I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). Aligning community management with workplace culture from WorkXO. MORE
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Research places your community in context. Understanding community is one thing. MORE
Based in Birmingham, Alabama, Sarah advises her international clients on how to build a thriving, successful community, how to increase social media effectiveness, and how to develop a remarkable online and offline business presence. So there you are: five ROI’s of a Fiercely Loyal Community. MORE
I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management. MORE
Came across two slides decks on the same day that I thought were unexpectedly about the same thing – loyalty and community. Secrets of Great Communities And Community Managers from Leader Networks. Featured Open Community MORE
We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. And maybe the community wants to endorse a specific candidate, and your organization doesn’t. MORE
A cause-centered community is a group of people who share a common passion for a cause. It is great for helping to build relationships between people in a community and if used in a fundraising context, it can activate additional resources for a cause. MORE
No one is disputing the importance of individual donors, but lumping all communities and organizations together and assuming they operate the same way is risky. Here are few observations I’ve noticed: “Nonprofit” is often a new concept for many communities. MORE
This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia. MORE
The 2015 State of Community Management Report is out!! You know I look forward to this research every year and I’m excited to see communities definitely maturing this year. Strategy: Community-minded organizations must invest in people and systems, not just platforms. MORE
But where do community managers go when they’re getting ready to spend $10,000 or more per year for on-domain community software? Why isn’t there a Yelp specifically for community software? Let’s flex our community manager muscles to solve this problem. MORE
Wouldn’t it be nice if we could all speak the same giving, measurement and outcomes language? And wouldn’t it be even better if we could work together to grow that common language? MORE
There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust. MORE
Once upon a time I was an aspiring academic, doing field work in rural Greece and the US and publishing about communities that formed around ritual mourning and celebrations. I think this is why virtual communities resonated with me, in spite of my non-technical background. MORE
This post originally appeared on the Higher Logic blog , where I’m posting an ongoing series related to Millennials and online community. And don’t forget that Higher Logic clients can have access to our Essentials of Online Community Management program at a special discount. MORE
Next Monday, January 26 is Community Manager Appreciation Day! Community is what we all do, and we’re passionate about it. Definitely check out what’s going on for CMAD this year, including 24 hours of Google+ hangouts and Community Manager Appreciation Awards, on the official website. MORE
Powering the Nonprofit Community through Customer Support Guest Post. by Dorie Wallace Vice President, Customer Support, Blackbaud. Millions of nonprofits around the globe do incredible work each day to make the world a better place for all of us. MORE
This post originally appeared on Online Community Results. We partner with OCR on many online community strategy and implementation projects – contact us if you need help with yours. Open spaces have the power to attract users and draw them deeper into the community. MORE
The Internet is a volunteer-rich environment on a global scale, and nowhere is this more evident than in its online communities. These online communities are mostly started by one or two highly motivated individuals and operate on the principle of exchange. If you manage an online community, here are some tips on thinking about your community members as your volunteers. community Community nptech nten Volunteers Susan Ellis. President. Engergize, Inc. MORE
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. 1) Managing a community takes more time than you think. MORE
From the Community Roundtable comes the awesomest comprehensive report on communities. Those objective markers – developed in conjunction with members of TheCR Network – enable community teams to validate their approach and develop roadmaps. MORE
But bear with me – watch this great (and short) TED Talk and tell me it’s not a great metaphor for how to get engagement from your online community. Featured Humanize Open Community I know, I know. This is not quite what you expected when you clicked on this post title. MORE
In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms. MORE
——— My favorite Associations Now author, Ernie Smith, wrote a great article about building community around your most engaged users. Kudos to the Boston Globe for recognizing that creating a community for its most engaged readers is a great tactic. MORE
So money isn’t the issue; it’s the value that associations place on the discipline of community management…which, at present, stands at about…not much. Or, to take it a step further, what about an association for association community managers? Featured From the Trenches Open Communit MORE
