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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project!

Phase 46
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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype.

Phase 46
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7 tips for preparing your nonprofit for a move to new software

EveryAction

Designate a point person for your new software implementation. Locate your data. Check in with all staff members at your organization to make sure you know where all data resides. Do a data clean-up. Even the best new software won’t work optimally with duplicate, incorrect, or outdated data.

Software 226
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Data as Decision in Grantmaking

sgEngage

In grantmaking, one word makes more eyes glaze over than any other – data. With one shift in our understanding about data, we can reclaim a sense of wonder, creative agency, and value in our data work: Recognizing that information does not equal data and data does not equal knowledge.

Data 103
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3 Reasons Every Nonprofit Tech Project Should Begin with a Discovery

Nonprofit Tech for Good

A tech “discovery” is the initial, independent phase of a technology project where key analysis, design and planning are performed BEFORE a buy or build decision is made. Discoveries are essentially risk mitigation exercises, and they should be a separate contract from the build phase whenever possible. Why is that?

Tech 259
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To Build or Buy a Software Solution: Which is Right for You?

Association Analytics

While usage is a great data point to evaluate your product’s success, there’s so much more to consider when weighing the options to build an in-house solution or use an off-the-shelf product. Throughout the evaluation process, it’s important to keep your association’s unique goals and success metrics top-of-mind.

Software 321
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The Bots Face Off – Or Do They? ChatGPT Versus Bard

.orgSource

Here is how the bots describe themselves: ChatGPT Bard Artificial Intelligence Language Model: ChatGPT is an advanced AI language model that can process and generate human-like text based on the input it receives. I am constantly being updated with new information and data, which allows me to improve my abilities.

Language 221