I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). Aligning community management with workplace culture from WorkXO. MORE
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Research places your community in context. Understanding community is one thing. MORE
Welcome to the new monthly chats focused on community building. As this is the very first one, I wanted to keep it open to focus on exploring what was most appropriate for this community in a few respects: Do we want to use a hashtag other than #4change? 4Change Community Builder Chat – August 2010. Tags: community events 4change chat community building community management Hi everyone! MORE
Establishing a Discussion Group - When your volunteers can post and reply to messages to events they have an interest in, it facilitates a type of community in which volunteers feel more connected with their peers and committed to the cause. Author: Guest Blogger. MORE
We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. And maybe the community wants to endorse a specific candidate, and your organization doesn’t. MORE
A few highlights in the infographic below, but check out the full list with resource links here – [link] – which includes Open Community (remember that?) and of course the Essentials of Community Management course (still going super strong!). MORE
This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia. MORE
The June Community Builder chat focused a lot on listening, engaging, and supporting communities with organic and emerging conversations and goals. I find that its critical to step back and help the community let itself emerge. I think that every community needs goals. MORE
#CMAD 2014 Community Manager Awards | Community Manager Appreciation Day : Community Managers are amazing. That’s why this year, for Community Manager Appreciation Day, we’re going to start a new tradition. In a joint partnership with BTC Revolutions, HootSuite, Meshfire, Nimble and Sprout Social, we’re excited to announce the 2014 Community Manager Appreciation Day Awards MORE
But where do community managers go when they’re getting ready to spend $10,000 or more per year for on-domain community software? Why isn’t there a Yelp specifically for community software? Let’s flex our community manager muscles to solve this problem. MORE
Wouldn’t it be nice if we could all speak the same giving, measurement and outcomes language? And wouldn’t it be even better if we could work together to grow that common language? MORE
The connection to community building? Realize that the tenacity you see here is the same as what drives you--that person who can see a better community, who can see the power of connection, who can see the inefficient gaps between silos that we are working to bridge. MORE
There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust. MORE
Volunteering your time serves an important function in your community. Follow these guidelines and you will be well on your way to successfully bettering your community MORE
…from the always awesome Community Roundtable. Do you have advanced community management tips to share? Community Management Fundamentals from The Community Roundtable. Featured Implementation Open Community And by the way, this deck is three years old. MORE
While we went in expecting to learn about current themes, best practices, and challenges in the world of elderly care, we left with a strong inspiring sense of the collaboration taking place in this small yet passionate community. MORE
Introducing the Community Director : Recently, Ogilvy outlined the ways in which organizations are primed to accept the role of community director. The community director, as they see it, helps set strategies, expedites inquiries, and help incorporate the brand’s voice into other parts of the company MORE
They’re doing a virtual book tour exploring concepts from Open Community : a little book of big ideas for associations navigating the social web. In this post, Maddie and Lindy answer a few questions for the NetWits Think Tank community (Oh, and please ask more in the comments. MORE
Have you ever asked yourself “I love working in community, but what’s next?” or, “I know my community is important, but how can I convince my executives that more investment and resources would lead to even more ROI?”. MORE
In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms. MORE
The Community Roundtable’s seminal State of Community Management Report 2018 is out!! “Communities impact every facet of organizational life, from empowering individual contributors to generating strategic value. MORE
Last month, at the 2011 Nonprofit Technology Conference , I had the opportunity to run the Community-Driven Social Impact game in a session workshop. One of the participants was Ericha Hager, the Regional Collaborative Coordinator for Community Media Access Partnership. MORE
2-1-1, the phone number used by millions to access information about community services, is celebrated nation-wide today, February 11th. Community Information Management: 2-1-1s are transforming from list-keepers to community and state-wide hubs of professionally managed information. MORE
Some people want an outcome-oriented training (as opposed to a community co-created summer camp). This year, to address these issues, we're experimenting with hosting two camps instead of one: COMMUNITY PARTICIPATION BOOTCAMP , June 7-8, 2018. MORE
I had a lot of fun yesterday giving a webinar for the Nonprofit Webinar series ; it was a whole hour discussing community engagement! DIY Community Engagement Metrics. Community Mapping. >> Step 1: Identify all the groups within your community. MORE
When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend. MORE
Can you help us promote Community Manager Appreciation Day? Would you please share this with any other community managers (and friends of CM’s) that you know? Featured From the Trenches Open Community Potluck MORE
Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities. MORE
What if there was a way to create sustained engagement in communities and collaborative experiences that harnessed genuine motivation and strove for positive outcomes for participants? Purpose-Driven Communities. Tactical goals in the context of a community experience, yes. MORE
So, how does your community foundation become the donor’s choice? Second, they may not know what organizations and nonprofits exist in the local community or the impactful effects they’re having. Donors need to know that you genuinely care about your community and its needs. MORE
