The Q&A: Great FAQ Plugins for WordPress Sites

Byte Technology

And yet, if your site has one of those always helpful “frequently asked questions” (FAQ) sections, so much time and trouble can be avoided for both the business owner and the person making a purchase. Here are some good FAQ plugins to check out.

Downloading an Idealware Report: FAQ


If you didn't already know, Idealware released two reports in October, A Consumer's Guide to Grants Management Software and the Nonprofit Social Media Decision Guide. Since pretty much everyone is downloading and reading these reports--or, at least, everyone who's anyone--this is probably an appropriate time to do some preventative tech support. From time to time people call in to Idealware Global Headquarters with a technical issue downloading a report.


Trending Sources

Mobile Giving: 5th Text FAQs

Mobile Commons

Blog FAQs Mobile Resources and Research Nonprofit In our October ‘Tip of the Month’ newsletter, we discussed using the 5th text in mobile giving to engage donors. Here is some basic information on text-to-give campaigns and the 5th text.

Benefits of Text Messaging vs. Push Notifications

Mobile Commons

Blog FAQs Text Messages When you check your smartphone, chances are you see a mix of text messages and push notifications. Although both mobile messaging options appear to be the same thing on your screen, there are key differences in how they work. Push Notification vs. Text Message. .

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Introducing the New TechSoup FAQ!

Tech Soup Blog

The FAQ is accessible from the Help box in the left sidebar of all Get Products pages. Questions or comments about the new FAQ?

Six Online Fundraising Tools You May Have Never Heard Of

Nonprofit Tech for Good

SwipeGood :: :: FAQ. Philanthroper :: :: FAQ. GiveBack :: :: FAQ. Give a Tweet :: :: FAQ. Cauzoom :: :: FAQ. BroadCause :: :: FAQ.

FAQ 30

Online Video FAQ for New Nonprofit Managers

Wild Apricot Blog

First-time nonprofit managers can often use a bit of guidance from more experienced colleagues, as well as the answers to specific questions. The problem is, there just aren't enough mentors to go around, and perhaps this is especially so in the nonprofit sector where resources are stretched to the limit. What's the solution? Well, Third Sector New England believes it's found a partial solution at any rate.( read more


Reminders to Help Your Subscribers Keep Safe & Dry

Mobile Commons

All Posts Blog Company News FAQs government Inspirations media Mobile Resources and ResearchWe hope you’re staying dry, safe and out of Sandy’s way. Despite the impending storm, Mobile Commons is hard at work to make sure all our clients have the proper tools to reach their mobile subscribers on the East Coast. In times of natural disasters or emergencies, SMS is a very effective way to reach everyone quickly and efficiently.

Protected: 6 FREE and Simple Tools to Help Nonprofits Make Great Calls-to-Action

Mobile Commons

FAQs Inspirations & Ideas List Building Mobile Strategy & TipsThis content is password protected. To view it please enter your password below: Password: The post Protected: 6 FREE and Simple Tools to Help Nonprofits Make Great Calls-to-Action appeared first on Mobile Commons.

What Google’s New Algorithm Really Means for Your Nonprofit

Connection Cafe

More information on the update can be found here; and this page has Google’s FAQs on the update. Making your website responsive and/or mobile friendly will help you lose weight and cut your monthly mortgage payments! OK, that might be a slight exaggeration.

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7 Social Media Toolsets for 2016 by @jeremycaplan

Beth's Blog: How Nonprofits Can Use Social Media

Format: He has organized this resource in a Google document — his slides, FAQ, and links are on one page. Jeremy Caplan is the Director of Education, Tow-Knight Center Entrepreneurial Journalism and an amazing teacher.

Tools 54

What Your Nonprofit Needs to Know About Facebook’s New Fundraising Tools

Nonprofit Tech for Good

To learn more about Facebook’s New Fundraising tools, please read the Fundraisers FAQ and the Donate Button FAQ. The new Facebook Fundraising Tools could be a game changer for the nonprofit sector.

