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Salesforce.org CEO Rob Acker’s Year-End Reflections

Saleforce Nonprofit

At the end of last year, I reflected on the idea of resilience. In a world where we celebrate diversity, we need to find ways to connect through our common humanity while honoring and being open to other voices. For me, it starts with a smile, empathy, asking questions, and active listening. It may sound simple, and it is.

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Want To Be a Leader? Get to Know Yourself

.orgSource

It sounds simple. Silence that inner commentator whose chatter is louder than any voice in the room. Tone of voice, body language, and facial expression are clues to what or how people want to communicate. Ask open-ended questions that invite feedback and follow-up. Make time for reflection. Begin with yourself.

Awareness 221
professionals

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If Racial Equity is Our North Star, How Can We Navigate Racial Bias in AI/LLMs?

John Kenyon

This training data reflects the racial biases, stereotypes, and disproportionate perspectives of the world where the data comes from. They may associate words like “fantastic” and “great” more with white-sounding names versus Black-sounding names. An overreliance on majority culture data means other voices get diminished.

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The Secret Way To Boost Year-End Gifts

Bloomerang

Don’t just reflect on their impact. Reflect on who they are—kind, generous, and compassionate. It should sound like a conversation (not like a thank-you script a robot might write). Some examples: the person who made the most calls, the person who left the most voice mails, or the person who had the longest call.

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Get More Out of AI, Start Chatting

.orgSource

Create a personalized chatbot to interact with members, answer questions, and offer customized recommendations. This sounds obvious, but it’s surprising how frequently choices are made for less objective reasons. Then, define the primary user questions and corresponding answers. This is Chat’s contribution.

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Black women and gender-expansive nonprofit leaders: Combating the absence of trust 

Candid

In a conversation with Candid insights, WAWF president and CEO Dr. Tamara Wilds Lawson highlighted key findings and reflected on the challenges faced by Black women and Black gender-expansive leaders. Suppose you don’t have the benefit of a cohort, group, or coach you can use as a sounding board.

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How To Overcome Nonprofit Imposter Syndrome

Bloomerang

Nonprofit imposter syndrome is the voice of self-doubt, which if left unchecked, damages a nonprofit leader’s ability to deliver on the core mission and run their organization effectively. . This may sound beneficial but it leads to increased stress levels and heightened anxiety in the work environment. .

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