Can you help us promote Community Manager Appreciation Day? Would you please share this with any other community managers (and friends of CM’s) that you know? Featured From the Trenches Open Community Potluck MORE
When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend. MORE
What if there was a way to create sustained engagement in communities and collaborative experiences that harnessed genuine motivation and strove for positive outcomes for participants? Purpose-Driven Communities. Tactical goals in the context of a community experience, yes. MORE
Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities. MORE
So, how does your community foundation become the donor’s choice? Second, they may not know what organizations and nonprofits exist in the local community or the impactful effects they’re having. Donors need to know that you genuinely care about your community and its needs. MORE
The Community Roundtable’s Community Careers and Compensation Report 2015 is out! Treating strategy as a thing handed down to your managers makes them less effective – and cripples your community management. Key finding #3: Community pros are “movers and shakers.”. MORE
This post originally appeared on the Online Community Results blog. ———– Recently, Ernie Smith wrote a good piece about starting online communities in Associations Now. 2 – BUILD A COMMUNITY FROM AN EXISTING BOND. What community managers? MORE
This is especially true for community foundations. This blog has tips you need to help you and your community foundation colleagues finish the year strong. So grab a glass of eggnog, a plate of holiday cookies, and enjoy our 5 Community Foundation Year-End Survival Tips! MORE
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER. MORE
And of course I was excited to get a chance to talk about my favorite subject, online community, with my friend Josh Paul , in the session we presented yesterday, Using Online Community to Increase Member Retention. Two of these three can be addressed/alleviated with online community. MORE
You may be a grantmaker sitting in a community foundation, convening local change-makers to address issues like ending hunger, addressing inequality, or creating economic opportunities. “We can end hunger around the world by 2030.”. Let that sink in for a moment. MORE
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. Let’s look at a few key parts of the community. MORE
Note from Beth: Mitch Arnowitz and I recently participated in an online discussion at Venture Philanthropy Partners/Leap of Reason about creating a community of practice for continuous improvement and high performance in the nonprofit sector. Communities, trust and The Tipping Point. MORE
How do organizations track the impact of their online communities? How do they link the community to competitive advantage? Communities are organizational orchestras, and marketing is the conductor. Align community with member retention programs. MORE
This post originally appeared on the Higher Logic blog , where I’m posting an ongoing series related to Millennials and online community. And don’t forget that Higher Logic clients can have access to our Essentials of Online Community Management program at a special discount. MORE
I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management. MORE
Are you an association/nonprofit community manager (or association exec with community management newly thrust upon you?). develop the skills to nurture (or troubleshoot) any online community. Here’s the program outline: WEEK 1: Planning for your community. MORE
Guest post by Ted McEnroe, The Community Roundtable. ———— A few months ago, I made a switch moving from the nonprofit sector to The Community Roundtable , a leading provider of community research and support for business, association and nonprofit communities. MORE
Community Related Topics SocialFish
MARCH 6, 2017
How do organizations track the impact of their online communities? How do they link the community to competitive advantage? Communities are organizational orchestras, and marketing is the conductor. Align community with member retention programs.
SocialFish
JANUARY 25, 2017
I was privileged to teach a module about Aligning Community Management and Workplace Culture to the new class of Community Engagement Fellows at the American Association for the Advancement of Science (AAAS). Aligning community management with workplace culture from WorkXO.
Connection Cafe
DECEMBER 9, 2016
This is especially true for community foundations. This blog has tips you need to help you and your community foundation colleagues finish the year strong. So grab a glass of eggnog, a plate of holiday cookies, and enjoy our 5 Community Foundation Year-End Survival Tips!
Connection Cafe
JANUARY 22, 2016
So, how does your community foundation become the donor’s choice? Second, they may not know what organizations and nonprofits exist in the local community or the impactful effects they’re having. Donors need to know that you genuinely care about your community and its needs.
Connection Cafe
MAY 9, 2017
In order to keep up with the next generation of tech-savvy donors and engage with them on shared causes, community foundations must consider how technology can be harnessed to meet Millennials on their terms.