LinkedIn Groups: What you Need to Know Now


Then LinkedIn addressed these rumors in an FAQ …sort of. If you read this blog, you know I tend to be sort of a glass-half-empty kind of gal. I prefer to think of myself as a realist rather than a pessimist, but hey–someone has to be the downer, right?

How To: Add a New User

Mobile Commons

All Posts Blog FAQs VideosIn this How To video, we walk you through how to add a new account user in the Mobile Commons system.

How To: Schedule a Broadcast

Mobile Commons

All Posts Blog Collateral FAQs Inspirations Our Products Videos Why Mobile CommonsIn this How To video, we walk you through how to schedule a new broadcast to your mobile list from the Mobile Commons system.

Designing Your Event Website: A Little Bling Goes A Long Way

Connection Cafe

Include information relevant to the event, event FAQs, event impact, and contact/help information. What’s in a website? It’s a tactical tool for getting data into your system right?

Design 106

How To: Setup a Phone Opt-In Path

Mobile Commons

All Posts Blog FAQs VideosIn this How To video, we walk you through how to setup a phone opt-in path from the Mobile Commons system.

Social CRM Use Case 3: Optimize and socialize your member services


on Facebook, there is a process in place and a standard FAQ to point not just that individual to, but anyone else who might be lurking on the Facebook page and wondering the same thing.

FAQ 35

Why and How You Should Get Proactive About Customer Service


Upgrading From FAQs to Proactive Advice. These include supplementing documented FAQs with updated information culled from user-generated discussion forums, training virtual agents to support more natural conversations and using analytics tools to track the effectiveness of knowledge usage.

The Complete Nonprofit's Guide to Heartbleed


For a more detailed explanation of the bug, you can read the Heartbleed FAQ here. By now, you''ve likely heard of something called "Heartbleed" that the entire internet has been panicking about. What is Heartbleed?

Guide 31

Where to Find Great Free Music for a Video

Tech Soup Blog

Make use of the extensive FAQs. There's way more to cover than we can put in this blog, so cruise through the FAQ (there's one for video-specific questions too) or website support pages to help you get your bearings.

Audio 20

Benefits of Text Messaging vs. Push Notifications

Mobile Commons

FAQs Mobile Research Text Messaging When you check your smartphone, chances are you see a mix of text messages and push notifications.

Resources for Small Staff Associations


Good for FAQs on how to use your website, member profiles, etc. This post originally appeared on Mizz Information. ————-.

Tools 44

Improve Your IT Skills with Online Learning from Skillsoft

Tech Soup Blog

For more information, see the product descriptions for each online learning product or read the Skillsoft Discount Program Technical FAQ. TechSoup is proud to announce our newest donor partner, Skillsoft. Skillsoft is offering 10 online learning products across a variety of IT topics.

Cisco 16

What Your Nonprofit Needs to Know About the New BRIDGE Numbers

Nonprofit Tech for Good

To learn more about the BRIDGE Registry, see their FAQs. Launched on February 4, the new BRIDGE Registry is a database of more than three million nonprofits, NGOs, and charities worldwide and each one of them has been assigned a new BRIDGE Number.

Call for Submissions: Contribute to the NTEN Blog, e-Newsletter, and Journal


You might want to check out our submission guidelines , and find answers to FAQs. Flickr: LexnGer In case you hadn't noticed, NTEN is a community of nonprofit and technology professionals sharing information about using technology effectively for nonprofit work.

NTC 2011 is Upon Us!


If you get confused here’s an FAQ for ya. 2011 Nonprofit Technology Conference (#11ntc) is ramping up by kicking off the community voting website for over 400 nonprofit focused sessions! We have until September 30 th to vote for those we think will be the most valuable to the overall NPTech community. If you’re not familiar with the Nonprofit Tech. Conference head over and take a look at the agenda , the sessions , the day of service , and who attended in the past.

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One Company. One Mission.

Connection Cafe

I encourage you to watch Marc's video, check out the FAQs, and send us any questions or feedback. Author: Gene Austin. Today we embark on our next journey: Convio and Blackbaud together – united to reach new heights. As a unified company with a common mission, we will make multi-channel supporter engagement a reality at a faster pace than either of us could have achieved separately. We are excited. We are dedicated.

