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Want To Be a Leader? Get to Know Yourself

.orgSource

It sounds simple. Silence that inner commentator whose chatter is louder than any voice in the room. Tone of voice, body language, and facial expression are clues to what or how people want to communicate. Ask open-ended questions that invite feedback and follow-up. What’s the first lesson of Leadership 101? Engage fully.

Awareness 221
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[DATA] 11 Must-Know Stats About Nonprofit Websites

Nonprofit Tech for Good

It’s worth noting that in the survey the questions about website communications are only presented to those that have working knowledge in nonprofit website management, thus ensuring that the data is sound to use as benchmarks in your nonprofit’s website communications strategy. Of those, 9% include voice search.

Websites 363
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How To Provide Superb Customer Service

Eric Jacobsen Blog

Do you pay your employees more to smile, to make eye contact, or to add energy to their voices? For example: How much does it cost to express genuine interest in customers or to anticipate their needs? Does it cost more to display a sense of urgency or to pay attention to detail?

Service 75
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If Racial Equity is Our North Star, How Can We Navigate Racial Bias in AI/LLMs?

John Kenyon

They may associate words like “fantastic” and “great” more with white-sounding names versus Black-sounding names. An overreliance on majority culture data means other voices get diminished. An overreliance on majority culture data means other voices get diminished.

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Artificial Intelligence for Government

Forum One

Sound Monitoring – There are many ways to tell if a plane or truck needs to be fixed, including visual inspection, time since last maintenance, odometer readings, etc. For specialized mechanics, sound can be a telltale sign that something is amiss. At Forum One we are implementing AI in interesting ways.

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Get More Out of AI, Start Chatting

.orgSource

Create a personalized chatbot to interact with members, answer questions, and offer customized recommendations. This sounds obvious, but it’s surprising how frequently choices are made for less objective reasons. Then, define the primary user questions and corresponding answers. This is Chat’s contribution.

Las Vegas 221
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#NailYourPitch: Make an Amazing First Impression

Greater Giving

Let your prospect feel like you are speaking with the voice of the organization. Your in-depth understanding of the mission means you can answer any questions that might be thrown your way. The worst thing you can do is deliver a pitch that sounds rehearsed. Come into your pitch with confidence and authority, but not arrogance.

Sound 122