Reflections on Twitter Chat Facilitation Techniques
Beth's Blog: How Nonprofits Can Use Social Media
AUGUST 18, 2010
Q3: What are some of the best case studies of NPO’s using Social and what was the impact? Someone asked what the definition of a KPI was, and since I noticed that Tom Kelly who is an expert in evaluation was following the chat, I asked him for a definition. Best definition I’ve seen.
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