From Outputs to Outcomes: Measuring the True Value of Volunteering

Connection Cafe

As nonprofit leaders, we often struggle to measure and report on what matters most: outcomes – how the project impacted our work and constituents and exactly how much of a difference it made. How does the impact measurement framework work? Impact measurement can be daunting.

The sgENGAGE Podcast Episode 156: Getting Started with Outcomes Measurement for Foundations

Connection Cafe

Many foundations would like to have a more defined measurement process around their grantmaking but aren’t sure where to start. Webinar: “Measuring for Success: The Good, The Helpful and the Impactful” Blackbaud Foundation Solutions Resource Hub.

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Demystifying Outcomes Measurement: A Glossary for Funders 

Connection Cafe

Over the past several years, I’ve met with countless people at a wide variety of organizations to connect on outcomes measurement , and I tend to hear similar questions and qualms about this still-new area. “ How do we get started? ” “ Is there a difference between measurement and evaluation? ” “ Is there a right way to define an outcome? There is a groundswell of interest in outcomes measurement and a desire to get it right across the sector. Measurement vs. Evaluation.

Book Review: Measuring the Networked Nonprofit

Amy Sample Ward

I recently got my copy of Measuring the Networked Nonprofit by Beth Kanter and Katie Delahaye Paine. In the foreward, Beth and Katie say that “measurement is the secret sauce; we provide the recipe.” One that really speaks to me is the point that “measurement helps nonprofits understand and improve their social networks.” bookreview resources beth kanter book review measurement netnon

Review 181

Community Impact: Using Patient Data to Measure Program Success

Connection Cafe

Healthcare Nonprofit Marketing Outcomes + Impact community benefit community impact Outcomes MeasurementAs I am sure we all have heard over the past few years (or maybe much longer), we need to demonstrate the results of our programs and tell our organization’s impact story in order to update our board, grow our donor base and develop new programs.

Journeying Toward Outcomes and Measuring Results

Connection Cafe

From there I dug in to learn as much as I could about outcomes measurement and results from consultants, think tanks and other leaders in the field. What did I learn about outcomes and measuring results in those early days? As a funder, I need to first collaborate with experts in my focus areas to determine the right types of changes that should occur and we need to determine how these changes should be measured.

It's proven: non-profits thrive when they measure volunteer impact

VolunteerMark

Check out this newly released research report that proves it''s critical for us to measure volunteer impact - it also proves that measurement of volunteer impact is vital for increasing donations & ensuring that your programs are effective

Measuring Matters

NetWits

There is a continuous discussion going on in the nonprofit space that’s centered on measurement. We all know that measurement and determining return on investment (ROI) is important so we’re thinking about how to determine what success looks like in the social media world. Over the years nonprofits have figure out how to measure a lot of things.

What do you measure?

SocialFish

My association Board chair and I were chatting not long ago, talking about the mission and big-picture objectives of our association, and I mentioned, literally without giving it a second thought, that we were incapable of measuring progress on some of the things we had set for ourselves. Maybe I was thinking about Shelly Alcorn’s recent post, Is Your Mission Bigger Than What You Can Measure? If you can measure it, she seems to say, you’re not aiming high enough.

The sgENGAGE Podcast Episode 129: Measuring Impact on the SDGs

Connection Cafe

member states to end extreme poverty, fight inequality and injustice, and protect our planet, provide a common roadmap for organizations to measure impact. In this episode, you’ll hear from Tiffany Washington, Impact and Integration Lead at DTE Energy, and Alexis Fish, Senior Business Analyst at Blackbaud who helps advise customers on impact measurement. The U.N. Sustainable Development Goals (SDGs), the set of 17 global goals adopted by 193 U.N.

Embracing the Point of Impact Together: Outcomes Measurement Tips for Funders and Nonprofits

Connection Cafe

One of the most exciting parts of 2017 for me so far has been to see how many nonprofit organizations and foundations are becoming more and more passionate about outcomes measurement. Each organization is on what we like to call an outcomes journey , where results-focused givers are moving from basic outcomes measurement to a strategic and integrated approach. Outcomes Measurement Tips for Funders. Outcomes Measurement Tips for Nonprofits.

