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Leadership Lessons From A Serial Entrepreneur

Eric Jacobsen Blog

Brad Jacobs’ new book provides you a treasure-trove of leadership lessons from a man with more than four decades of CEO and serial entrepreneur experience. In the book, Jacobs defines the mindset that drives his remarkable success in corporate America – and distills a lifetime of business brilliance into a tactical road map.

Lesson 57
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Six Books About Skills You Need To Succeed in A Networked World

Beth's Blog: How Nonprofits Can Use Social Media

Earlier this week, I wrote a guest post over at FrogLoop blog about Five Social Media Books , although not everyone liked the post. I admit that I mostly read non-fiction, but if I only read social media or geeky books that would be too narrow. There are countless books that tell you how to avoid mistakes. Schoemaker.

Skills 105
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What is Service Design?

Forum One

Service design focuses on mapping each touchpoint an individual has with a service provider in order to improve their experience and create a positive relationship between the two. In our example, it could be the booking website, the check-in kiosk, or the plane. You book your ride at the beginning.

Design 81
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How to Use Design Thinking to Improve Your Nonprofit’s Digital Strategy

Beth's Blog: How Nonprofits Can Use Social Media

We used some Human Centered Design techniques from their “ Innovating for People ” design methods recipe book. It was the most stimulating web platform strategy session that I have ever experienced! Technique #1: Rose, Bud, Thorn (Understanding). Technique 2: Affinity Mapping. Technique 3: Creative Matrix.

Design 128
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Methods for Facilitating Innovation in Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

Last month I had the pleasure of taking the Luma Institute Train the Trainers workshop where I got a chance to immerse in practicing facilitation techniques based on human centered design principles. The workshop instructor Peter Maher is founder and CEO, of Luma Institute , and a Jedi Master. ” What is Human Centered Design?

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How To Get Insight From Data Visualization: SHUT UP and SLOW DOWN!

Beth's Blog: How Nonprofits Can Use Social Media

I’ve been a fan of Dan Roam’s work since his book “ The Back of the Napkin ” in 2008. He was the keynote speaker at the 2012 NTC this year talking about the ideas in his recent book, “ Blah Blah Blah: What To Do When Words Don’t Work.” Map the data. The steps are: Collect your data.

Data 97
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Can Social Network Analysis Improve Your Social Media Strategy?

Beth's Blog: How Nonprofits Can Use Social Media

You are invited to a virtual book launch party ! It is really a technique to understand relationships. One of the first social networking analysis map was created by Jacob Moreno. In the book, we talk about the using low tech tools like crayons or post-it notes to map out your network.

Analysis 104