SocialFish
OCTOBER 17, 2016
I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management.
SocialFish
MAY 25, 2016
What if there was a way to create sustained engagement in communities and collaborative experiences that harnessed genuine motivation and strove for positive outcomes for participants? Purpose-Driven Communities. Tactical goals in the context of a community experience, yes.
Amy Sample Ward
JUNE 8, 2011
We focused on principles for community building and community organizing, as well as examples of both short-term and long-term engagement. Principles of Community Organizing. And maybe the community wants to endorse a specific candidate, and your organization doesn’t.
SocialFish
APRIL 30, 2014
From the Community Roundtable comes the awesomest comprehensive report on communities. Those objective markers – developed in conjunction with members of TheCR Network – enable community teams to validate their approach and develop roadmaps.
Amy Sample Ward
FEBRUARY 1, 2011
There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos. In Defense of Community Managers. Community Managers provide key facilitation that empowers participation and engenders trust.
SocialFish
JUNE 18, 2015
The 2015 State of Community Management Report is out!! You know I look forward to this research every year and I’m excited to see communities definitely maturing this year. Strategy: Community-minded organizations must invest in people and systems, not just platforms.
Connection Cafe
FEBRUARY 4, 2016
Wouldn’t it be nice if we could all speak the same giving, measurement and outcomes language? And wouldn’t it be even better if we could work together to grow that common language?
SocialFish
FEBRUARY 8, 2017
——— My favorite Associations Now author, Ernie Smith, wrote a great article about building community around your most engaged users. Kudos to the Boston Globe for recognizing that creating a community for its most engaged readers is a great tactic.
SocialFish
FEBRUARY 16, 2015
Guest post by Ted McEnroe, The Community Roundtable. ———— A few months ago, I made a switch moving from the nonprofit sector to The Community Roundtable , a leading provider of community research and support for business, association and nonprofit communities.
SocialFish
JUNE 21, 2015
This post originally appeared on the Higher Logic blog , where I’m posting an ongoing series related to Millennials and online community. And don’t forget that Higher Logic clients can have access to our Essentials of Online Community Management program at a special discount.
SocialFish
FEBRUARY 22, 2012
Once upon a time I was an aspiring academic, doing field work in rural Greece and the US and publishing about communities that formed around ritual mourning and celebrations. I think this is why virtual communities resonated with me, in spite of my non-technical background.
SocialFish
NOVEMBER 30, 2015
So money isn’t the issue; it’s the value that associations place on the discipline of community management…which, at present, stands at about…not much. Or, to take it a step further, what about an association for association community managers? Featured From the Trenches Open Communit
Beth's Blog: How Nonprofits Can Use Social Media
MAY 12, 2017
A cause-centered community is a group of people who share a common passion for a cause. It is great for helping to build relationships between people in a community and if used in a fundraising context, it can activate additional resources for a cause.
SocialFish
APRIL 9, 2014
I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management.
SocialFish
JANUARY 4, 2016
This post originally appeared on the Higher Logic blog , where I’m posting an ongoing series related to Millennials and online community. And don’t forget that Higher Logic clients can have access to our Essentials of Online Community Management program at a special discount.
SocialFish
FEBRUARY 28, 2017
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Research places your community in context. Understanding community is one thing.
SocialFish
OCTOBER 28, 2015
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. Let’s look at a few key parts of the community.
SocialFish
SEPTEMBER 2, 2015
This post originally appeared on Online Community Results. We partner with OCR on many online community strategy and implementation projects – contact us if you need help with yours. Open spaces have the power to attract users and draw them deeper into the community.
SocialFish
JULY 24, 2015
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. 1) Managing a community takes more time than you think.
SocialFish
JANUARY 6, 2016
The Community Roundtable’s Community Careers and Compensation Report 2015 is out! Treating strategy as a thing handed down to your managers makes them less effective – and cripples your community management. Key finding #3: Community pros are “movers and shakers.”.
