Boards and User Adoption
OCTOBER 18, 2016
This question came to us from a participant in our recent webinar on user adoption. KG : What role can boards play in user adoption? If the IT solution is a board portal or a board-focused program, roll out the adoption in phases. First, identify a board committee, or create an ad hoc committee with a mix of early adopters and not-so-early adopters. Their role is to be the test group, to be curious and identify possible adoption challenges.