The Modern Nonprofit

MARCH 26, 2024

” Send from an individual staff email rather than a generic info@ email to add a human touch. Surveys are another simple way to gain direct feedback. The key is relevant, consistent and personalized contact across channels. Track donor preferences and engagement over time.

Support 52

Support Donor Community Retention 52

NonProfit Hub

NOVEMBER 2, 2018

Your donor profiles traditionally include the following data: Contact information. You might gather this info by asking donors to fill out a survey, or by conducting research in your community. Survey your donor community. Leverage these surveys to learn more about how your donors feel about you and your cause.

Retention 56

Retention Data Donor History 56

Qgiv

DECEMBER 27, 2021

That makes them ideal candidates for forms that ask users to: Sign up for newsletters or emails Download an asset Request information Submit requests for contact. Donation forms Event registration forms Volunteer profiles, emergency contacts, etc. Surveys Client questionnaires Any other long-format forms.

Donation 59

Donation Comparison Newsletter Test 59

Qgiv

JUNE 8, 2021

are at least partly to blame, given that it can be difficult to steward these donors due to a lack of contact info and context (reason for giving) around their donations. With rates below 20% for the first time ever, it’s likely to assume that the rise of transactional methods of giving (SMS, peer-to-peer , social media, etc.)

Report 52

Report Project Effective Retention 52

Volunteer Hub

APRIL 1, 2023

Once implementation is over, I follow-up with additional resources, information about how to contact support, and recorded webinars. Right now, we capture feedback during the implementation process and through surveys. I also do quarterly webinars that are always posted on our support site news feed.

FAQ 52

FAQ Training Train Audio 52

Classy

JULY 14, 2021

Feedback: Many virtual conference platforms offer features that allow for sending participants surveys both after specific sessions, as well as about the event as a whole. Alexa’s team reviews post-session and post-event feedback surveys from attendees to get direct insight into the attendees’ personal experiences. Contact Local Media.

Virtual 105

Virtual Professional Marketing Fundraising 105

Tech Soup

JULY 29, 2014

The patch relays the info to a cloud app for analysis and in due course the info shows up on a doctor’s smartphone. Phones also provide a reliable contact method for people who have no permanent address. For one thing, phones allow them to look for work, housing, or medical help.

News 69

News Technology Homeless San Francisco 69

NonProfit Hub

MARCH 24, 2022

In addition, we have the ability to survey our donors and examine how they talk about our cause. Note, however, that if you survey your donors or ask questions of a potential donor, you have to learn to read the answer behind the answer. What are their common objections, fears and concerns about giving?

Donation 61

Donation Tips PowerPoint Advice 61

DNL OmniMedia

FEBRUARY 25, 2023

We also develop customized fundraising tools for the Luminate platform, including P2P, advocacy mobile apps , gift entry portal, an email authoring app, a web survey app, TeamRaiser extensions and overlays, member center customizations, and more. Fundraising products for Luminate Online. Learn more about our array of products.

Blackbaud 52

Blackbaud Integration Nonprofit Platform 52

Tech Soup

JULY 29, 2011

I like the way he explains that CRM databases are used mostly for collecting donations, sending emails to supporters, segmenting lists, personal fundraising, event registrations, surveys, petitions, advocacy letters, and other advocacy functions. Very nice info from Avi Kaplan of Care2. that includes 10 free licenses.

Tools 50

Tools Skype Advocacy Info 50

NonProfit Hub

JULY 31, 2014

Having all of this information available upfront will increase your credibility in the eyes of the prospective volunteer, and prevent you from having to provide information via email or phone once they make contact. You should keep in close contact with volunteers long after they leave your facility or event.

Volunteer 68

Volunteer Experiment Indianapolis Guidelines 68

NetWits

DECEMBER 2, 2010

Preference and Opinion – this is something that you can survey or poll your donors on, and collecting this information via an online portal is a great idea. Next, Determine Who to Contact. Warm your audience up first with a newsletter or general info communication. direct mail, e-mail, telemarketing, etc.)

email 149

email Marketing Mail Metrics 149

Qgiv

OCTOBER 27, 2021

If none of your volunteers want to help recruit or give a name of a friend or family member who could volunteer for you, you may want to step back and survey your volunteers to gauge their current satisfaction and engagement levels. Host info sessions for potential volunteers. Reach out to former volunteers.

