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How Nonprofits Can Use Storytelling to Boost Donor Retention

Connection Cafe

But if donors are retained passed that first year, the retention rate jumps significantly to 60% for offline donors and 58% for online donors.

Retention is the New Acquisition

Connection Cafe

Yet, according to Adrian Sargeant and Elaine Jay, a 10% increase in donor retention can enhance the lifetime value of your donor base by up to 200%.

Donor Retention: The Easiest Money You’ll Ever Raise

Connection Cafe

Nonprofit Fundraising donor love donor retention fundraising ideas fundraising tips npEXPERTS Philanthropy by the NumbersInvite their feedback.

Donor Retention vs. Donor Acquisition: What Research Shows About Overall Online Engagement

Connection Cafe

When asked by organizations whether their online fundraising programs should focus on donor acquisition or donor retention, I say, “Yes.”.

4 Ways to Stand Out and Boost Donor Retention

Connection Cafe

Nonprofit Fundraising donor communications donor cultivation donor retention engagement thanksSo we look for shortcuts. Openly thankful.

9 Underutilized Emails that Improve Donor Retention

Connection Cafe

As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Want more donor retention advice? Go back further.

3 Fundraising Experts Sound off on Donor Retention from the Donors Perspective

Connection Cafe

These three fundraising experts will be speaking about donor retention on Sunday the 23rd at 3pm CT in Room: 214 A/B. You and I both know that.

Sound 107

Lessons from a Fundraising Insider: How our Donor Retention Rates grew to 43%

Connection Cafe

We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). But it’s worth every minute.

The 3 Principles of Fundraising Success: Donor Acquisition, Donor Retention, and Donor Upgrades

Connection Cafe

Now, we’ve been writing a lot recently about the importance of donor acquisition and retention to a successful fundraising program.

How to R-E-S-P-E-C-T Your Way to Donor Retention

Connection Cafe

Donor retention is an absolute priority (again) for 2014. Yet the path to retention success remains elusive for many organizations.

The ALS Ice Bucket Donor Retention Challenge

Beth's Blog: How Nonprofits Can Use Social Media

We are committed to increasing our fundraising capacity around engagement and retention so we can continue this important work.”

The 7 Keys to a Donor Retention Strategy Full of Thanks

Connection Cafe

Here are the 7 Keys to Improving Donor Retention and Enhancing Your Gratitude Program: 1. Fundraiser. Marketer. Innovator. On Twitter. A lot.

Three Simple Donor Retention Strategies for Social Media

John Haydon

Donor retention rates declined from 50% in 2006 to less than 39% in 2014. Online Fundraising Donor Cultivation donor retention social media

Making Your First Donor Retention Calendar, Step by Step

Connection Cafe

According to Chuck Longfield , ten years ago the average retention rates of a newly acquired donor were roughly 33%. Today it’s 27%. Appeals.

How An Old Interview Approach Increased Our Volunteer Retention by 30%

Wild Apricot Blog

If you’re experiencing low volunteer retention, you’re familiar with how much time and resources it can take to constantly market and recruit new volunteers. In my experience, one simple simple change to that process may dramatically improve volunteer retention. twentyhats elisa interview retention volunteer

The Nonprofit Weekly Roundup: Secrets, Emails, and Tips for Better Donor Retention in 2014

Connection Cafe

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention.

Using Online Community to Increase Member Retention

SocialFish

Suppose you’re not obsessed with online communities like I am–you might wonder how online community can help increase member retention.

Strategies to Increase Nonprofit Donor Retention Rates

Frogloop

According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

Love Thy Donor: 5 Ways to Increase Donor Retention

NonProfit Hub

Here are five ways to show your donors love to raise donor retention: Thank Donors for the Same Thing You Asked For. Duh, right?

The Weight of Donor Retention [INFOGRAPHIC]

NonProfit Hub

The post The Weight of Donor Retention [INFOGRAPHIC] appeared first on Nonprofit Hub. Featured Fundraising Infographics

9 Underutilized Emails that Improve Donor Retention

Connection Cafe

As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Want more donor retention advice? Go back further.

