Eric Jacobsen Blog

FEBRUARY 5, 2024

That core consists of working through and with other people to create value while using financial concepts and metrics to maximize the value created for all company stakeholders. I found this concept difficult -- does the problem lie with me?" Billhardt and Kracklauer : Learning is fundamentally a social activity.

Skills 92

Skills Learning Knowledge Leadership 92

sgEngage

NOVEMBER 14, 2023

Data silos are a common problem across all industries and can cause serious pain points, especially as data volume increases. Restricted research: Inconsistent data restricts healthcare teams’ ability to perform meaningful research and problem-solve. Data silos cause problems throughout the nonprofit sector.

Integration 76

Integration Data Nonprofit Platform 76

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 24, 2010

What is the way out of this problem? To refine a content strategy, I used the Fan Page insights metrics tool, particularly the stats on interactions and Fan Page growth. Here are some metrics that I use to harvest insights on those questions. Tags: facebook metrics. I have not done this yet.

Metrics 97

Metrics Benchmark Facebook Experiment 97

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 16, 2009

You need to pick the right hard data points (fancy way of saying metrics) that will help you harvest insights to improve your social media strategy. For blogging, you have to use a couple of different tools to get the different metrics you need. Jay Dedman pointed to an analysis Feedburner by Chris Baskind. Photo by Dwinton.

Metrics 81

Metrics Social Media Strategy RSS 81

Bloomerang

AUGUST 16, 2021

One of the biggest problems nonprofits face is improving their low donor retention rate. Here are some of the questions you might ask in order to understand what metrics to track: . You identify key metrics by which you’ll determine if your programs are successful. You can find a bunch of fundraising metrics to track here.

Analytics 122

Analytics Strategy Fundraising Benchmark 122

Forum One

FEBRUARY 28, 2023

No matter your biggest challenge, the ticket to solving those issues is figuring out how to break down these silos and make your data analysis easier. Enable self-service reporting and analysis Your next step is making your data accessible for the folks at your organization looking to make data-informed decisions.

Data 64

Data Analysis Map Accessibility 64

Gyrus

JANUARY 15, 2016

In many cases they are inspired to understand at a strategic level the results of their efforts via reporting and analysis. Analysis of LMS data by Training Managers is important but I’ve noticed it’s often ignored. Using analysis tools to reveal details of such problems are exactly the reason why they exist!

Analysis 49

Analysis Training Train Statistics 49

3rd Sector Labs

JUNE 30, 2014

While that’s understandable, it is also a big problem. Next problem, the fundraising advice. Technology is compounding the problem. Rather, outcome or program related metrics represent only HALF of the data in a donor relationship equation. Admit the problem and then move forward. The takeaway?

Attention 157

Attention Data Donor Retention 157

3rd Sector Labs

SEPTEMBER 4, 2014

The problem with donor data – with all consumer related data – is that it degrades so rapidly. Improving your donor retention metrics even a few percentage points can make a world of difference in your long term fundraising success … and stability. 5 – Donor retention. 8 – Data hoarding. Don’t do it!

Data 184

Data Time Fundraising Retention 184

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 13, 2011

(KD Paine and I will be collaborating on a project in the coming months). The workshop shared a landscape analysis of what’s already out there from the various industries in order to build a clear understanding of what’s in place and what isn’t in terms of social media measurement valid metrics.

Measure 115

Measure Social Media Media Metrics 115

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 17, 2011

Not all nonprofits are born with the spreadsheet gene. And it isn’t simply a technical problem that can be solved through training or purchasing analytics software. Data is focused on the metrics that are specific to social media channel. He thinks the business world is moving in the direction of more data analysis.

Culture 115

Culture Data Measure Social Media 115

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 29, 2013

The Networked Nonprofit wasn’t only about making smart use of social media and metrics. They can help people with different knowledge, skills, and points of view to tackle a shared problem, see old things in new ways, or challenge the status quo. How to make convenings count: a new hands-on guidebook. By Noah Rimland Flower.

Arts 95

Arts Design Collaboration Analysis 95

Whole Whale

SEPTEMBER 8, 2023

Surveys, interviews, and data analysis can reveal the equivalent of that Rolls-Royce insight – the key emotional triggers, values, and desires of your existing and potential supporters. Use statistics to vividly demonstrate the scale of the problem being addressed. The metrics showed the ads were not effectively driving growth.