NetSquared’s February series exploring “Online Community Organizing” includes three different interviews; I’m really excited to participate! Q: What does “online” add to the community organizing? Q: What makes a community? MORE
This is especially true for community foundations. This blog has tips you need to help you and your community foundation colleagues finish the year strong. So grab a glass of eggnog, a plate of holiday cookies, and enjoy our 5 Community Foundation Year-End Survival Tips! MORE
What’s Next for Online Communities MORE
The conversation in this month’s chat focused on these questions: What are the best mechanisms for connecting online & offline communities? How much communication with your online community is too much? Topic: Community Building, of course! MORE
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER. MORE
Additionally, aggregated and non-identified data is collected to assist communities in assessing needs and allocating resources. Visionlink is proud to welcome another new customer, Indiana 2-1-1. These good folks have created a statewide solution that helps Hoosiers across Indiana find the local resources they need, 24 hours a day, 7 days a week. MORE
We believe that organizations should be compensated for the creation, organization, maintenance, and updates of community information data, especially in the nonprofit space. The more that community resource information is used, the more good that can result. MORE
You can see the full collection, and how they were voted on by the community here: [link]. The Value-add of Crowdsourcing: For me, the two biggest reasons to include crowdsourcing in your strategic design of community building or contests are: Crowdsourcing invites diversity by encouraging anyone with an idea or interest to participate. The most important way to use social media in a crowdsourced process is to allow the community to use social media anyway they want! MORE
The American Association for the Advancement of Science (AAAS) has launched the application process for the new Community Engagement Fellows Program, which will provide professional development for engagement experts in the scientific community. MORE
How do organizations track the impact of their online communities? How do they link the community to competitive advantage? Communities are organizational orchestras, and marketing is the conductor. Align community with member retention programs. MORE
I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management. MORE
Lori Warrens Senior Director of Community Solutions Last year, 11,000 hospital and clinic patients received prescriptions for food and heat, along with scripts for their medicines. MORE
Guest post by Ted McEnroe, The Community Roundtable. ———— A few months ago, I made a switch moving from the nonprofit sector to The Community Roundtable , a leading provider of community research and support for business, association and nonprofit communities. MORE
Community Related Topics SocialFish
JANUARY 25, 2017
I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). Aligning community management with workplace culture from WorkXO.
Amy Sample Ward
JUNE 8, 2011
We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. And maybe the community wants to endorse a specific candidate, and your organization doesn’t.
VisionLink
FEBRUARY 11, 2013
2-1-1, the phone number used by millions to access information about community services, is celebrated nation-wide today, February 11th. Community Information Management: 2-1-1s are transforming from list-keepers to community and state-wide hubs of professionally managed information.
Connection Cafe
MAY 9, 2017
In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms.
VisionLink
APRIL 16, 2014
We believe that organizations should be compensated for the creation, organization, maintenance, and updates of community information data, especially in the nonprofit space. The more that community resource information is used, the more good that can result.
SocialFish
FEBRUARY 28, 2017
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Research places your community in context. Understanding community is one thing.
SocialFish
OCTOBER 10, 2016
The American Association for the Advancement of Science (AAAS) has launched the application process for the new Community Engagement Fellows Program, which will provide professional development for engagement experts in the scientific community.
NetWits
NOVEMBER 9, 2010
They’re doing a virtual book tour exploring concepts from Open Community : a little book of big ideas for associations navigating the social web. In this post, Maddie and Lindy answer a few questions for the NetWits Think Tank community (Oh, and please ask more in the comments.
SocialFish
OCTOBER 17, 2016
I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management.
VisionLink
AUGUST 8, 2017
Additionally, aggregated and non-identified data is collected to assist communities in assessing needs and allocating resources. Visionlink is proud to welcome another new customer, Indiana 2-1-1. These good folks have created a statewide solution that helps Hoosiers across Indiana find the local resources they need, 24 hours a day, 7 days a week.
Connection Cafe
JANUARY 22, 2016
So, how does your community foundation become the donor’s choice? Second, they may not know what organizations and nonprofits exist in the local community or the impactful effects they’re having. Donors need to know that you genuinely care about your community and its needs.
SocialFish
MAY 30, 2018
The Community Roundtable’s seminal State of Community Management Report 2018 is out!! “Communities impact every facet of organizational life, from empowering individual contributors to generating strategic value.
Amy Sample Ward
APRIL 5, 2011
Last month, at the 2011 Nonprofit Technology Conference , I had the opportunity to run the Community-Driven Social Impact game in a session workshop. One of the participants was Ericha Hager, the Regional Collaborative Coordinator for Community Media Access Partnership.
SocialFish
MARCH 6, 2017
How do organizations track the impact of their online communities? How do they link the community to competitive advantage? Communities are organizational orchestras, and marketing is the conductor. Align community with member retention programs.
VisionLink
MAY 8, 2012
This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia.
SocialFish
FEBRUARY 13, 2017
But where do community managers go when they’re getting ready to spend $10,000 or more per year for on-domain community software? Why isn’t there a Yelp specifically for community software? Let’s flex our community manager muscles to solve this problem.
