Connection Cafe

FEBRUARY 17, 2014

Nonprofit statistics covering fundraising, charitable giving, online giving, social media, mobile, donor retention, email marketing, stewardship, donor research, charitable organizations, donor trends, direct mail, giving, and other key not-for-profit charitable giving metrics and benchmarks.

Statistics 55

Statistics North America Benchmark Retention 55

ASU Lodestar Center

NOVEMBER 9, 2016

How will investing in nonprofit Human Resource infrastructure promote stronger leadership, quality staff retention, and sustainable community support? When an individual identifies with the organization’s values, the attraction, retention and motivation of employees improve” (Boyd & Gessner, 2013, p.4). & Gessner, B.

Resource 40

Resource Ratio San Francisco Retention 40

Connection Cafe

OCTOBER 15, 2013

Research & Trends communication crowdfunding direct marketing donor retention fundraising npNEXT online giving Social Media' Tom Gaffny | Principal | Tom Gaffny Consulting. “It’s Not About You”…and other lessons from the American Donor.

Indiana 29

Indiana United States Blackbaud Retention 29

ASU Lodestar Center

JANUARY 23, 2019

Staff retention seems not only difficult, but near impossible to understand because of the intense amount of work. It is time to take a deep breath and consider the possibility you have approached staff retention incorrectly. Ultimately, staff retention is based on the reflection of the actions of the leaders within the organizations.

Arizona 40

Arizona Retention Environment Interview 40

NetWits

APRIL 13, 2013

If you’re at The 2013 Nonprofit Technology Conference we’d love for you to join us > [link]. What about retention? It’s going to be a great time! If you can’t join us you can follow along on the #13NTCcents hashtag. How can social augment an existing fundraising campaign? Do you have any success stories?

Social Media 101

Social Media Media Social Fundraising 101

ASU Lodestar Center

APRIL 9, 2019

Unfortunately, the data shows that 81 percent of organizations are without a retention program. When creating a retention strategy, it is important to consider the entire employment cycle, paying attention to both intrinsic and extrinsic factors. A recruitment plan supports retention from the start. Compensation. Recruitment.

Retention 40

Retention Wisconsin Leadership Nonprofit 40

Connection Cafe

OCTOBER 20, 2014

billion emails sent from July 2013-June 2014. Among the interesting findings: Online giving was up 8.07% from July 2013-June 2014 (compared to the previous year). Fundraising email conversion rates declined 21% in 2012, according to last year’s report (which compared 2013 to 2012). 9 Underutilized Retention Emails.

Rate 55

Rate Conversation email Fundraising 55

ASU Lodestar Center

FEBRUARY 20, 2018

It adapts human resources policies and practices to meet the challenges that agencies face today, as well as those they will face in the future” (Pynes, 2013, xvii). This issue should not be ignored by nonprofit organizations due to the long-term benefits that can be provided, such as increased retention, loyalty and productivity.

Develop 40

Develop Effective Sample Training 40

NTEN

JUNE 6, 2013

Flickr: waywuwei Earlier this year, we worked with Avectra to release The 2013 Nonprofit Engagement Data Study , which was based on a survey of nonprofit communications and fundraising professionals, as well as executive directors.

Data 65

Data Report Case Study API 65

Tech Soup

DECEMBER 23, 2013

Net2Local, TechSoup Global’s grassroots #nptech community-building initiative has almost reached the end of 2013. These regional events allow us to get Net2Local organizers from different cities face-to-face, which deepens their engagement and increases retention. (We’d August 2013. September 2013.

Burkina Faso 44

Burkina Faso Netsquared Guatemala United Kingdom 44

Connection Cafe

OCTOBER 13, 2013

There’s been a lot of talk about the results of the 2013 Fundraising Effectiveness Project Survey. Donor retention rates are depressing. More than 7 out of 10 donors were lost. For every 100 donors gained, 105 were lost through attrition. What’s happening? Enjoy your week! Find me on Twitter and lets keep sharing.

Marketing 37

Marketing Memphis Retention Survey 37

Connection Cafe

APRIL 15, 2014

During 2013, Jori combined Blackbaud’s powerful P2P software, TeamRaiser, with innovative group consulting services to create Go! Do you focus on the retention of team captains year over year? Although participant retention is important year over year, retaining team captains is especially valuable. TeamRaiser. Here’s why.