Lesson 59

Lesson Fundraising Digital Test 59

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 5, 2010

My version of the game includes "life happens" cards where groups gain points if they solve certain problems like staff resistance or define metrics. For example, when I did this workshop in Australia, I met Dr. Linda Kelley who had just finished an analysis of the technographics of Australian museum goers. What to do?

India 92

India Romania Australia NGO 92

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2011

She went to say that she thinks too many folks are focused on the Facebook Like as the social media success metric. “Who cares? The problem is that most people are already doing something before they decide to measure. That’s also how we’ve been able to obtain more resources to handle the volume we have.&#.

Measure 100

Measure Social Media Survey Relationship 100

Eric Jacobsen Blog

JUNE 14, 2020

The well-intended “programs” that don’t work are nothing more than a relabeled annual job satisfaction survey that combines “agree and strongly agree” responses into a “% favorable metric” that looks good on the surface but hides problems. A strong metric and reporting system are basic requirements. Harter, Ph.D.

Conversation 52

Conversation Interview Review Culture 52

NTEN

MAY 19, 2010

" That's where the Analysis Exchange comes in. Time strapped nonprofits can sign up to receive free web site analysis. Amy Sample, Director of Web Analytics at PBS Interactive, says: "What I love about the Analysis Exchange is the learning is reciprocal. > Learn more and join the Analysis Exchange today!

Analytics 60

Analytics Web Consultant Free 60

NonProfit Hub

FEBRUARY 18, 2021

You might answer this question with metrics like the number of new donors or the number of donations. While these basic figures can be informative from a year-over-year trend perspective, they do a poor job answering questions like: Why did these metrics change? I consider those basic metrics to be “rearview mirror” metrics.

Metrics 87

Metrics Fundraising Retention ROI 87

Beth's Blog: How Nonprofits Can Use Social Media

MAY 5, 2011

A key finding: Nearly 60 percent of respondents listed “ measurement, analysis, and learning &# as their top information technology bottleneck. How many take the time on the front-end to set up a simple system to collect the essential metrics to figure out what is working or what isn’t? Or to document results?

Social Media 102

Social Media Results Data Learning 102

Allegiance Group

APRIL 15, 2024

It starts with a detailed analysis of your donor base, including average gift size, retention rates, and cost per acquired donor. Use Google Analytics to track metrics like unique visitors, pageviews, backlinks, and more to identify how to create compelling online content.

Fund 52

Fund Donor Strategy Search 52

Zen and the Art of Nonprofit Technology

APRIL 3, 2009

The thing that is prompting this post is the little storm about the security metric that we used to try and get a handle on the security of the 4 different systems we reviewed. First, a simple metric relating to security reports, and second, what processes are in place in the communities to deal with security. More on that in a bit.

Drupal 100

Drupal Comment Report Metrics 100

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 19, 2013

Explores the ecosystem of data for social problem solving and the role philanthropy can play. Argues for engaging in adaptive strategy given the data rich and rapidly changing environment for solving complex social problems. Do you need sentiment analysis? Larry McGill, “ Data for Good.” Alliance Magazine, September 2012.

Social Media 100

Social Media Channel Data Media 100

Bloomerang

AUGUST 30, 2023

Save your most-used reports as templates to reuse in future data analysis. Here’s a quick overview of some of the most useful marketing platforms: Email marketing platforms allow you to schedule email campaigns in advance, segment your subscribers, and measure email marketing metrics. Customized donor reports.

Software 87

Software Guide Fundraising Platform 87

Beth's Blog: How Nonprofits Can Use Social Media

JULY 8, 2010

Identifying these people or what Krebs calls “nodes&# is core of social network analysis. There are some free tools that can help you visualize your Twitter network or do quasi social network analysis on Twitter. One problem is that it doesn’t analyze your network in real time. Here’s a few that I’ve used.

Twitter 107

Twitter Network Tips Influence 107

Eric Jacobsen Blog

JULY 7, 2019

The well-intended “programs” that don’t work are nothing more than a relabeled annual job satisfaction survey that combines “agree and strongly agree” responses into a “% favorable metric” that looks good on the surface but hides problems. A strong metric and reporting system are basic requirements. Harter, Ph.D.

