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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! For Phase 1, we aligned in this project by talking with key stakeholders to learn how they operate, what members need, and where they hoped to see improvements.

Phase 46
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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. We’ll illustrate each of these 4 phases with an example of how we’ve done this for one of our clients, an organization in the health industry that provides an education program for their members. Phase 2: Research.

Phase 46
professionals

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Are we building the Candid tools you need? 

Candid

As you may have heard, we’re building new Candid tools to help those working in the social sector to do good even more efficiently and effectively in a fast-changing world. It is critical to have a clear understanding of all phases of their work to create an effective solution. How are Candid tools actually being used?

Tools 62
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Change Management for Grantmakers: The Center for Disaster Philanthropy’s Journey to Better Grantmaking

sgEngage

Choose the Method that Is Right for Your Organization When deciding on the ideal method for kicking off CDP’s change management process, we knew we wanted it to be collaborative among the eight-person grantmaking team, with everyone having the opportunity to lead.

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Fundraising Apps: 25+ Tools To Help Your Org Raise More

Bloomerang

With so many tools out there to choose from, your opportunities for customizing your organization’s tech stack are virtually limitless, especially when it comes to fundraising apps. They need intuitive tools that enable communication and that work right when they’re needed. Fundraising is more tech-powered than ever before.

Org 87
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Creating a Fundraising Culture in Your Nonprofit

Greater Giving

While each nonprofit is different and each donor relationship has its own intricacies, there are three general phases that define the donor journey: cultivating, soliciting, and promoting stewardship, and in each phase, there is the opportunity to promote a strong fundraising culture. The Cultivation Phase.

Culture 94
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Design Series: Understanding Audience Needs

Forum One

While understanding audience needs is the basis of all good strategy and user experience processes, end users often get lost or deprioritized in the design phase. Personas can be tough to define and get a hold of but with the help of trained consultants, you can leverage them into valuable design tools.