guest post by Ted McEnroe, The Community Roundtable. ———— A few months ago, I made a switch moving from the nonprofit sector to The Community Roundtable , a leading provider of community research and support for business, association and nonprofit communities. MORE
Community Related Topics Amy Sample Ward
JUNE 8, 2011
We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. And maybe the community wants to endorse a specific candidate, and your organization doesn’t.
SocialFish
JANUARY 25, 2017
I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). Aligning community management with workplace culture from WorkXO.
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Amy Sample Ward
JANUARY 20, 2011
I had a lot of fun yesterday giving a webinar for the Nonprofit Webinar series ; it was a whole hour discussing community engagement! DIY Community Engagement Metrics. Community Mapping. >> Step 1: Identify all the groups within your community.
VisionLink
FEBRUARY 11, 2013
2-1-1, the phone number used by millions to access information about community services, is celebrated nation-wide today, February 11th. Community Information Management: 2-1-1s are transforming from list-keepers to community and state-wide hubs of professionally managed information.
SocialFish
MARCH 12, 2014
…from the always awesome Community Roundtable. Do you have advanced community management tips to share? Community Management Fundamentals from The Community Roundtable. Featured Implementation Open Community And by the way, this deck is three years old.
SocialFish
MAY 23, 2013
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER.
Amy Sample Ward
FEBRUARY 1, 2011
There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust.
Connection Cafe
MAY 9, 2017
In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms.
Amy Sample Ward
JUNE 6, 2011
Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities.
Amy Sample Ward
MARCH 14, 2010
You can see the full collection, and how they were voted on by the community here: [link]. The Value-add of Crowdsourcing: For me, the two biggest reasons to include crowdsourcing in your strategic design of community building or contests are: Crowdsourcing invites diversity by encouraging anyone with an idea or interest to participate. The most important way to use social media in a crowdsourced process is to allow the community to use social media anyway they want!
SocialFish
FEBRUARY 28, 2017
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Research places your community in context. Understanding community is one thing.
VisionLink
APRIL 16, 2014
We believe that organizations should be compensated for the creation, organization, maintenance, and updates of community information data, especially in the nonprofit space. The more that community resource information is used, the more good that can result.
Amy Sample Ward
APRIL 5, 2011
Last month, at the 2011 Nonprofit Technology Conference , I had the opportunity to run the Community-Driven Social Impact game in a session workshop. One of the participants was Ericha Hager, the Regional Collaborative Coordinator for Community Media Access Partnership.
Amy Sample Ward
FEBRUARY 29, 2012
NetSquared’s February series exploring “Online Community Organizing” includes three different interviews; I’m really excited to participate! Q: What does “online” add to the community organizing? Q: What makes a community?
NetWits
NOVEMBER 9, 2010
They’re doing a virtual book tour exploring concepts from Open Community : a little book of big ideas for associations navigating the social web. In this post, Maddie and Lindy answer a few questions for the NetWits Think Tank community (Oh, and please ask more in the comments.
Amy Sample Ward
MARCH 27, 2012
When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend.
Connection Cafe
MAY 15, 2012
Establishing a Discussion Group - When your volunteers can post and reply to messages to events they have an interest in, it facilitates a type of community in which volunteers feel more connected with their peers and committed to the cause. Author: Guest Blogger.
Connection Cafe
DECEMBER 9, 2016
This is especially true for community foundations. This blog has tips you need to help you and your community foundation colleagues finish the year strong. So grab a glass of eggnog, a plate of holiday cookies, and enjoy our 5 Community Foundation Year-End Survival Tips!
SocialFish
OCTOBER 10, 2016
The American Association for the Advancement of Science (AAAS) has launched the application process for the new Community Engagement Fellows Program, which will provide professional development for engagement experts in the scientific community.
SocialFish
DECEMBER 17, 2014
But bear with me – watch this great (and short) TED Talk and tell me it’s not a great metaphor for how to get engagement from your online community. Featured Humanize Open Community I know, I know. This is not quite what you expected when you clicked on this post title.
SocialFish
FEBRUARY 5, 2014
I love this Community Management Playbook from Yammer. “Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced.