Conversation 40

Conversation Interview Review Culture 40

Connection Cafe

APRIL 15, 2019

There’s a greater risk of misleading the readers when you start the axis at a random point — the whole point of the bar is that its height or length encodes the metric. Circle charts are often used these two ways: a) the size of a circle denotes a metric, and. b) a circle is divided into “slices” to encode different metrics.

Chart 27

Chart Results Create Fundraising 27

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 12, 2009

The purpose is to call attention to the problem of Information Overload, how it impacts both individuals and organizations, and what can be done to lessen its impact. Mapping Strategy to Metrics, Benchmarking, and ROI. Do an annual ROI for your blog (and other social media activities) using benchmarking and metrics.

Awareness 100

Awareness Tips Social Media RSS 100

NTEN

JULY 16, 2010

We'll talk through what metrics are possible to gather from commonly used types of software and discuss a framework to help you analyze what's likely to be useful to you. Storytelling & Data : Data is so much more than a stack of numbers or a server filled with client outputs. This information needs to be understandable and shareable.

Data 61

Data United States Metrics NTEN 61

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 21, 2008

  He made the points that your metrics must get you to results - and the three most important results are: Increased Revenue. "    He talked about different categories of metrics for the web: 1)   Types of visitors:   You have to get inside your customer's heads and what is important to them. 

Marketing 50

Marketing Measure Metrics Hunger 50

Connection Cafe

AUGUST 25, 2017

Jobs to be Done Theory is about understanding what problems the website is solving for and the its responsibilities to end users and the organization, and then deciding how well is it performing those tasks. What are the most important website metrics to measure? The metrics should follow those goals. Allison: It depends.

Design 35

Design Websites Practice Philadelphia 35

Connection Cafe

AUGUST 24, 2020

As they do so, more hospitals are deploying grantmaking programs that support nonprofit partners, tangibly demonstrate commitment to the community, and tackle entrenched problems facing vulnerable populations. A small number of coherent initiatives with a clear theory of change and metrics. Intelligently align mission and strategy.

Community 35

Community Grant Foundation Homeless 35

Forum One

FEBRUARY 11, 2010

Forum One was a sponsor, and several of my colleagues from our user experience and design team lead sessions on topics ranging from tips on quick and simple audience analysis to learning from design mistakes and making client engagement fun in a group setting. Does it work for users with usability problems/disabilities?

Teach 44

Teach Experiment Arizona Metrics 44

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 15, 2011

For example, they know from their survey research, real-time monitoring, and content analysis of comments on their posts that a lot of people care deeply about environment issues, but don’t self-identify as “environmentalists.” We analyze the content that users spend the most time, referral traffic, and other key metrics over time.

Measure 97

Measure Policy Social Media Green 97

Connection Cafe

NOVEMBER 2, 2020

Define the problem and the “why”. Conduct an impact analysis and use it! While Steph doesn’t want you to ignore this metric completely, she encourages institutions to focus their energy on increasing their dollars by maximizing their current donors. . This enables you to develop a change management plan. .

Virtual 28

Virtual Blackbaud Award Wisconsin 28

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 13, 2007

The key takeaway for me is the whole point about the need for new metrics to measure learning from games. That the old metrics aren't working. This is the same conversation that is happening around web metrics versus blog metrics. We need metrics! Not only those that apply metrics but need to rethink them.

Game 50

Game Change Metrics Learning Environment 50

NTEN

NOVEMBER 20, 2008

To help relieve these demands, many organizations are turning to Business intelligence tools to retrieve, organize, and share knowledge for analysis and guided decision-making. BI can improve the speed and quality of decision-making by providing real-time information about key performance metrics. What is Business Intelligence?

Business 44

Business North America Metrics Analysis 44

Amy Sample Ward

JUNE 6, 2011

I like to think of it this way: Organizations may have the research or data, the capacity and staff, to identify problems and opportunities, to build messages, calls to action and campaigns. Look first at your organizational metrics. But, alone, the organization can’t make the change. How do we move away from slacktivism?

Build 220

Build Community Technology Action 220