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Everything your association needs to know about business process mapping

Nimble AMS

The road to implementing new technology can be a long one, but your organization can smoo th the way with business process mapping. Read our blog to learn everything you need to know about b usiness process mapping and prepare your association for implementation success. What is business process mapping?

Map 135
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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 72
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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 46
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A Road Map For Women Of Color In The Workplace

Eric Jacobsen Blog

For her book, Purushothaman interviewed over 500 women of color. The book provides a road map for women of color to make a profound impact within and outside our organizations while ensuring that our words are heard, our lived experiences are respected, and our contributions are finally valued," says Purushothaman.

Map 52
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How to Approach a Nonprofit Job Interview with a For-Profit Attitude (and Résumé)

EveryAction

As someone who has jumped from the corporate world to the nonprofit sector and back again, I’ve learned a lot about the nuances of both, especially in terms of the all-important first interview. No matter the reason, if you want to work at a nonprofit, it’s important to be able to sell yourself in an interview.

Attitude 101
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Interview: John Brennan of OpenAction

Amy Sample Ward

You can learn more about John and OpenAction in the interview below. The mashup was a map showing where people were volunteering in near-real-time. The real value to organizations is that they now have a dynamically updated map they can embed on their web site. We were both doing similar, but separate mapping initiatives.

Interview 123
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The Phases of Service Design

Forum One

This is a good point to get representative members of different teams in a room together to map out the current service delivery. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. Journey maps are a critical service design artifact.

Phase 46