Beth's Blog: How Nonprofits Can Use Social Media
JUNE 6, 2016
Powering the Nonprofit Community through Customer Support Guest Post. by Dorie Wallace Vice President, Customer Support, Blackbaud. Millions of nonprofits around the globe do incredible work each day to make the world a better place for all of us.
Amy Sample Ward
JUNE 6, 2011
Technology and Community: Strategic Options for Movement Building. How many people hear that word and think it is just as generic as the word community? To that end, siloed brands are replaced by unifying goals that rally more than select individuals but entire communities.
Connection Cafe
MAY 15, 2017
You may be a grantmaker sitting in a community foundation, convening local change-makers to address issues like ending hunger, addressing inequality, or creating economic opportunities. “We can end hunger around the world by 2030.”. Let that sink in for a moment.
Amy Sample Ward
MARCH 27, 2012
When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend.
SocialFish
MAY 23, 2013
Here’s the best job description we’ve come across so far, courtesy of our friend Ben Martin at Online Community Results. We’re doing lots of cool work with Ben, who’s our go-to for outsourced community management. JOB DESCRIPTION: ONLINE COMMUNITY MANAGER.
SocialFish
JUNE 1, 2016
This post originally appeared on the Online Community Results blog. ———– Recently, Ernie Smith wrote a good piece about starting online communities in Associations Now. 2 – BUILD A COMMUNITY FROM AN EXISTING BOND. What community managers?
SocialFish
JUNE 11, 2014
Came across two slides decks on the same day that I thought were unexpectedly about the same thing – loyalty and community. Secrets of Great Communities And Community Managers from Leader Networks. Featured Open Community
SocialFish
DECEMBER 14, 2012
Are you an association/nonprofit community manager (or association exec with community management newly thrust upon you?). develop the skills to nurture (or troubleshoot) any online community. Here’s the program outline: WEEK 1: Planning for your community.
Connection Cafe
AUGUST 4, 2016
No one is disputing the importance of individual donors, but lumping all communities and organizations together and assuming they operate the same way is risky. Here are few observations I’ve noticed: “Nonprofit” is often a new concept for many communities.
SocialFish
MARCH 24, 2014
And of course I was excited to get a chance to talk about my favorite subject, online community, with my friend Josh Paul , in the session we presented yesterday, Using Online Community to Increase Member Retention. Two of these three can be addressed/alleviated with online community.
SocialFish
JANUARY 21, 2015
Next Monday, January 26 is Community Manager Appreciation Day! Community is what we all do, and we’re passionate about it. Definitely check out what’s going on for CMAD this year, including 24 hours of Google+ hangouts and Community Manager Appreciation Awards, on the official website.
VisionLink
MAY 8, 2012
This is the 20th annual conference, and befitting the theme, Mountains to Sea , VisionLink is proud to release its 50 State VOAD Community project. Pleased to report that Ray, Rene, Joanne, and I are attending the annual conference of the National Voluntary Organizations Active in Disaster (NVOAD) here in Norfolk, Virginia.
NTEN
MARCH 5, 2014
The Internet is a volunteer-rich environment on a global scale, and nowhere is this more evident than in its online communities. These online communities are mostly started by one or two highly motivated individuals and operate on the principle of exchange. If you manage an online community, here are some tips on thinking about your community members as your volunteers. community Community nptech nten Volunteers Susan Ellis. President. Engergize, Inc.
SocialFish
APRIL 30, 2012
Based in Birmingham, Alabama, Sarah advises her international clients on how to build a thriving, successful community, how to increase social media effectiveness, and how to develop a remarkable online and offline business presence. So there you are: five ROI’s of a Fiercely Loyal Community.
SocialFish
DECEMBER 17, 2014
But bear with me – watch this great (and short) TED Talk and tell me it’s not a great metaphor for how to get engagement from your online community. Featured Humanize Open Community I know, I know. This is not quite what you expected when you clicked on this post title.
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