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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project!

Phase 46
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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype.

Phase 46
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Data as Decision in Grantmaking

sgEngage

In grantmaking, one word makes more eyes glaze over than any other – data. With one shift in our understanding about data, we can reclaim a sense of wonder, creative agency, and value in our data work: Recognizing that information does not equal data and data does not equal knowledge.

Data 99
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7 tips for preparing your nonprofit for a move to new software

EveryAction

Designate a point person for your new software implementation. Locate your data. Check in with all staff members at your organization to make sure you know where all data resides. Do a data clean-up. Even the best new software won’t work optimally with duplicate, incorrect, or outdated data.

Software 226
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3 Reasons Every Nonprofit Tech Project Should Begin with a Discovery

Nonprofit Tech for Good

A tech “discovery” is the initial, independent phase of a technology project where key analysis, design and planning are performed BEFORE a buy or build decision is made. Discoveries are essentially risk mitigation exercises, and they should be a separate contract from the build phase whenever possible. Why is that?

Tech 263
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To Build or Buy a Software Solution: Which is Right for You?

Association Analytics

While usage is a great data point to evaluate your product’s success, there’s so much more to consider when weighing the options to build an in-house solution or use an off-the-shelf product. Data scientists, data engineers, business analysts and implementation managers are just some of the roles an outsourced analytics provider employs.

Software 321
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RAG-Enhanced Conversational AI: A Comprehensive Guide

Forum One

This in turn enables conversational AI and advanced chatbot applications that produce highly contextual and informed responses for users based on custom data models and sources. Choose the Right Approach There are many options for designing and developing a RAG-enhanced conversational AI solution.