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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! For Phase 1, we aligned in this project by talking with key stakeholders to learn how they operate, what members need, and where they hoped to see improvements.

Phase 46
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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. We’ll illustrate each of these 4 phases with an example of how we’ve done this for one of our clients, an organization in the health industry that provides an education program for their members. Phase 2: Research.

Phase 46
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For Positive Outcomes, Hold a Mirror Up to Board Performance

.orgSource

Recent data from the global consulting firm Spencer Stuart shows that 98% of S&P 500 boards conduct a board evaluation of some type, although only about a third review the board as a whole, individual directors, and committees as part of the process. Those extremely specific goals kept us on target.”

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3 Reasons Every Nonprofit Tech Project Should Begin with a Discovery

Nonprofit Tech for Good

A tech “discovery” is the initial, independent phase of a technology project where key analysis, design and planning are performed BEFORE a buy or build decision is made. Discoveries are essentially risk mitigation exercises, and they should be a separate contract from the build phase whenever possible. Why is that?

Tech 274
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The Power of Podcasting: Making Audio Content for Nonprofits

sgEngage

Establish the fundamental aspects of your podcast by answering the following questions: What is the primary goal of the podcast? Determine whether your podcast will aim to market your mission, educate your audience, achieve a different objective, or fulfill multiple goals. What unique perspectives can we offer?

Audio 76
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How to Tackle Content Migration with Ease

Forum One

While the bulk of the hands-on work of content migration will happen near the end of development, you should start planning for this phase as soon as the project starts. Some key things to consider early on include establishing your content goals and policies: What content will be most impactful on your new website?

Content 76
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Double the Donation’s Year in Review: 2021

Double the Donation

These are some of our most impactful advancements: Focusing on 360MatchPro: We’ve phased out Double the Donation’s Premium Plan in order to focus exclusively on our more effective, comprehensive automation solution, 360MatchPro. which is always the goal! As you can see, it’s been quite the year over here.

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