Enhanced Taxonomy Management
JULY 25, 2011
VisionLink has improved the Taxonomy Management module, particularly useful to information and referral and 2-1-1 operations. As required by AIRS certification for 2-1-1 call centers, certain categories of the Taxonomy can be flagged as inactive so that services cannot be posted to these categories. In this particular case, the Taxonomy management module supports the AIRS specification, while allowing proactive posting to inactive categories.