Team 45

Team Blackbaud Retention Consultant 45

NonProfit Hub

AUGUST 15, 2018

His 2013 TED Talk entitled “The way we think about charity is dead wrong” is one of the 100 most viewed of all time. . Her blog teaches fundraising strategy, donor retention practices, motivational stories and so much more. . Dan Pallotta ( @danpallotta ). Beth Kanter ( @kanter ). Kishshana Palmer ( @funddiva ).

Nonprofit 60

Nonprofit Consultant Attitude Social Media 60

Tech Soup

SEPTEMBER 21, 2014

Employee retention (employee engagement in the wider community has been shown to increase employee job satisfaction). A study by The Center on Philanthropy at Indiana University found that key priorities for corporate philanthropy include: Professional development experiences for employees. Opportunities to test ideas or products.

Philanthropy 68

Philanthropy New York Nonprofit Indiana 68

Connection Cafe

OCTOBER 7, 2015

With regards to donor retention , check out these numbers: The donor retention rate was 43 percent in 2014 (Median). That is, only 43 percent of 2013 donors made repeat gifts to nonprofits in 2014. The gift retention rate was 47 percent in 2014 (Median). This nets out to a sad 5% gain.

Survey 20

Survey Effective Retention Fundraising 20

Whole Whale

OCTOBER 13, 2020

Founded: 2013 Donately was formed four years ago in partnership with creative agency Fifty & Fifty as the founders realized there was a gap in the online donation software market. Salsa’s benefits are in the data: On average, users see a 74% increase in donor retention, 28% increase in donation growth, and 24% increase in donor growth.

Platform 98

Platform Donation Paypal Integration 98

Connection Cafe

APRIL 5, 2013

Blackbaud’s 2013 Peer to Peer Fundraising Benchmark report provides information that you can use to not only measure your success but to learn about trends and best practices in event fundraising. What is your retention plan and how is it different than your recruitment plan?

Measure 40

Measure Fundraising Benchmark Stats 40

Connection Cafe

OCTOBER 20, 2013

In this post, How to Get a 2nd Gift from New Donors , Joe Garecht shares his 4 step new donor stewardship process to help nonprofits plan beyond the first contribution and get retention rates up past 22.9%. npNEXT 2013 – Penelope Burk is the first in a series of recorded presentations from Blackbaud’s experimental event, npNext.

Gift 37

Gift Storytelling Retention Slides 37

ASU Lodestar Center

MAY 18, 2016

The B Lab “promotes socially aware business practices by providing an opportunity for a business to voluntarily adopt responsible standards of decision making” (Hiller, 2013, p. By meeting the levels of social responsibility set by B Lab, any entity can become a B Corp (Hiller, 2013).

Model 53

Model Fund Social United States 53

Tech Soup

JUNE 30, 2014

Since the fall of 2013 when Microsoft made its product donations available to 501(c)(3) faith-based organizations including churches, synagogues, and mosques lots of faith-based organizations have been discovering TechSoup. The TechSoup donation offer is $99 admin fee for a one year subscription.

Product 44

Product Donation Organization Charity 44

Connection Cafe

OCTOBER 1, 2013

The data discussed in this presentation was pulled from 200 Altru customers, which are organizations in the arts and cultural vertical of the nonprofit market, and is from the last 12 months ending in Q1 2013. The median for membership retention is 50% and the median growth in membership revenue is 14%. So what data was discussed?

Benchmark 35

Benchmark Data Washington Arts 35

BoardAssist

JUNE 27, 2017

billion in 2013 and are expected to reach 5.07 How Text Messaging Has Revolutionized Giving. As mobile phone use continues to surge, texting is becoming an increasingly relevant tool for nonprofits. Mobile phone subscriptions worldwide were at 4.01 billion by 2019. Useful Statistics That Show How Text-to-Give Works.

Giving 49

Giving Libya Demographics Adopt 49

Care2

FEBRUARY 13, 2013

All across the fundraising landscape, donor retention is falling. “Appreciate, Engage and Retain Your Supporters” TUESDAY, FEBRUARY 26TH, 2013 at 2PM ET. No matter how many supporters you have, you are probably constantly looking for new ways to appreciate, engage and retain them. Gartner Inc.

Support 52

Support Conservancy San Diego Gartner 52

Connection Cafe

JANUARY 14, 2014

same expectations around subscriber renewals, same expectations around membership retention, same expectations of conversion of ticket buyers to donors, same, same, same. If you plan to increase retention of new acquisitions in 2013 or you want to lessen attrition rates, everyone must be in the know.

Goal 33

Goal United Kingdom North America Arts 33

Tech Soup

NOVEMBER 25, 2014

IMPORTANT: I found out the hard way that I needed to ensure that the Outlook client on each workstation was configured to cache all mail locally, rather than 12 months, which is the default setting for profiles set up in Outlook 2013. Executing the Migration. After the workstations are prepped comes the data push.