Improve Online Donor Retention with these 5 Proven Follow Up Techniques

NetWits

Click here to download the free 2011 Multichannel Fundraising Report and learn more about donor retention. Download Now! Online Fundraisin

How to Eliminate Obstacles to Engagement and Retention: Call to Action

SocialFish

Stop Trying to Delight Your Customers. This is the title of a 2010 HBR blog by Matthew Dixon, Karen Freeman, and Nicholas Toman. Call to Action .

[AFP 2015] The Donor Retention Change You Can Make Right Now

NonProfit Hub

The post [AFP 2015] The Donor Retention Change You Can Make Right Now appeared first on Nonprofit Hub. Donor Retention Featured

Admitting the Problem: Your Donor Retention Needs Work

NonProfit Hub

The biggest issue with donor retention is that most people don’t even realize it’s an issue. At least, so says Adrian Sargeant , the Robert F.

The Great Mysteries of Donor Retention

Frogloop

All nonprofits struggle with donor retention. Engaging your board members in the retention process is critical. Pass the talking stick.

5 Ways to Drive Donor Retention

SocialFish

Mielcarek created this guide outlining five effective retention strategies to turn first-time givers into lifetime supporters. Useful Data

4 Ways Thinking Like A Marketer Will Help Volunteer Retention

TechImpact

Better volunteer retention. Image Courtesy of Blues By Starlight. Better organization. Deeper understanding of Volunteers. Dislike?

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Donor Retention Made Simple

NonProfit Hub

Are you overwhelmed by all of this retention talk? But these small steps can help you build up donor retention over time. Trust us.

Revenue, Retention and Reactivation: Findings from the 2011 Index of Higher Education Fundraising Report

NetWits

Download the report now! . Overall, like other fundraising areas, Higher Education fundraising is bouncing back to pre-recession levels.

How To Apply Social to Membership Retention and Renewal

SocialFish

Do you work in Membership? Social media can and should do more for membership than for any other association department. This is how. Go check it out.

15 Techniques Used by Top Nonprofits to Boost Donor Acquisition and Online Fundraising Results

Connection Cafe

Showing donors how their money is used can have a huge impact on donor engagement and long-term retention. Online fundraising isn’t a fad.

Social CRM Use Case 6: Retention

SocialFish

Better retention rates through social profile mapping. ROI = higher retention rates. Our [SocialFish] definition of Social CRM is “the discipline of applying social media to membership management”, and the 12 use cases in our white paper, ROI and the Impact of Social CRM , show this in action. NEW USE CASE.

Actigiving—The Next Phase in the Evolution of Episodic Giving

Connection Cafe

Nonprofit Fundraising Actigiving donor retention Donor Stewardship Episodic Giving online giving slacktivism Social Media for Nonprofits

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If Our Donors Aren’t Listening, Are We Really Communicating?

Connection Cafe

Consider these statistics from the 2015 Fundraising Effectiveness Report Donor Retention Supplement : Overall donor retention is 46%.

Retention Round-up

Wild Apricot Blog

This week''s Apricot Jam link round-up offers four posts with great ideas and insight into both member and donor retention. Apricot Jam

The Three Major Components of a Successful Annual Giving Campaign

Connection Cafe

Stewardship is the key to successful donor retention. This astonishing amount totaled $373 billion in cash donations ! Follow-up and thank you.

Giving 106

The Secret to Raising $1M During Your First-Year Fundraising Event

Connection Cafe

Volunteers lead to retention. You’ve probably heard it said that the first million is the hardest. Time is money. Your volunteers are connected.

Raise 124

Top Challenges with Volunteer Engagement & Retention

Wild Apricot Blog

Recently our Membership Advisory Group discussed their challenges with volunteer engagement and retention and offered up some advice and ideas to help their membership peers. Volunteers

How to Broadcast Your Impact with Facebook Live

Connection Cafe

An important way to boost donor acquisition and retention is to show donors the impact of their support. What are we going to talk about?