A New Power Couple—Humans Plus Bots Deliver Member Delight
.orgSource
OCTOBER 1, 2023
and in 2011 won a $1 million prize! Chatting is efficient, it’s convenient, and your organization can have a written record of the conversation as well as analytics regarding the interactions. Bots and analytics are frequently part of the package. Fun fact— Watson was developed to answer questions on the quiz show Jeopardy!
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