This week''s Apricot Jam link round-up offers four posts with great ideas and insight into both member and donor retention. Apricot Jam MORE
Are you overwhelmed by all of this retention talk? But these small steps can help you build up donor retention over time. The post Donor Retention Made Simple appeared first on Nonprofit Hub. MORE
Initially, it was difficult to carve out time to take a step back and think about the bigger picture when it came to donor engagement and retention. Nonprofit Fundraising donor retention engagement events Raiser's Edge NXT stewardship MORE
Blackbaud’s 2016 Charitable Giving Report shows us that donor retention for first time donors is still remarkably low – 29% for offline donors and 21% for online donors. This data shows that new donor retention should be a high priority for non-profit organizations. MORE
Now, we’ve been writing a lot recently about the importance of donor acquisition and retention to a successful fundraising program. Fundraising Stewardship Donor Acquisition donor retention Donor Stewardship fundraising ideas fundraising tips Jeff Haguewood Upgrading Donors MORE
We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). I’m not writing this post to tell you the ‘5 Sure Fire Ways to Increase Your Donor Retention’. So, what led to our above industry average donor retention rates? MORE
The good news is, a simple change in frame of mind when thinking about your volunteers could be all it takes to greatly improve retention and engagement. Better volunteer retention. Image Courtesy of Blues By Starlight. MORE
Donor retention rates declined from 50% in 2006 to less than 39% in 2014. The post Three Simple Donor Retention Strategies for Social Media appeared first on John Haydon. Online Fundraising Donor Cultivation donor retention social media MORE
The post Donor Retention 101: Master Donor Email Marketing appeared first on Nonprofit Hub. So someone just donated to your cause, that’s great! But now what? Email marketing is a great way to meet donors where they’re at and keep them connected. MORE
Average first year donor retention rates of 27% would suggest that donors don’t have the best feelings about the nonprofits they’re supporting. These three fundraising experts will be speaking about donor retention on Sunday the 23rd at 3pm CT in Room: 214 A/B. MORE
The post The Weight of Donor Retention [INFOGRAPHIC] appeared first on Nonprofit Hub. This infographic originally ran in our Nonprofit Hub Magazine, a free bi-monthly magazine dedicated to providing focused content on a particular topic. MORE
As we all know, the key with improving donor retention rates is to get that important second gift as soon as possible, preferably within the first 3 months. 4 Ways to Improve Donor Retention Rates with Monthly Giving. MORE
Mielcarek created this guide outlining five effective retention strategies to turn first-time givers into lifetime supporters. This is a guest post by Ashley Halligan, an analyst at Software Advice. MORE
First-year donor retention rates for online only donors are significantly lower than those of offline only donors. Donors who were new in 2015 and made only offline gifts have higher first-year retention rates at every age group than online only donors. MORE
The higher the donor’s original gift level, the less they upgrade… However, these lower gift amounts are far outweighed by the higher retention of online acquired donors provided by the direct mail channel. Download the full Multichannel Fundraising Report. MORE
The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Want more donor retention advice? MORE
But from the looks of the data and the declining retention rates for walks and 5Ks, we all need a refresher on what matters when it comes to people coming back year after year. This year’s Blackbaud Peer-to-Peer Fundraising Study shows retention rates declining for Walks and 5Ks. MORE
Donor acquisition generally represents a substantial portion of any non-profit organization’s overall marketing efforts, and with good reason; without new donors to bolster the ranks, troublingly low donor retention rates would deplete the donor list in no time flat. MORE
Nonprofit Fundraising donor love donor retention fundraising ideas fundraising tips npEXPERTS Philanthropy by the NumbersThere’s a crisis brewing in the fundraising world. And it’s all about our donors , the ones who are deserting us. MORE
The biggest issue with donor retention is that most people don’t even realize it’s an issue. As a result, he says he has a negative outlook on the way organizations currently view donor retention because it isn’t a priority. “If MORE
At AFP 2015, we caught up with our friend and Bloomerang donor retention expert Jay Love to find out what nonprofits should be doing to ensure that they’re going to make the cut for second round donations (and thirds, and fourths…). Donor Retention Featured MORE
The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Want more donor retention advice? MORE
It has become a fairly common factoid that around 60% of new donors only give once to that cause—however, showing love to your donors can be one of the driving factors behind donor retention. The post Love Thy Donor: 5 Ways to Increase Donor Retention appeared first on Nonprofit Hub. MORE
In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. p.s. Look out for our upcoming eBook on donor retention. MORE
