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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 72
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Book(s) Giveaway: Nonprofit Social Media Road Map

Beth's Blog: How Nonprofits Can Use Social Media

This passport size booklet is called the “ Social Media Road Map ” and is a practically guide and checklist to help nonprofits plan, post, and measure their social media. UPDATE: The free copies were snatched up quickly, but you can use the discount code “BETH” to purchase the book at a discount - [link].

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A Road Map For Women Of Color In The Workplace

Eric Jacobsen Blog

Deepa Purushothaman , author of the new book, The First, The Few, The Only: How Women Of Color Can Redefine Power In Corporate America , believes that workplaces must evolve with the culture and that women of color have the potential to lead that transformation. For her book, Purushothaman interviewed over 500 women of color.

Map 52
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Get Your Small Business on the Map: 4 Digital Marketing Tips

Nonprofits Source

Whether you own a pet-care business , bookstore, or flower shop, these four tips will help put your small business on the digital map. Connect relevant software solutions to your website, such as recurring billing software , booking service, or CRM. Leverage third-party integrations.

Map 52
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New Year’s Resolutions For Your Website in 2024

The MatrixFiles

I am a big fan of Dan Pink, author of the best-selling books Drive , When , The Power of Regret , and so many others. Meet with your membership database and marketing team to map the member join process and map the journey. What about our websites? He also has a video podcast that he calls the Pinkcast.

Websites 272
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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 46
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Google Maps Dirty Trick or Malfunctioning "Feature?"

Beneblog: Technology Meets Society

I'm going to the Internet Archive's new office at 300 Funston in San Francisco, to attend the Books in Browsers conference. However, Google Maps routed me to a point two miles away when I typed 300 Funston into my Android phone's Google Map function. Wasted about 30 minutes this morning thanks to a weird coincidence.

Map 124