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Are Marketing and Membership at Opposite Poles? Take the Journey to Collaboration

.orgSource

Is your marketing team hanging out at the North Pole while the membership group chills in Antarctica? The days when board members holed up in a conference room and mapped the organization’s future based on anecdotal evidence, political expediency, and personal experience should be over. Be clear about accountability.

article thumbnail

Are Marketing and Membership at Opposite Poles? Take the Journey to Collaboration

.orgSource

Is your marketing team hanging out at the North Pole while the membership group chills in Antarctica? The days when board members holed up in a conference room and mapped the organization’s future based on anecdotal evidence, political expediency, and personal experience should be over. Be clear about accountability.

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The Phases of Service Design

Forum One

This is a good point to get representative members of different teams in a room together to map out the current service delivery. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. Journey maps are a critical service design artifact.

Phase 46
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What counts as racial equity funding?  

Candid

After the uprisings in response to George Floyd’s murder, Candid relaunched our special issue site on funding for racial equity and added features including a searchable mapping tool. and add them to the racial equity funding map. the racial equity funding map after we are able to process forthcoming 990 tax filings.?That

Fund 105
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Join a Nonprofit Tech User Group This August

Tech Soup

Find your local #nptech tribe and consider sharing your skills as a volunteer surgeon by joining a NetSquared Local group. Find your closest NetSquared group on our global map. San Francisco, CA: Watch the Black Girls Code Documentary, Problem Solve w/ BGC, & Converse w/ SAP! August’s NetSquared Events.

Group 54
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The Phases of Service Design

Forum One

This is a good point to get representative members of different teams in a room together to map out the current service delivery. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. ? Journey maps are a critical service design artifact.

Phase 46
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Get Results When You Put Yourself in Your Donors’ Shoes

Connection Cafe

hjc has worked with dozens of nonprofits to ‘stand in the shoes’ of their constituents, a process known as Constituent Experience (CX) journey mapping. Get more details about Knowledge Network’s journey mapping experience and read case studies from other nonprofit organizations. Second step: Create personas to map.

Results 41