If you want to build a transformational business model that moves your organization steadily forward (not two steps forward; three steps back), then you simply must put more resources into your donor retention strategy – more specifically, your gratitude program. MORE
And of course I was excited to get a chance to talk about my favorite subject, online community, with my friend Josh Paul , in the session we presented yesterday, Using Online Community to Increase Member Retention. A few weeks ago I was in Orlando at ASAE’s Great Ideas conference. MORE
Recently our Membership Advisory Group discussed their challenges with volunteer engagement and retention and offered up some advice and ideas to help their membership peers. Volunteers MORE
Donor retention is an absolute priority (again) for 2014. Yet the path to retention success remains elusive for many organizations. Here’s my #1 donor retention guidance for you—R-E-S-P-E-C-T your way to strong and long-lasting donor relationships. Guest Post by Nancy Schwartz. MORE
Unfortunately, many nonprofits don't feel like they have the luxury of focusing on fundraising strategies that will bring in long-term results, which has led to low donor retention rates. Guess what the nonprofit donor retention rate is? MORE
Socializing educational content for member retention. ROI = reduction of costs for creating new content by surfacing existing content; extending the life of existing content; increasing retention rates attributable to educational value of the association membership. MORE
We are committed to increasing our fundraising capacity around engagement and retention so we can continue this important work.” What is your organization’s strategy for donor retention for new donors that you may acquire via social media or giving days? MORE
All nonprofits struggle with donor retention. Engaging your board members in the retention process is critical. What are your tried and true methods for donor retention? It''s a buzz word, it''s a motivation, and it''s a burden. MORE
We are inviting a small number of Association and other leaders , interested in increasing member and stakeholder retention, engagement and growth, to participate in a short discovery project that will apply lean start up principles to identify obstacles and solutions. MORE
The Social CRM Hero Guide for Membership Retention and Renewal can be downloaded here , and is chock full of tactical goodness to help you which each of these four pieces of the social pie. Do you work in Membership? MORE
Better retention rates through social profile mapping. ROI = higher retention rates. Our [SocialFish] definition of Social CRM is “the discipline of applying social media to membership management”, and the 12 use cases in our white paper, ROI and the Impact of Social CRM , show this in action. MORE
While organizations focus on their development goal and raising money through major gifts, events, direct mail, grants and online, we continue to see a lack of focus on stewardship and retention. Every organization needs to increase their investment in stewardship and retention. MORE
And yet, there is one last statistic that makes fundraisers stay awake at night—the sorry state of donor retention overall , and especially retention of first-time donors. Nonprofit Fundraising donor communications donor cultivation donor retention engagement thanks MORE
According to Chuck Longfield , ten years ago the average retention rates of a newly acquired donor were roughly 33%. Make a donor retention calendar to keep your donors loyal! OK, so donor retention isn’t part of your job description. MORE
In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? . MORE
Download The 2011 Index of Higher Education Fundraising Performance Report to learn more about the 6% revenue growth and other key performance indicators of annual funds at more than 100 public and private institutions. Download the report now! . MORE
Volunteer retention is important in nonprofits because many nonprofits rely on volunteers to provide services. Volunteer retention is the ability to keep volunteers involved in an organization. Turnover and Retention among Volunteers in Human Service Agencies. MORE
If you’re experiencing low volunteer retention, you’re familiar with how much time and resources it can take to constantly market and recruit new volunteers. In my experience, one simple simple change to that process may dramatically improve volunteer retention. twentyhats elisa interview retention volunteerBut what most nonprofits don’t realize is that the problem may lie in how your candidates are interviewed. MORE
When asked by organizations whether their online fundraising programs should focus on donor acquisition or donor retention, I say, “Yes.”. While a disconcerting drop, this number alone doesn’t speak to retention vs. acquisition efforts. MORE
Retention Related Topics 
Connection Cafe
MARCH 15, 2017
Blackbaud’s 2016 Charitable Giving Report shows us that donor retention for first time donors is still remarkably low – 29% for offline donors and 21% for online donors. This data shows that new donor retention should be a high priority for non-profit organizations.
Connection Cafe
DECEMBER 8, 2014
While organizations focus on their development goal and raising money through major gifts, events, direct mail, grants and online, we continue to see a lack of focus on stewardship and retention. Every organization needs to increase their investment in stewardship and retention.