It's proven: non-profits thrive when they measure volunteer impact

VolunteerMark

Check out this newly released research report that proves it''s critical for us to measure volunteer impact - it also proves that measurement of volunteer impact is vital for increasing donations & ensuring that your programs are effective

3 Reasons You’re About to Love Outcomes Measurement

Connection Cafe

It means investing with purpose to achieve specific, measurable outcomes and impact. In the impact investing model, when we give to a cause, we should see specific and measureable return in the form of social change. And I’m proud to say that over the past eight years, I have helped giving organizations shift millions of dollars to impactful, measurable giving and empowered them to tell their organization’s results story. Who’s excited about simplifying outcomes measurement?

Measuring the Networked Nonprofit

Beth's Blog: How Nonprofits Can Use Social Media

If you work in social media or PR for that matter, and you are concerned about measurement, then KD Paine is already high on your list of must go to sources. I’ve been following her work for at least five years and had the honor of facilitating a SXSW Panel called “ Social Media, Nonprofit, and ROI Poetry Slam &# where she was a participant. Not only did she wear a Tiara, but she shared her measurement insights in rhyme. Books Measurement

What do you measure?

SocialFish

My association Board chair and I were chatting not long ago, talking about the mission and big-picture objectives of our association, and I mentioned, literally without giving it a second thought, that we were incapable of measuring progress on some of the things we had set for ourselves. Maybe I was thinking about Shelly Alcorn’s recent post, Is Your Mission Bigger Than What You Can Measure? If you can measure it, she seems to say, you’re not aiming high enough.

5 Steps To Simple Nonprofit Performance Measurement

TechImpact

Big data and robust analytic measuring tools have enabled this revolution to go from a pipe dream to reality in only a few short years. Everyone wants to compare the success of their organization to a measurable analytic. Analytics are by far the easiest and best way to measure the effectiveness of a technology implementation, fundraising campaign, or content marketing plan. Start measuring, and reporting. Keep measuring.

Technological Protection Measures and the Blind

Beneblog: Technology Meets Society

Why Circumvention for the Purposes of Access is Crucial A Bookshare Briefing Paper Prepared for the Diplomatic Conference for Visually Impaired Persons The distributors of digital content often use technological protection measures (TPMs) to discourage the making of unauthorized copies.

How to Define, Measure and Communicate Your Impact

NonProfit Hub

It’s hard to ramp up the good work you do if you don’t know how to concretely define, measure and communicate your impact to supporters. When we keep in mind the true meaning of the impact, in all its forms, it helps us discover what’s important when measuring it. Measuring impact. How can you objectively measure a growth in self-esteem or an increase in overall well-being? Specific, Measurable, Achievable, Relevant and Time-Bound.). goals, measure them!

How To Make Measurement Fun!

Beth's Blog: How Nonprofits Can Use Social Media

Last week I wrote about nonprofit “ measurement malaise &# that keeps some nonprofits putting a measurement strategy for their integrated communications campaigns into practice. In the comments, I asked how can we make measurement fun ? We measure EVERYTHING, all the time. Most people view measurement as punishment, not something fun or valued. Some ways to make measurement sexy include focusing on the results by celebrating them. Measurement

Measuring Conservation Effectiveness

Beneblog: Technology Meets Society

Measuring outcomes is difficult, measuring activities is easy. But, if we only measure activities, we could find ourselves being "successful" while the species we're trying to protect goes extinct or the biome we're trying to protect loses viability and diversity. At a two-day event at the Gordon and Betty Moore Foundation on changing an entire movement. The people attending all believe that we have to focus much more on conservation outcomes: are there more tigers?

How to Measure Your Prospect Management System

Connection Cafe

Once you have consistent and relevant prospect data at your disposal, what should you measure? Fundraising Success & Performance Identifying Prospects metrics Prospect Managment

System 175

Social Media with M+R: How to Measure the Metrics that Matter

EveryAction

Through her work with clients like the Wildlife Conservation Society and her love of (math) problem solving, Amy has picked up a lot of wisdom + I wanted to better understand her process for approaching a social media campaign and measuring its efficacy. It's not enough to measure "likes" for every post and assume the ones with more had the most impact. Measuring beyond "likes".

