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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. These tools employ collaborative methods that engage both end-users and the organizations serving them. Service blueprinting is a key step in mapping your digital ecosystem.

Map 71
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Methods for Facilitating Innovation in Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

The curriculum was based on their “ Innovating for People ” design methods recipe book and “ taxonomy for innovation.” These are methods for developing solutions (any type) in service of people. By applying this approach to program development or strategy, your nonprofit can get more impactful results.

professionals

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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. These tools employ collaborative methods that engage both end-users and the organizations serving them. Service blueprinting is a key step in mapping your digital ecosystem.

Map 46
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The Phases of Service Design

Forum One

This is a good point to get representative members of different teams in a room together to map out the current service delivery. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. Journey maps are a critical service design artifact.

Phase 46
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The Phases of Service Design

Forum One

This is a good point to get representative members of different teams in a room together to map out the current service delivery. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. ? Journey maps are a critical service design artifact.

Phase 46
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Using a Matrix Map to View Impact and Profitability

NonProfit Hub

Denise McMahan is a guest contributor for Nonprofit Hub, and is the founder and publisher of CausePlanet.org where nonprofit leaders devour Page to Practice™ book summaries, author interviews and sticky applications from the must-read books they recommend. _. Intro to the Matrix Map. Check out a sample of the matrix map.

Map 28
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How to Use Design Thinking to Improve Your Nonprofit’s Digital Strategy

Beth's Blog: How Nonprofits Can Use Social Media

We used some Human Centered Design techniques from their “ Innovating for People ” design methods recipe book. It was the most stimulating web platform strategy session that I have ever experienced! Understanding: Methods for Analyzing Challenges and Opportunities. Making: Methods for Envisioning Future Possibilities.

Design 128