Connection Cafe
AUGUST 11, 2016
Nonprofit Fundraising donor love donor retention fundraising ideas fundraising tips npEXPERTS Philanthropy by the NumbersThere’s a crisis brewing in the fundraising world. And it’s all about our donors , the ones who are deserting us.
Connection Cafe
APRIL 26, 2016
And yet, there is one last statistic that makes fundraisers stay awake at night—the sorry state of donor retention overall , and especially retention of first-time donors. Nonprofit Fundraising donor communications donor cultivation donor retention engagement thanks
Connection Cafe
FEBRUARY 14, 2017
When asked by organizations whether their online fundraising programs should focus on donor acquisition or donor retention, I say, “Yes.”. While a disconcerting drop, this number alone doesn’t speak to retention vs. acquisition efforts.
Connection Cafe
AUGUST 5, 2015
Initially, it was difficult to carve out time to take a step back and think about the bigger picture when it came to donor engagement and retention. Nonprofit Fundraising donor retention engagement events Raiser's Edge NXT stewardship
NonProfit Hub
JULY 21, 2017
The post Donor Retention 101: Master Donor Email Marketing appeared first on Nonprofit Hub. So someone just donated to your cause, that’s great! But now what? Email marketing is a great way to meet donors where they’re at and keep them connected.
Connection Cafe
JANUARY 16, 2014
The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Want more donor retention advice?
Connection Cafe
MARCH 23, 2014
Average first year donor retention rates of 27% would suggest that donors don’t have the best feelings about the nonprofits they’re supporting. These three fundraising experts will be speaking about donor retention on Sunday the 23rd at 3pm CT in Room: 214 A/B.
Beth's Blog: How Nonprofits Can Use Social Media
DECEMBER 11, 2014
We are committed to increasing our fundraising capacity around engagement and retention so we can continue this important work.” What is your organization’s strategy for donor retention for new donors that you may acquire via social media or giving days?
John Haydon
APRIL 15, 2015
Donor retention rates declined from 50% in 2006 to less than 39% in 2014. The post Three Simple Donor Retention Strategies for Social Media appeared first on John Haydon. Online Fundraising Donor Cultivation donor retention social media
Connection Cafe
APRIL 3, 2014
We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). I’m not writing this post to tell you the ‘5 Sure Fire Ways to Increase Your Donor Retention’. So, what led to our above industry average donor retention rates?
Connection Cafe
JANUARY 13, 2014
Now, we’ve been writing a lot recently about the importance of donor acquisition and retention to a successful fundraising program. Fundraising Stewardship Donor Acquisition donor retention Donor Stewardship fundraising ideas fundraising tips Jeff Haguewood Upgrading Donors
Connection Cafe
JANUARY 28, 2014
Donor retention is an absolute priority (again) for 2014. Yet the path to retention success remains elusive for many organizations. Here’s my #1 donor retention guidance for you—R-E-S-P-E-C-T your way to strong and long-lasting donor relationships. Guest Post by Nancy Schwartz.
Connection Cafe
JANUARY 22, 2014
If you want to build a transformational business model that moves your organization steadily forward (not two steps forward; three steps back), then you simply must put more resources into your donor retention strategy – more specifically, your gratitude program.
Connection Cafe
MARCH 17, 2014
According to Chuck Longfield , ten years ago the average retention rates of a newly acquired donor were roughly 33%. Make a donor retention calendar to keep your donors loyal! OK, so donor retention isn’t part of your job description.
SocialFish
MARCH 24, 2014
And of course I was excited to get a chance to talk about my favorite subject, online community, with my friend Josh Paul , in the session we presented yesterday, Using Online Community to Increase Member Retention. A few weeks ago I was in Orlando at ASAE’s Great Ideas conference.
Wild Apricot Blog
MARCH 6, 2017
If you’re experiencing low volunteer retention, you’re familiar with how much time and resources it can take to constantly market and recruit new volunteers. In my experience, one simple simple change to that process may dramatically improve volunteer retention. twentyhats elisa interview retention volunteerBut what most nonprofits don’t realize is that the problem may lie in how your candidates are interviewed.
Frogloop
FEBRUARY 11, 2013
Unfortunately, many nonprofits don't feel like they have the luxury of focusing on fundraising strategies that will bring in long-term results, which has led to low donor retention rates. Guess what the nonprofit donor retention rate is?
NetWits
MAY 22, 2012
The higher the donor’s original gift level, the less they upgrade… However, these lower gift amounts are far outweighed by the higher retention of online acquired donors provided by the direct mail channel. Download the full Multichannel Fundraising Report.
