It’s All About the Journey: Strengthening Relationships Through a Touchpoint Audit
Allegiance Group
OCTOBER 8, 2024
This practice is part of a larger journey-mapping exercise that unpacks the various employee-donor relationships within your organization. Embarking on Your Journey (Mapping) You can’t conduct a touchpoint audit or journey-mapping exercise in a silo. The donor vortex recognizes that relationships are dynamic and cyclical.
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