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Lead From the Human Side of Technology

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Digital platforms and processes infuse every business activity. Daniel Goleman’s 1995 book “Emotional Intelligence: Why It Can Matter More Than IQ” brought EI to popular attention. Disruption promises to be a permanent feature of business. Pay attention— This is an easy first step.

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Want To Be a Leader? Get to Know Yourself

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And, without self-awareness, it’s impossible to be a role model for others. However, the benefits of exploring your inner dynamics extend far beyond business. In an article titled “Why Leaders Lose Their Way,” Harvard business professor, Bill George, explains why the disconnection from personal reality can happen like this.

Awareness 221
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EI Helps Teams Use Technology to Fly

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Lego is another company that has consistently expanded its business model. Some models are more focused on individuals and others on groups and culture. Daniel Goleman’s 1995 book “Emotional Intelligence: Why It Can Matter More Than IQ” brought EI to popular attention. EI is not a new concept.

Team 221
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Flat, Tall, or In Between—Is It Time to Evaluate Your Organizational Structure?

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We all understand that technology has changed business. You are ready to add new categories of membership, sell products to a different audience, expand programs, or even revise the business model. Chaos in daily operations is diverting attention from strengthening important programs. Remote work is challenging teams.

Structure 251
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Weave a Safety Net—Find the Right Strategic Partners

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Sponsorships are the model that we’re all most familiar with. The board meeting agenda, the website update, and filling staff vacancies, are everyday tasks that make it easy to defer activities that don’t require immediate attention. Inspire and support the improvement or innovation of products or business practices.

Milwaukee 221
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Get More Out of AI, Start Chatting

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Actually, they are triplets because Microsoft has a bot named Bing, who receives less attention. Compared to today’s models, Eliza was tongue-tied. Review your strategic plan, business goals, and data to identify where automation could make an impact. You’ve probably had a conversation with the bot twins, ChatGPT and Bard.

Las Vegas 221
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Stay the Course Through Changing Weather—Strategic Advice From Association CEOs 

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During 2018 and 2019, my business partner, Kevin Ordonez and I, interviewed approximately 50 association executives. Their advice about strategy, leadership, and digital business is still ahead of its time. Business is Darwinian. Are you focusing sufficient attention on that area? It does the association a disservice.

Advice 170