Forum One

JULY 6, 2023

Whether it’s determining what content leads to conversions, or tracking the CX experience among a complex system of different branded websites, there are some unique challenges that mission-driven organizations face when it comes to tracking customer satisfaction.

Measure 65

Measure Websites Metrics Track 65

Nimble AMS

JULY 25, 2019

If you don’t put in place a solid system as your organization grows to the next level, it becomes more difficult to accommodate the evolving needs of members. With these challenges in mind, here are six signs that it’s time for a new membership management system. Otherwise, your growth may flatten out.

Associations 60

Associations System Management Software 60

Amy Sample Ward

JUNE 6, 2011

Content Map Template: [link]. Metrics Template: [link]. List of Social Media Management Systems. DIY Community Engagement Metrics. Slacktivism: Turning a Like into Social Change. Here are the slides from the session and links to get you started: Social Media in 30 Minutes a Day. Community Map Template: [link].

Social Media 278

Social Media Wikispaces Media Template 278

M+R

MAY 31, 2022

that thing Apple is doing to email that’s going to change everything.” We saw some of the impacts of these changes in this year’s Benchmarks. Apple Mail Privacy Protection works by pre-loading email content — including open tracking pixels. Reminder, email opens are tracked by tiny image pixels embedded in email content.

Mail 107

Mail Spam Rate email 107

Pamela Grow

MARCH 7, 2024

Feedback/Survey Email Consistent feedback plays an important role in the Simple Development Systems model and you’ll want to incorporate it throughout your digital strategy. The email open rate for nonprofits is roughly 25%, according to many companies that track these metrics.

email 69

email Storytelling Newsletter Nonprofit 69

Qgiv

MARCH 14, 2023

Donor Retention Donor retention as a metric has gained traction since 2001 when Adrian Sargeant published the first academic research on the financial impact of increased donor retention. Many organizations use disparate systems, CRM, online giving, volunteer management, email marketing, wealth screening, website tracking, the list goes on.

Challenge 98

Challenge Retention Nonprofit Tennessee 98

Care2

OCTOBER 15, 2013

That’s why you need to change the way you measure social media and declare a war on vanity metrics. As nonprofits organizations, your ultimate goal is to fight for social change and mobilize people to take action. Are people sharing your content with their friends and inspiring them to get involved with your organization?

Metrics 77

Metrics Social Media Media Social 77

Media Cause

JULY 11, 2023

Whether someone just joined your mailing list or made a donation, your email system sends personalized messages automatically. Personalized Content Automation doesn’t mean one-size-fits-all. For instance, you can segment different content to first-time donors, recurring donors, or volunteers.

email 52

email Service Marketing Metrics 52

Pamela Grow

OCTOBER 30, 2023

Before you begin any project involving data analysis, start by clearly outlining your goal so you know which metrics to analyze. These groups require different tactics to persuade them to change their behaviors, and here’s how you can use data about each donor type to increase fundraising: Existing monthly donors.

Analytics 52

Analytics Data Giving Metrics 52

Get Fully Funded

MAY 9, 2022

What can you do to improve the metrics that matter? When you set marketing systems in place, they don’t always work together like they should. Put all your goals on paper and include every metric you need to measure to meet the goals in your fundraising plan. You change more lives. What’s working? What’s not working?

Marketing 69

Marketing Guide Metrics Nonprofit 69

Non Profit Quarterly

APRIL 20, 2023

Meta—the parent company of Facebook and Instagram—has been under fire in the past few years over its lax policies on news content, data privacy, and misinformation. Some users are migrating to new platforms, like Post, or to decentralized, open-source services, like Mastodon.

Social Media 94

Social Media Media Strategy Social 94

Forum One

JULY 15, 2021

A step-by-step approach to personalization allows organizations to start delivering unique content sooner than later. As individuals, we’re served targeted content and ads based on our previous online behavior or social media profiles (e.g., This includes: Email databases Website analytics CRM systems Online giving platforms.

Personal 100

Personal Test Demographics Analytics 100

Nonprofits Source

MAY 25, 2023

As you consider ways to improve your patient acquisition strategy, think about how these changes can also provide retention benefits. Initial contact: A patient makes contact with your healthcare system online or in person. Treatment: The healthcare system prescribes treatment and follow-up instructions.

