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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Look to create new and innovative products and services for an underserved population in your membership. Step 2: Explore – In addition to reviewing the data in their dashboard, IAEE asked members in its annual member survey and in post webinar surveys about topics they’d like to learn more about.

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Audience Research vs. Usability Testing: Which to Use When

Forum One

The most common approaches are through two research approaches: audience research and usability testing. When it comes to audience research and usability testing, the two approaches can sometimes get mixed up, because after all, aren’t our audiences using our digital platform or tool? Usability testing: Defining the experience.

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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project!

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Design Series: Understanding Audience Needs

Forum One

And that strategic teamwork translates to efficiency on the other end, building products that audiences want to engage with because they’ve been thoroughly tested and designed. Here are methods for approaching user engagement that build and rely on trust: Surveys and Feedback Forms Listen to the crowd!

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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype.

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Get More Out of AI, Start Chatting

.orgSource

I asked all three bots to list 10 highly creative ways that associations could use their services. Use ChatGPT to design and conduct surveys and market research. If you’ve been looking for an initiative to spark interdepartmental collaboration, a chatbot would be a good test case. This is Chat’s contribution.

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How the Salesforce AppExchange redefines association management software

Nimble AMS

Here are some of the most popular categories: Finance Human resources Enterprise resource planning Sales Customer Service IT and admin Marketing Integration Salesforce laps Analytics Whatever your need, you can find a solution on the Salesforce AppExchange.