Volunteer 98

Volunteer Strategy Guide Local 98

NonProfit Hub

JULY 31, 2014

Having all of this information available upfront will increase your credibility in the eyes of the prospective volunteer, and prevent you from having to provide information via email or phone once they make contact. You should keep in close contact with volunteers long after they leave your facility or event.

Volunteer 61

Volunteer Experiment Indianapolis Guidelines 61

Get Fully Funded

OCTOBER 19, 2021

A brief survey about how they found out about your organization, why they chose your organization, and what types of communication they would like to receive. You can include a mail option and a QR code linking to an electronic survey. You’ll be tempted to share a ton of info in your welcome kit – don’t.

Donor 130

Donor Ideas Gift Social Media 130

Connection Cafe

NOVEMBER 21, 2013

It sounds creepy, but this is info you can (and should) use. With zip codes gathered from credit card transactions or post-sale surveys, you can get an idea of where your supporters are coming from. With this contact information, you can begin targeted, personalized communications. You know where they are. What’s the age range?

System 35

System Data Arts Amazon 35

Qgiv

NOVEMBER 17, 2022

Store their contact info like email addresses and phone numbers and easily track donor interactions when they make a donation or volunteer for your organization. Your supporters are more likely to engage with your organization if they’re being contacted regularly and receiving information that’s relevant to them. Bloomerang.

Platform 52

Platform Guide Fundraising Nonprofit 52

Tech Soup

JULY 25, 2011

Part of the webinar included this survey of the listeners below, which in of itself is useful for tracking how nonprofits and libraries recruit and support their volunteers. Here are the results of one of the live polls conducted during the webinar: Facebook. This viral method of getting information out, is just that - viral.

Social Media 44

Social Media Volunteer Media Management 44

Connection Cafe

MARCH 30, 2011

” Tabling, as defined by an informal survey of several of my favorite organizing buddies, is the act of standing behind or near a table in a conference setting to distribute branded swag, engage with conference attendees, and gather the names and contact information of constituents.

Mail 44

Mail Conference Convio PowerPoint 44

Amy Sample Ward

APRIL 27, 2009

ARC - gather data every morning and share with organization via email; issues that seem sensitive or are newsworthy will contact subject matter experts to follow up. Qui - for clients that are larger, we set up media citation reports (like a word doc with titles and links and relevant info about the mentions and how they should respond).

Social Media 102

Social Media Map Strategy Media 102

The Modern Nonprofit

FEBRUARY 27, 2024

Virtual Info Sessions Online info sessions are an excellent way to educate prospective volunteers about upcoming events and campaigns. Maintain regular contact with volunteers. Seek input through surveys or discussions on ways to improve the volunteer experience. First impressions matter.

Retention 59

Retention Volunteer Action Practice 59

Get Fully Funded

AUGUST 21, 2022

Keep your donors in mind and only send them info that they would truly care about reading. Whether through a survey or just simply asking them outright, invite donors to speak out. Shoot for offering them the chance to respond every single time you share info with them. Make it super easy to contact you. And do it often.

Communication 81

Communication Donor Tips Fundraising 81

Qgiv

MAY 26, 2021

Ideally, the person in the picture is making eye contact with the camera: that makes donors feel more connected with the subject! Notice how both of the subjects are making eye contact with the camera! Neither subject is making eye contact with the camera, but it gives donors a glimpse at the potential impact their gift will make.

Donation 52

Donation Photo Camera Kansas City 52

Neon CRM

OCTOBER 10, 2023

For a nonprofit with more than 60,000 records, contact Bloomerang’s sales staff for pricing. And, since donor and giving information will have to be manually entered into the spreadsheet—no automation or integrations here—the likelihood of entering incorrect info due to human error is high.

Green 97

Green Database Nonprofit Template 97

Care2

JANUARY 15, 2009

Survey Your List: Ask your subscribers which subject areas they are interested in reading about. Gather demographic info if you don’t already have it. 60) Search « What Makes A Campaign Go Viral? How are standard links at the top (such as Tell A Friend) and content areas (such as a Letter From The Editor area) performing?