Goal 52

Goal Tips Review Map 52

EveryAction

JUNE 8, 2023

Through integrated multichannel campaigns and intense optimization based on audience and key performance metrics, MESG Marketing helps nonprofits raise more money, grow and cultivate constituent bases, drive advocacy actions, and develop their online brands. Learn more at MESG.marketing !

Advocacy 143

Advocacy Local Poll Audience 143

Media Cause

FEBRUARY 12, 2024

The world of social media is constantly evolving, and understanding social SEO is imperative for your nonprofit to make the most of organic content. Organic social is considered free, non-paid content created, uploaded, and shared within social platforms such as Facebook, X (formerly Twitter), Instagram, and YouTube.

Search 59

Search Alternative Social Social Media 59

Forum One

MARCH 18, 2021

Change is hard. Even seemingly minor changes can give us a sense of dread — something could go wrong—or worse, could fail completely. Oftentimes, we see that once we start pulling the thread on one element that must be updated, a multitude of other systems and processes follow that impact teams across functions.

Digital 87

Digital Demonstration Colorado Leadership 87

Whole Whale

MAY 3, 2023

While nonprofits had a decade plus to prepare for mobile-first changes, chat-first changes will come far faster. Nonprofits that are reliant on organic search traffic need to start optimizing for this new reality now to mitigate the drop in engagement and support as the sea change happens. Track upstream search-side metrics.

Search 52

Search Grant Organization Voice 52

Whole Whale

MAY 3, 2023

While nonprofits had a decade plus to prepare for mobile-first changes, chat-first changes will come far faster. Nonprofits that are reliant on organic search traffic need to start optimizing for this new reality now to mitigate the drop in engagement and support as the sea change happens. Track upstream search-side metrics.

Search 52

Search Grant Organization Voice 52

sgEngage

JULY 20, 2021

Porter Novelli’s latest research on business and social justice shows that consumers, employees and other stakeholders want companies to acknowledge their role in systemic injustices and actively change the system. These will be critical metrics for us to gauge our performance. It allows us to “walk the talk”!

Government 98

Government Social Blackbaud Companies 98

Saleforce Nonprofit

APRIL 19, 2021

Their systems and processes help them pivot when an unexpected turn of events (a global pandemic or a tidal wave of social activism, for example) turns their operations upside-down. They’re flexible enough to pursue multiple paths to impact, which is critical given how quickly the world changes today. Where are you on the spectrum?

Digital 116

Digital Question Mentoring Michigan 116

Whole Whale

SEPTEMBER 3, 2021

The upcoming iOS15 update will create some changes in how email marketers use opens to track success and retarget their audiences — but as we all know, adapting to change is part of operating in the digital landscape. What can I do to prepare before the iOS15 changes? How will iOS 15 impact email marketing? Masked Emails.

email 104

email Marketing Test Mail 104

ASU Lodestar Center

MAY 24, 2016

When a well-designed mobile application is published, staying connected creates an endless amount of possibilities and the exciting part for nonprofits is to keep the content new and fresh. Having the right players is key when designing the user experience, and for the future of a gamification system in the social sector. Player Goals.

Game 56

Game Change Arizona Badge 56

Bloomerang

AUGUST 22, 2023

Bloomerang Bloomerang is the best all-around nonprofit fundraising resource because you get a donor management platform, online giving tool, marketing platform, and reporting resource, all in one system. Manage all online campaigns from one convenient system to monitor fundraising progress and donor engagement.

Websites 77

Websites Paypal Fundraising Nonprofit 77

Whole Whale

NOVEMBER 23, 2022

Flexibility : The best dashboards are flexible enough to track the metrics that are most important to your nonprofit. Key Performance Indicator (KPI) : A key performance indicator is a metric that organizations use to track and measure progress towards their goals. Metrics : Metrics are measures of something.

Analytics 52

Analytics Tools Wikipedia Track 52

The NonProfit Times

MAY 23, 2024

Fundraisers have other metrics available. Any number of variables can influence these metrics. It’s surprising to see how statistically significant such seemingly small changes can be.” Among those are clickthrough rates, response and conversion rates, and opt-out and unsubscribe rates.