VolunteerMark
MARCH 26, 2015
Volunteering your time serves an important function in your community. Follow these guidelines and you will be well on your way to successfully bettering your community
Amy Sample Ward
JUNE 6, 2011
Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities.
SocialFish
MAY 23, 2013
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER.
SocialFish
FEBRUARY 22, 2018
Have you ever asked yourself “I love working in community, but what’s next?” or, “I know my community is important, but how can I convince my executives that more investment and resources would lead to even more ROI?”.
VisionLink
JULY 20, 2012
While we went in expecting to learn about current themes, best practices, and challenges in the world of elderly care, we left with a strong inspiring sense of the collaboration taking place in this small yet passionate community.
Amy Sample Ward
MARCH 27, 2012
When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend.
Amy Sample Ward
FEBRUARY 1, 2011
There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust.
Connection Cafe
MAY 15, 2012
Establishing a Discussion Group - When your volunteers can post and reply to messages to events they have an interest in, it facilitates a type of community in which volunteers feel more connected with their peers and committed to the cause. Author: Guest Blogger.
VisionLink
MARCH 7, 2014
Lori Warrens Senior Director of Community Solutions Last year, 11,000 hospital and clinic patients received prescriptions for food and heat, along with scripts for their medicines.
Amy Sample Ward
MARCH 14, 2010
You can see the full collection, and how they were voted on by the community here: [link]. The Value-add of Crowdsourcing: For me, the two biggest reasons to include crowdsourcing in your strategic design of community building or contests are: Crowdsourcing invites diversity by encouraging anyone with an idea or interest to participate. The most important way to use social media in a crowdsourced process is to allow the community to use social media anyway they want!
SocialFish
SEPTEMBER 5, 2017
A few highlights in the infographic below, but check out the full list with resource links here – [link] – which includes Open Community (remember that?) and of course the Essentials of Community Management course (still going super strong!).
Museum 2.0
JANUARY 25, 2018
Some people want an outcome-oriented training (as opposed to a community co-created summer camp). This year, to address these issues, we're experimenting with hosting two camps instead of one: COMMUNITY PARTICIPATION BOOTCAMP , June 7-8, 2018.
Amy Sample Ward
JUNE 16, 2011
The June Community Builder chat focused a lot on listening, engaging, and supporting communities with organic and emerging conversations and goals. I find that its critical to step back and help the community let itself emerge. I think that every community needs goals.
SocialFish
JANUARY 10, 2017
Can you help us promote Community Manager Appreciation Day? Would you please share this with any other community managers (and friends of CM’s) that you know? Featured From the Trenches Open Community Potluck
SocialFish
MARCH 12, 2014
…from the always awesome Community Roundtable. Do you have advanced community management tips to share? Community Management Fundamentals from The Community Roundtable. Featured Implementation Open Community And by the way, this deck is three years old.
AFP Blog
APRIL 9, 2013
Introducing the Community Director : Recently, Ogilvy outlined the ways in which organizations are primed to accept the role of community director. The community director, as they see it, helps set strategies, expedites inquiries, and help incorporate the brand’s voice into other parts of the company
SocialFish
MAY 25, 2016
What if there was a way to create sustained engagement in communities and collaborative experiences that harnessed genuine motivation and strove for positive outcomes for participants? Purpose-Driven Communities. Tactical goals in the context of a community experience, yes.
Connection Cafe
FEBRUARY 4, 2016
Wouldn’t it be nice if we could all speak the same giving, measurement and outcomes language? And wouldn’t it be even better if we could work together to grow that common language?
SocialFish
FEBRUARY 16, 2015
Guest post by Ted McEnroe, The Community Roundtable. ———— A few months ago, I made a switch moving from the nonprofit sector to The Community Roundtable , a leading provider of community research and support for business, association and nonprofit communities.
Amy Sample Ward
FEBRUARY 29, 2012
NetSquared’s February series exploring “Online Community Organizing” includes three different interviews; I’m really excited to participate! Q: What does “online” add to the community organizing? Q: What makes a community?
Amy Sample Ward
JANUARY 21, 2011
The conversation in this month’s chat focused on these questions: What are the best mechanisms for connecting online & offline communities? How much communication with your online community is too much? Topic: Community Building, of course!
Amy Sample Ward
AUGUST 19, 2010
Welcome to the new monthly chats focused on community building. As this is the very first one, I wanted to keep it open to focus on exploring what was most appropriate for this community in a few respects: Do we want to use a hashtag other than #4change? 4Change Community Builder Chat – August 2010. Tags: community events 4change chat community building community management Hi everyone!
AFP Blog
JANUARY 9, 2014
#CMAD 2014 Community Manager Awards | Community Manager Appreciation Day : Community Managers are amazing. That’s why this year, for Community Manager Appreciation Day, we’re going to start a new tradition. In a joint partnership with BTC Revolutions, HootSuite, Meshfire, Nimble and Sprout Social, we’re excited to announce the 2014 Community Manager Appreciation Day Awards
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