VolunteerMark
MARCH 26, 2015
Volunteering your time serves an important function in your community. Follow these guidelines and you will be well on your way to successfully bettering your community
SocialFish
FEBRUARY 14, 2019
Are you an association/nonprofit community manager (or association exec with community management newly thrust upon you?). develop the skills to nurture (or troubleshoot) any online community. Here’s the program outline: WEEK 1: Planning for your community.
SocialFish
FEBRUARY 22, 2012
Once upon a time I was an aspiring academic, doing field work in rural Greece and the US and publishing about communities that formed around ritual mourning and celebrations. I think this is why virtual communities resonated with me, in spite of my non-technical background.
VisionLink
MARCH 24, 2013
The connection to community building? Realize that the tenacity you see here is the same as what drives you--that person who can see a better community, who can see the power of connection, who can see the inefficient gaps between silos that we are working to bridge.
Amy Sample Ward
NOVEMBER 10, 2011
For about a year, I moderated a monthly online chat focused on community building, community management, on and offline engagement, and the technologies that support those connections. community Monthly Chats chats commbuild
Amy Sample Ward
AUGUST 19, 2010
Welcome to the new monthly chats focused on community building. As this is the very first one, I wanted to keep it open to focus on exploring what was most appropriate for this community in a few respects: Do we want to use a hashtag other than #4change? 4Change Community Builder Chat – August 2010. Tags: community events 4change chat community building community management Hi everyone!
SocialFish
OCTOBER 17, 2016
I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management.
SocialFish
OCTOBER 28, 2015
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. Let’s look at a few key parts of the community.
SocialFish
JUNE 18, 2015
The 2015 State of Community Management Report is out!! You know I look forward to this research every year and I’m excited to see communities definitely maturing this year. Strategy: Community-minded organizations must invest in people and systems, not just platforms.
Museum 2.0
OCTOBER 22, 2019
Written by Seema Rao I've written about Community Engagement often on my old blog, Brilliant Idea Studio. Last March, I wrote up some general notes about community engagement based on a mind-map I did at a #MuseumNext talk.
SocialFish
MARCH 6, 2017
How do organizations track the impact of their online communities? How do they link the community to competitive advantage? Communities are organizational orchestras, and marketing is the conductor. Align community with member retention programs.
SocialFish
OCTOBER 4, 2012
Her new book is out and I asked her to share some thoughts about community building, a topic dear to our hearts. BUY THE BOOK – FIERCE LOYALTY: UNLOCKING THE DNA OF WILDLY SUCCESSFUL COMMUNITIES. We dictate the operations of the community.
SocialFish
JUNE 21, 2015
This post originally appeared on the Higher Logic blog , where I’m posting an ongoing series related to Millennials and online community. And don’t forget that Higher Logic clients can have access to our Essentials of Online Community Management program at a special discount.
SocialFish
MARCH 24, 2014
And of course I was excited to get a chance to talk about my favorite subject, online community, with my friend Josh Paul , in the session we presented yesterday, Using Online Community to Increase Member Retention. Two of these three can be addressed/alleviated with online community.
SocialFish
JUNE 19, 2013
Open Community is now on Audible! Just answer any of these questions: How has the growth of online community changed the way you work today? Is community management part of your job? How has community management changed other business processes at your org (e.g.
Connection Cafe
JANUARY 22, 2016
So, how does your community foundation become the donor’s choice? Second, they may not know what organizations and nonprofits exist in the local community or the impactful effects they’re having. Donors need to know that you genuinely care about your community and its needs.
Amy Sample Ward
JUNE 16, 2011
The June Community Builder chat focused a lot on listening, engaging, and supporting communities with organic and emerging conversations and goals. I find that its critical to step back and help the community let itself emerge. I think that every community needs goals.
SocialFish
FEBRUARY 13, 2017
But where do community managers go when they’re getting ready to spend $10,000 or more per year for on-domain community software? Why isn’t there a Yelp specifically for community software? Let’s flex our community manager muscles to solve this problem.
VisionLink
MAY 8, 2012
This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia.
SocialFish
APRIL 29, 2015
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. ————— Are you thinking of hiring a community manager?
Amy Sample Ward
AUGUST 11, 2010
Two weeks ago I shared a couple reflections that I had on a recent #4change chat about community building – the major output from that chat and the follow up blog post was the call I heard for a regular opportunity to talk about community building. Monthly Community Builder Chats. What: Community Building Across Platforms. Tags: community events 4change chats community buidling community management twitter chats
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