Measuring Social Media Outcomes Is Easier than Measuring Hurricane Strength

Beth's Blog: How Nonprofits Can Use Social Media

While my family and their home dodged a bullet, like millions in NYC, other locations had catastrophic flooding and there was a loss of lives. We learned that it predicting the path of hurricanes is a more precise science than the measuring their destructive force. I was lucky enough to snag an interview with Jessica Kirkwood from HandsOn Network who oversees social media strategy about how the strategy and measurement component for this campaign. Measurement

How to Promote and Measure Hashtag Campaigns

SocialFish

Learn how hashtags can be used to engage your social audience and how you can measure their performance in cross-channel campaigns. Download this guide from Simply Measured to learn things like: What hashtags are and why you should be using them. Free resource alert! A single hashtag can connect your brand messaging across each of the major social networks.

Measuring World Hunger Day

Beth Kanter

Note from Beth: My take away from this guest post is the advice that my co-author, KD Paine, has been saying for years. ”Don’t measure the world, if you don’t have the time and resources to do so.” ” It is a key theme in our book, “ Measuring the Networked Nonprofit.” Measuring World Hunger Day – a guest post by Geoff Livingston. To measure the effect of slacktivism, we could look at public tweets, shares, etc.

Can You Measure Love?

Beth Kanter

Later today, I’ll be doing a webinar hosted by Hubspot called “ I love Measurement.” That got me thinking about measurement and how you measure difficult stuff. During this week’s Measuring Networked Nonprofit events in Seattle that included fantastic conversations about measurement, data, and impact, I’ve been reflecting on the “too hard to measure.” Tom Gilb , an engineer and measurement guru.

How are you doing? Measure outcomes, not activity, to find out

VolunteerMark

They want to know outcomes, so that’s what we have to measure. Your supporters are much more interested in what you accomplish than how you accomplish it. Watch out for these common mistakes

Measuring the Impact of Your Nonprofit Program

Beth Kanter

A few months ago, I facilitated a mini-innovation lab on measuring impact for grantees of the Google Nonprofit program at the Impact Hub. The workshop used design-thinking based on Luma methodology to help participants develop a communications strategy for measuring impact. The process took participants through an assessment of the problems facing them, collective brainstorming, and prototyping. Create a roadmap for measuring your financial + social impact.

KPIs, Metrics, and Benchmarks – Oh My!…How to Measure Your Year-end Campaigns

Connection Cafe

Tis the time of year when end-of-year campaigns are in full swing and metrics, measurement, and benchmarks are top of mind. There are A LOT of ways to measure a campaign's success, let's look at a few. Campaigns Metrics & Measurement Planning end of year fundraising

Resources for Measuring What Matters

Beth Kanter

I’ve been curating resources on nonprofit measurement over on Scoop.It, with eye towards collecting useful material related to social media and social impact measurement. The presentation was prepared for the Miami Philanthropy Conference and addresses a familiar issue: Many nonprofits feel that demonstrating impact through performance measurement is a top priority for their programs and communications efforts including social media. Measurement

Is Measuring Your Facebook Edgerank Useful?

Beth's Blog: How Nonprofits Can Use Social Media

What is it and what it means to use it as a measurement for improving Facebook engagement on your Facebook Page? This post summarizes some of the key points and resources shared. Edgerank is algorithm that measures content on Facebook – and since it is a mathematical equation – definitions can get geeky and complex. Measuring Your Edgerank Score. Remember, measurement isn’t counting – you have to get just take numbers out of context.

Why Measuring Should Come First

John Haydon

Many nonprofit social media folks, including me, have stressed putting measurement at the end of a campaign plan. But measuring only after a campaign is a mistake – if you want to understand your people. Note that measuring also occurs during a campaign to make sure you’re on track, and also at the end to celebrate success (or not as the case may be). Strategy measuring social media monitoring social media POST method

Recipe for (Measuring) Success

Connection Cafe

Recipe for (Measuring) Success. Author: Noel Beebe. Event season is in full swing which means three things to me… reports, reports, reports. If you’ve got an event (or many events) taking place this fall, and are using an online fundraising tool like TeamRaiser, you are probably up to your elbows in reports as well.