Newsletter 51

Newsletter Social Media Advocacy Tips 51

Qgiv

AUGUST 6, 2021

A welcome email series is how businesses make introductions to new contacts. Companies send a series of emails at a regular cadence to introduce their business and products to their new contacts. Give donors your history and leadership info. Summarize the welcome series info in a final email. Get The Templates.

Template 69

Template email Donor Create 69

Neon CRM

MAY 31, 2023

Your nonprofit can use a variety of tools and techniques to track donors’ progress through the donor journey, including donor management software , surveys, and analytics. Instead, you can leverage the Benjamin Franklin effect and send them a donor survey within 48-72 hours of their donation. It depends!

Management 52

Management Donor Guide Retention 52

Care2

APRIL 26, 2007

60) Search « Survey Says: Nonprofits Fail to Track Marketing Impact | Main | Care2 and Free Range become One Planet for Earth Day! 60) Search « Survey Says: Nonprofits Fail to Track Marketing Impact | Main | Care2 and Free Range become One Planet for Earth Day!

Social Media 31

Social Media Mobile Advocacy Online 31

Care2

MAY 31, 2007

Clearly this indicates the importance of contacting new online subscribers as soon as possible. And what should that contact look like? Or, is it more effective to cut to the chase and make the initial contact a direct fundraising ask? But how soon, exactly? She can be reached at 202-465-3777 x9107 or karen@earth.care2.com.

Social Media 28

Social Media Advocacy Activities Active 28

Care2

MAY 29, 2007

Clearly this indicates the importance of contacting new online subscribers as soon as possible. And what should that contact look like? Or, is it more effective to cut to the chase and make the initial contact a direct fundraising ask? But how soon, exactly? She can be reached at 202-465-3777 x9107 or karen@earth.care2.com.

Social Media 28

Social Media Advocacy Activities Active 28

Museum 2.0

MARCH 28, 2008

Last month, the IMLS published a report on a survey of 1,700 people, with similar findings about trustworthiness of museums and libraries, and some great added information about how use of the internet benefits both museums (with higher in-person visitation) and visitors (with more ways to find information of interest).

Participatory 20

Participatory Museum Teen Voice 20

Bloomerang

MAY 7, 2021

They have my contact information but all I ever get is their season brochure. And your goal is to just put your organization on their radar because once they buy it, you have their contact information. But a lot of times we get these people coming and we don’t get their names or their contact information. Even better. .

Causes 120

Causes Chad Support Donor 120

Bloomerang

SEPTEMBER 18, 2021

Because you’ll have permitting fees, you may have, you know, some design fees, you may have to do some testing with surveys or geotechnical studies. And I had a plumbing contact. I know we’ve got the contact info there, but please let people know again. And I’ve shared images of two recent projects. .

Campaign 93

Campaign Video Project Process 93

Amy Sample Ward

JUNE 22, 2011

The survey was distributed online only. Personal contact is important. Smaller requests with appropriate frequency – Millennials said they want to hear from organizations, but not get asks all of the time (want info on programs and services monthly). 10% said they gave single gifts larger than $1,000.

Research 224

Research Donor Gift Leadership 224

Bloomerang

SEPTEMBER 24, 2021

We had surveyed an alternative high school and half the kids had said, “There’s no adult that I can talk to but I need to talk to somebody.” In the survey and interviews process, that is the primary way to reach everyone. So I do the survey early in the process. We may have a survey.

Community 80

Community Video Slides Survey 80

Bloomerang

JULY 31, 2021

Are you actually doing a survey? And in terms of the general information that you should gather, and this could be then built into your grants calendar, general information, and including contact information, it’s very, very critical to have that and how they like to be contacted. Is it phone, e-mail?

Grant 119

Grant Build Video Strategy 119

ASU Lodestar Center

AUGUST 24, 2011

social media contacts ( Twitter , Facebook , LinkedIn ), and graphical elements such as a logo or a banner ad for a program, event, or campaign you're marketing. Start by looking at your website usage analytics (more info on this below). Also, remember to survey your constituents and conduct other audience research as needed.

Communication 93

Communication Effective Impact Benchmark 93