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How to gather high-quality nonprofit client feedback

Candid

Follow-up questions might ask about specific aspects of the service or clients’ interactions with the nonprofit. Collect data from as many clients as possible Our research showed that it is essential to collect survey responses from as broad and representative a sample of your client population as possible.

Rate 128
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What Do Donors And Nonprofits Think Of Crowdfunding Tipping?

Bloomerang

In this blog post, I share general findings I’ve gleaned from talking to about 100 donors and nonprofits, a decent sample size of participants spread throughout the U.S. Also, if you’re using a crowdfunding platform to raise funds, incorporate a survey mechanism to learn how your donors experience the platform.

Tips 91
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Three benefits of developing thought leadership content at your association

Nimble AMS

A study conducted by Edelman and Linkedin reported 65% of those surveyed said thought leadership content improved their perception of an organization. Your staff interacts daily with members, often gaining precious insight into their experiences. Empower staff to be thought leaders.

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Reaching Gen Z on social media: Expert advice vs. Gen Z opinion

Candid

Adding Gen Z’s perspective to the picture To put today’s expert advice to the test, we created a short survey that asked Gen Z about their use of social media as it relates to philanthropy. While this is a small sample size, it was highly targeted to people interested in nonprofits. Here are the top takeaways.

Advice 98
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Board diversity strategies to help nonprofits achieve success

ASU Lodestar Center

A 2017 survey from Board Source shows that 84% of members on nonprofit boards identify as Caucasian, which does not sway far from the 2015 survey. The Council on Nonprofits has samples to review. Examine current goals and objectives around board diversity and create benchmarks.

Help 96
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Turning Low-dollar Fundraisers Into Money Raising Superstars

NetWits

Include a sample email and talk about the impact of gifts ( Did you know just raising $25 can provide sick kids with a toy this holiday?). In 2011, Blackbaud and the Run Walk Ride Fundraising Council conducted an online survey of individuals who have participated in at least one run, walk or ride event in the last two years.

Raise 209
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4 Strategies to Increase Donor Loyalty

Bloomerang

Note that the relationship extends to every interaction between the consumer (aka donor) and your brand. Ensure all public-facing interactions are customer-service focused. Per the Loyalty Barometer, 58% of consumers feel the most important way a brand can interact with them is through surprise offers and gifts.

Donor 141