Organization 52

Organization License Mail Sharepoint 52

Connection Cafe

APRIL 18, 2016

This is an increase of 2% from last year and is up $1 from 2013. By investing time helping do what I’d call infrastructure work (developing policies, advising on legal or brand, building talent recruiting and retention programs, and so on) you’re helping an organization not just function day to day, but also to scale.

Skills 20

Skills Massachusetts News New York 20

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 14, 2015

I’ve had the honor of facilitating an online peer learning exchange of Knight Grantees that are hosting Giving Days, applying and iterating on the Giving Day Playbook since 2013. His research shows that professional development learning experiences need to be as interactive as possible to boost retention and application.

Facilitation 50

Facilitation Interaction Reflection Design 50

Connection Cafe

MARCH 4, 2019

There is perhaps no more telling data point than this: online donors 65-years and older have the highest retention rate. And donors that are 55-years and older have the highest retention rates for both online and offline giving. This online versus offline wall is mostly in our own heads. It’s in our org charts.

Online 36

Online Giving Offline United States 36

Connection Cafe

FEBRUARY 26, 2014

during 2013 while online giving was up 13.5%. In order to achieve acquisition, retention and upgrades, we must do three things. Overall U.S. giving was up 4.9% In order to see those types of increases in fundraising performance it’s essential for you to get the basics right. They are buying into the outcomes of your organization.

Donor 41

Donor Create Fundraising Product 41

Connection Cafe

OCTOBER 24, 2017

Some of the most significant disruptors to the sector over the last decade include: While the value of individual giving in the United States increased about 3.4% (adjusted for inflation) in the decade from 2003 to 2013, the number of public nonprofits increased 23.4% or almost 5 times the rate at which individual giving increased.

Studies 36

Studies Donor United States Blackbaud 36

Connection Cafe

SEPTEMBER 8, 2014

Whether it is a $5 gift card to a local coffee shop or a framed photo from the event, this small act can make a big difference in volunteer retention. Fall 2013 was the last time your organization’s event will go down in ho-hum history. Check out these gift ideas: Appreciation Gifts Don’t Have to Break the Bank.

Headline 46

Headline Fundraising Press News 46

NonProfit Hub

SEPTEMBER 6, 2016

In most for-profit businesses, there is some kind of succession plan and retention plan set in place; unfortunately, this is pretty uncommon for nonprofits. According to the Nonprofit HR 2015 survey as quoted by Sarai Johnson in “Lean Nonprofit”, nonprofits have seen turnover increase from 16% in 2013 to 19% in 2014.

Environment 28

Environment Nonprofit Industry Profit 28

Connection Cafe

DECEMBER 8, 2014

While organizations focus on their development goal and raising money through major gifts, events, direct mail, grants and online, we continue to see a lack of focus on stewardship and retention. Every organization needs to increase their investment in stewardship and retention. This article was originally published on Hilborne.

Retention 49

Retention eBook Donor Offline 49

NTEN

MAY 16, 2013

We also learned that those who are tracking engagement data are finding at least some correlation between engagement and the more "traditional" indicators such as annual fundraising amount, event attendance, and even donor/constituent retention levels. 2013 Nonprofit Engagement Data Management Study: A Graphic Report from NTEN.

Studies 93

Studies Data Report Management 93

Connection Cafe

DECEMBER 22, 2013

From #batkid to #GivingTuesday, the Next Generation of American Giving to Content Marketing for Nonprofits , storytelling to social fundraising, retention rates to relationship building, the roundup below covers it all (and everything in between). Donor retention rates are depressing. Yes, even your older donors!

Story 54

Story Nonprofit Social Media Content 54

Achieve

SEPTEMBER 25, 2014

Retention takes effort, good communication and dedicated stewardship. Not only does donor retention cost less than acquiring new donors, but forming a donor relationship will increase the amount donated over time as the donor becomes more dedicated to the organization and its work. Donor Retention Matters. Sources: Barber, P.,

Research 40

Research Indianapolis Journal Retention 40

Connection Cafe

DECEMBER 19, 2013

Committed to empowering small shop fundraisers everywhere with the tools for sustainable funding, Pamela Grow has collaborated on fundraising systems like 100 Donors in 90 Days and The Donor Retention Project. And a full third (33%) of the donations made in December occur on the 31st of the month! Supercharge your Home page.

Giving 37

Giving Online Paypal Gift 37