Test 52

Test email Spam United States 52

AccelEvents

AUGUST 15, 2021

For the most part, the content is either the same in both formats or very similar. Your event format, agenda, content, and tools, should all work toward your event goal. . Come up with hybrid event gamification ideas for your event content, such as: . Keep yourself open to changes. Hybrid Event Best Practices.

Stream 98

Stream Hosting Virtual Registration 98

Bloomerang

MAY 31, 2022

Also, review your fundraising metrics and data from previous campaigns. This information can give you a clearer picture of how your fundraising efforts have grown or changed over the years. A modern fundraising strategy relies on powerful software solutions that consolidate fundraising into a centralized online system.

Strategy 106

Strategy Develop Fundraising Nonprofit 106

Nimble AMS

SEPTEMBER 30, 2019

If you’ve ever worked with a mentor or career coach when considering a job change, they may have told you something like this: “Make sure you’re not just running from something you don’t like, but that you’re also moving to something that’s better for your career.” There are lots of reasons to leave your current AMS: It’s woefully outdated.

Associations 60

Associations Retention Software Job 60

Forum One

FEBRUARY 7, 2023

Google changed it to Universal Analytics after they acquired it in 2005.) Needless to say, a lot has changed since 2005. Google answered these challenges with a system that ultimately became GA4, and announced no further development of UA. Why is Google making this change? Which visits lead to engagement?

FAQ 57

FAQ Organization Analytics Google 57

Nonprofit Tech for Good

DECEMBER 28, 2010

We track amount raised, number of donors, and number of action takers from social media, as well as some other social media-esque metrics like fan base growth over time, sentiment, and user engagement (number of comments, number of likes, etc). I also got them involved by getting our CEO on Facebook and our COO on Twitter, so they “get it”.

United States 230

United States Social Media Interview Media 230

3rd Sector Labs

JUNE 30, 2014

Because donors are people, and people’s lives change. We move, take new jobs, change phone plans, change email accounts, marry, divorce, raise families, change religions, develop new interests, attend new events, and get involved in new activities. Nobody can complete an appeal using just 1 or 2 systems.

Attention 157

Attention Data Donor Retention 157

Neon CRM

OCTOBER 19, 2023

Access to Exclusive Content One of the primary benefits of joining a membership-based organization is gaining access to exclusive content. If you’re looking for a good way to start offering exclusive content, try a members-only newsletter. This information helps in continuous improvement and tailoring benefits to member needs.

Benefit 52

Benefit Associations Nonprofit Grant 52

3rd Sector Labs

SEPTEMBER 4, 2014

Good data, however, and the technology systems that depend upon good data, are THE key to your fundraising success. Two rules that every charity needs to live by: Rule #1: if the data is poor, the content does not matter. People’s lives change – jobs, addresses, marital status, interests, buying habits, you name it.

Data 184

Data Time Fundraising Retention 184

Forj

JUNE 7, 2021

At Web Courseworks , we help professional, healthcare, and trade associations grow their learning businesses with effective learning management systems. A learning experience platform (LXP) is an innovative tool that associations and other learning businesses can use to disseminate educational content to members. Let’s dive in.

Platform 36

Platform Experiment eLearning Learning 36

Care2

JULY 16, 2014

What will this mean for the nonprofit world, and will this change how we''re communicating on Twitter? Social media isn''t a broadcasting system, it''s meant to be social, like a cocktail party. Here are 3 ways that nonprofits can use the new analytics without giving into the vanity metrics: Don''t obsess over every piece of data.

Track 65

Track Twitter Analytics Metrics 65

Bloomerang

OCTOBER 31, 2023

In today’s rapidly changing world, faith-based organizations face unique challenges in their efforts to connect with their communities and fulfill their missions. One common issue is the use of multiple, disconnected tools and systems for managing donor and volunteer relationships, events, communications, and more.

Classes 106

Classes System Management Donor 106

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 9, 2010

Through a suite of online tools—including a social networking site, online training, do-it-yourself content, and a Google-map mashup—KaBOOM! is developing systems to recognize and reward those who are having the most impact both online and offline. 7. Care more about real-world outcomes than online metrics. While KaBOOM!

Network 95

Network Case Study Social Change 95