NonProfit Hub
DECEMBER 12, 2014
It has become a fairly common factoid that around 60% of new donors only give once to that cause—however, showing love to your donors can be one of the driving factors behind donor retention. The post Love Thy Donor: 5 Ways to Increase Donor Retention appeared first on Nonprofit Hub.
NonProfit Hub
JANUARY 21, 2015
The post The Weight of Donor Retention [INFOGRAPHIC] appeared first on Nonprofit Hub. This infographic originally ran in our Nonprofit Hub Magazine, a free bi-monthly magazine dedicated to providing focused content on a particular topic.
SocialFish
JANUARY 18, 2016
We are inviting a small number of Association and other leaders , interested in increasing member and stakeholder retention, engagement and growth, to participate in a short discovery project that will apply lean start up principles to identify obstacles and solutions.
Connection Cafe
JANUARY 19, 2014
In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? .
NonProfit Hub
MARCH 30, 2015
At AFP 2015, we caught up with our friend and Bloomerang donor retention expert Jay Love to find out what nonprofits should be doing to ensure that they’re going to make the cut for second round donations (and thirds, and fourths…). Donor Retention Featured
Frogloop
NOVEMBER 6, 2014
All nonprofits struggle with donor retention. Engaging your board members in the retention process is critical. What are your tried and true methods for donor retention? It''s a buzz word, it''s a motivation, and it''s a burden.
NonProfit Hub
JANUARY 14, 2015
The biggest issue with donor retention is that most people don’t even realize it’s an issue. As a result, he says he has a negative outlook on the way organizations currently view donor retention because it isn’t a priority. “If
Exactask Technology
JULY 6, 2017
Donor acquisition generally represents a substantial portion of any non-profit organization’s overall marketing efforts, and with good reason; without new donors to bolster the ranks, troublingly low donor retention rates would deplete the donor list in no time flat.
SocialFish
MARCH 30, 2013
Mielcarek created this guide outlining five effective retention strategies to turn first-time givers into lifetime supporters. This is a guest post by Ashley Halligan, an analyst at Software Advice.
TechImpact
JUNE 4, 2014
The good news is, a simple change in frame of mind when thinking about your volunteers could be all it takes to greatly improve retention and engagement. Better volunteer retention. Image Courtesy of Blues By Starlight.
Connection Cafe
JANUARY 16, 2014
The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Want more donor retention advice?
NetWits
APRIL 19, 2012
Download The 2011 Index of Higher Education Fundraising Performance Report to learn more about the 6% revenue growth and other key performance indicators of annual funds at more than 100 public and private institutions. Download the report now! .
NonProfit Hub
JANUARY 23, 2015
Are you overwhelmed by all of this retention talk? But these small steps can help you build up donor retention over time. The post Donor Retention Made Simple appeared first on Nonprofit Hub.
SocialFish
APRIL 26, 2012
The Social CRM Hero Guide for Membership Retention and Renewal can be downloaded here , and is chock full of tactical goodness to help you which each of these four pieces of the social pie. Do you work in Membership?
Wild Apricot Blog
MAY 13, 2015
Recently our Membership Advisory Group discussed their challenges with volunteer engagement and retention and offered up some advice and ideas to help their membership peers. Volunteers
SocialFish
DECEMBER 16, 2011
Better retention rates through social profile mapping. ROI = higher retention rates. Our [SocialFish] definition of Social CRM is “the discipline of applying social media to membership management”, and the 12 use cases in our white paper, ROI and the Impact of Social CRM , show this in action.
Wild Apricot Blog
SEPTEMBER 20, 2013
This week''s Apricot Jam link round-up offers four posts with great ideas and insight into both member and donor retention. Apricot Jam
ASU Lodestar Center
JANUARY 25, 2017
Volunteer retention is important in nonprofits because many nonprofits rely on volunteers to provide services. Volunteer retention is the ability to keep volunteers involved in an organization. Turnover and Retention among Volunteers in Human Service Agencies.
Connection Cafe
JULY 6, 2017
First-year donor retention rates for online only donors are significantly lower than those of offline only donors. Donors who were new in 2015 and made only offline gifts have higher first-year retention rates at every age group than online only donors.
SocialFish
OCTOBER 24, 2011
Socializing educational content for member retention. ROI = reduction of costs for creating new content by surfacing existing content; extending the life of existing content; increasing retention rates attributable to educational value of the association membership.
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