FAQ 16

Top Ten Tips for Finding a Perfect Nonprofit Board


For more on finding that perfect fit, download our free book, Giving Back , complete with case studies and answers to the FAQs we are asked most about board service. You asked. We listened. We hope you find our Top Ten Tips for Finding a Perfect Nonprofit Board useful.

Mobile Commons - Untitled Article

Mobile Commons

Blog Collateral FAQs Text Messages When you check your smartphone, chances are you see a mix of text messages and push notifications. Although they may appear to be the same thing on your screen, text messages and push notifications are significantly different in how they work and how you can use one or the other to connect with mobile users.

#IFC2015: Viral Fundraising Campaigns One Year Later: What Can We Learn?

Beth's Blog: How Nonprofits Can Use Social Media

The ALS IceBucket Challenge in 2014 that raised over $115 million is well known to all, but this FAQ can help refresh your memory. Prepping for our Big Room Session at IFC.

The Nonprofit Tech Jobs Board is here!


Head over to the Job Board FAQs , drop us an email or comment below. Over the years, we’ve had lots of requests for a job board for the NTEN community. We aim to please and we’re thrilled to announce a beta version of NTEN’s brand new job board. NTEN’s Nonprofit Tech Job Board is a platform dedicated exclusively to paid nonprofit technology career opportunities.

What is GOTV Anyway? An Explainer for Non-Politicos


Here’s a quick GOTV FAQ to help you get up to speed - and if you need more info (or you're an old hand who already knows all about GOTV), check out this GOTV myth-busting video from The Campaign Workshop.

What Do You Want to See at Your NTC? Please Vote!

Tech Soup Blog

You can read more in the Voting FAQs. It's time for the annual community voting on #16NTC sessions. Next year's Nonprofit Technology Conference (March 23–25, 2016) will be in our own backyard — San Jose — so TechSoup will be there with bells on!*.

3 Ways SMS Builds Customer Loyalty and Engagement

Mobile Commons

This is a great way for companies to communicate with people without requiring them to wade through the Internet sludge or sit through long phone call wait times that often accompanies FAQ and support. Is your company seeking the perfect communication channel to reach your consumers?

FAQ 22

Introducing Groundwire and Groundwire Consulting, Inc.


Please check out these FAQs for more information. These are exciting times. Going green is no longer just for a small fringe group. Moms and dads everywhere care about what they are putting on, in and around their families. People are becoming interested in energy-saving (and money-saving) households. Friends who you never would have expected are coming into stores with cloth bags and taking mass transit.

The Top Data Obstacles and How to Overcome Them

NonProfit Hub

Check out tutorials and FAQs for your database to work out better and the faster ways to be getting your work done. Data is essential for every single organization out there. Fortunately, in today’s vast world of technology, data has become easier than ever to access. It provides a helpful way for organizations to track numbers, insights and trends. In turn, those results can pave the way for more efficient operations. But it doesn’t stop there—simply accessing data isn’t enough.

Facebook Timeline Launches With Three “Giving” Apps – Many More Likely To Come

Nonprofit Tech for Good

Their tool set has expanded and improved over the years so if your nonprofit was one of the early adopters of Causes and you haven’t checked out their Causes Tab recently, or their community tools, Wishes , and gift cards, then be sure to have a browse around their FAQ for Nonprofits and the Causes Blog.

What to Do When You Outgrow Your Homegrown Tech Support

Tech Soup Blog

Learn more in the IT Assist FAQ. Many charities start up on a shoestring, get the most computer-savvy person in the office to do all the computer stuff, and pretty quickly outgrow that accidental techie model. What's the next step? It's called managed IT services.

FAQ 28

Manage IT Incidents with GoToAssist Service Desk

Tech Soup Blog

Citrix also offers an FAQ about both of its GoToAssist modules. TechSoup is proud to announce GoToAssist Service Desk as its newest offering from Citrix.