Return on Mission: A Framework to Measure Success at Philanthropic Organizations

Connection Cafe

If we continue trying to measure social change by financial criteria alone, we’ll never have full view of the inputs and processes necessary to create lasting impact. However, we shouldn’t rely on for-profit output measures to paint a complete picture of nonprofit success. To better understand the shortcomings of for-profit metrics as a true measure of nonprofit success , let’s take a look at how return on investment (ROI) is calculated.

Measuring Impact: The First Step

Beth Kanter

But it wasn’t until Active Voice brought on a full time evaluator that were we able to identify and actually measure the kind of shifts we think films can contribute to. This is now the core work of Active Voice, designing outcome-oriented strategies and implementing story-fueled, measurable campaigns. In other words, when it comes to measuring the impact of arts and culture, we may be surprised by how much funders, creatives, advocates, and communities have in common.

How Can My Nonprofit Get Started with Measurable Advocacy?

Connection Cafe

How can advocacy make a measurable difference for your organization? And since advocacy often involves coalitions, it can be difficult to measure who owns the success—or quite possibly the failure—of initiatives. Others equate it to the number of messages sent to decision makers, or by looking at whether a policy measure either passes or fails by vote in committee or on the floor of a legislative body.

Measuring the Return on Relationships

Beth's Blog: How Nonprofits Can Use Social Media

Measuring the Return on Relationships by Claire Diaz Ortiz (nee Williams). Although I opened the discussion, I didn’t take it far enough, and too many of you came away with the same, burning question: How can we measure the ROI of relationships? Measuring the ROI of a marketing campaign can be time-consuming, but it’s always straightforward. Measuring the ROI of a fundraising campaign is equally simple. How can you possibly measure the intangible?

grist.org: Measuring Along the Ladder of Engagement

Beth's Blog: How Nonprofits Can Use Social Media

Yesterday, I had the pleasure of hearing Chip Giller from grist.org give a talk at the Packard Foundation about their social media strategy and how they used measurement. The talk was so insightful that I’m sharing what I learned. I’m curious to hear from all of you if you’ve developed a ladder of engagement and how it guides your social media integrated strategy – and measurement approach. Does your organization measure along the ladder of engagement?

How Do You Measure Nonprofit Impact

Connection Cafe

What’s so hard about measuring nonprofit impact? Can you really use the same criteria to measure the effectiveness of a rural food bank that works locally and an internationally renowned art museum located in a major metropolitan area? I believe that every tax-exempt organization that accepts contributions—including GuideStar—needs to define clearly for the public (1) how it measures effectiveness and (2) how it is doing against that(those) measure(s).

The 2019 Best Nonprofit Conferences Calendar

EveryAction

Balancing the reality of your campus with the overwhelming nature of being a marketer today, this conference will help participants identify, explain and integrate the key ingredients to creating, sustaining and measuring the impact of a successful brand strategy and market position. It's finally here! If you loved our 2018 Best Nonprofit Conferences Calendar get ready for our new, improved, and updated 2019 calendar!

Redefining Measurement and Value

NTEN

Generations of fundraisers have been trained to measure success around one specific metric—revenue. There are other ways to measure success, and it depends on changing the idea that revenue generation is the only form of success. kimbia Leadership measurement Miriam Kagan nptech nten Fundraising Miriam Kagan. Senior Fundraising Consultant. Kimbia.

What Gets Measured Gets Better

Beth Kanter

Note from Beth: As part of my work this year as Visiting Scholar at the David and Lucile Packard Foundation, I’m running several peer learning groups based on the ideas in “ Measuring the Networked Nonprofit ” and Crawl, Walk, Run, Fly Maturity of Practice model. Nicole agreed to write a reflection about how she went from crawling in measurement practice to running. What gets measured gets better – Guest Post by Nicole Lampe. Measurement

Measuring Nonprofit Performance at Scale

Beth Kanter

When I heard about Guidestar’s plans to measure high performance at scale, I invited Jacob Harold, CEO and fellow ambassador to share a guest post about it on my blog. GuideStar Platinum: Measuring Nonprofit Performance at Scale by Jacob Harold. And sometimes it can feel that measuring social change is even harder. And feedback requires measurement. We know that nonprofit effectiveness measurement can be complex and contentious.