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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project!

Phase 46
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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype.

Phase 46
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7 tips for preparing your nonprofit for a move to new software

EveryAction

Designate a point person for your new software implementation. Locate your data. Check in with all staff members at your organization to make sure you know where all data resides. Do a data clean-up. Even the best new software won’t work optimally with duplicate, incorrect, or outdated data.

Software 226
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3 Reasons Every Nonprofit Tech Project Should Begin with a Discovery

Nonprofit Tech for Good

A tech “discovery” is the initial, independent phase of a technology project where key analysis, design and planning are performed BEFORE a buy or build decision is made. Discoveries are essentially risk mitigation exercises, and they should be a separate contract from the build phase whenever possible. Why is that?

Tech 259
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For Positive Outcomes, Hold a Mirror Up to Board Performance

.orgSource

Recent data from the global consulting firm Spencer Stuart shows that 98% of S&P 500 boards conduct a board evaluation of some type, although only about a third review the board as a whole, individual directors, and committees as part of the process. Review templates from other groups to find the format that works best for you.

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Change Management for Grantmakers: The Center for Disaster Philanthropy’s Journey to Better Grantmaking

sgEngage

In early 2022, the Center for Disaster Philanthropy began an organization-wide grants change management review. The goal was to become better grantmakers by completing a review of our practices, processes and forms. For process changes like this, there isn’t a set timeframe for each phase of this process.

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Nonprofit Technology Consulting: 6 Steps to Success

DNL OmniMedia

Ongoing support can be especially helpful for organizations interested in completing their project in phases. Rather than finding a new consultant for each phase, you can partner with one consultant who is already familiar with your technology and can ensure your system remains cohesive. Review their proposals.