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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

and in 2011 won a $1 million prize! Chatting is efficient, it’s convenient, and your organization can have a written record of the conversation as well as analytics regarding the interactions. Bots and analytics are frequently part of the package. Fun fact— Watson was developed to answer questions on the quiz show Jeopardy!

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2011 donorCentrics Internet and Multichannel Giving Benchmarking Report

NetWits

Target Analytics, a Blackbaud company, has released the third edition of it’s groundbreaking research into multichannel giving trends among nonprofit organizations. This report continues to be the most significant analysis of online/offline giving trends based on actual data from nonprofits.

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An Analytics Consultant’s Recommendations for Fundraising During COVID-19

Connection Cafe

In the past, members of the analytics consulting team at Blackbaud have written on this subject matter in the 2009 publication Building Fundraising Momentum in a Recession and the 2011 article Raising Money During Challenging Times. We’ve weathered the 11 recessions that have occurred between 1945 and 2001 as well.

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Social Media in 30 Minutes a Day

Amy Sample Ward

Today, at the 2011 MyCharityConnects Conference in Toronto, I had a ton of fun leading a session and discussion around making the most of social media in just 30 minutes a day. Google Analytics for Facebook Pages. Google Analytics for Wikispaces. Managing Technology to Meet Your Mission. Networked Nonprofit.

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Free Non-profit Webinars for June 2011

Wild Apricot

Along with the Wild Apricot product webinars, this month's topics include: Online Networks and Offline Community Building; Promoting Nonprofit Events With Social Media; Using Google Analytics to Improve Your Website; Ten Best Practices for Year-end Fundraising and much more.( read more ).

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Best Blogs of 2011

Connection Cafe

Well, it’s the moment you’ve all been waiting for…our choice for the best Connection Cafe blog posts of 2011. After all, the common thread between baseball and Google Analytics is so obvious, right? So, for those of you that achieved it in 2011, congratulations! You can subscribe to the newsletter here.

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Google Analytics Report Shows People Are Spending Less Time on Websites

Care2

Google Analytics just released some great data after analyzing hundreds of thousands of websites between November 2010 and February 2011. Check out Google Analytics Website Data. How does your organizations’ web analytics compare? ?. Overall, the US’s conversion rates was about 1%.