A New Power Couple—Humans Plus Bots Deliver Member Delight
.orgSource
OCTOBER 1, 2023
Whether it’s via a chatbot, a human, or some combination of the two, dialoguing in real time is a powerful tool to build sales and loyalty. Live chat, or chatting with a human, is a great way to deliver white glove member services and to obtain valuable feedback. When the humans are relaxing, live chat is offline.
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