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What is Service Design?

Forum One

Service design focuses on mapping each touchpoint an individual has with a service provider in order to improve their experience and create a positive relationship between the two. There are lots of different pieces that go into the whole process, from engaging with services, digital tools, people, and places.

Design 79
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Philanthropic collaboratives are finding ways to more effectively measure impact

Candid

Measuring and learning at the intersection of donors, grantees, and systems Let’s look at how philanthropic collaboratives can equitably and effectively measure, evaluate, and learn in the pursuit of greater impact. A collaborative may seek a particular mix of grantees designed to maximize the impact it seeks.

Measure 59
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Soft Skills Support Hard Leadership Challenges

.orgSource

Meet the Market “Responsibilities aren’t changing,” Sue replied; “however, the speed of decision-making and the complexities that technology brings to the implementation process create challenges we haven’t previously experienced. Directors must be prepared to adopt strategies and operations designed to address changing circumstances.

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A Guide to Email Accessibility Best Practices for Nonprofits

Nonprofit Tech for Good

By designing emails with clear and well-structured content, nonprofit organizations can ensure that everyone can engage in important conversations, receive essential information, and participate in your mission. Here are three areas where you’ll want to check for accessibility. Spread the word!

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Designing for Nonprofits: Our Commentary + Experience

Media Cause

Within Media Cause’s Creative, Brand, and Design team, one of our favorite things to do— besides creating incredible work for our clients—is sharing inspirational and educational resources with each other: articles, POVs, webinars, classes, books, case studies, blogs, tutorials, cheese. Community is key: working with, not for.

Design 52
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11 Website Design Best Practices for Nonprofits

Nonprofit Tech for Good

11 Website Design Best Practices for Nonprofits. The rise of social media and mobile technology has changed the way people process information. Home Page Design. Icons and buttons have strong appeal and impact in Web 2.0 design and result in more clicks than text links. You can view their website at defenders.org.

Design 250
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Diversity in Design: Inclusion Won’t Fix a Broken System

Media Cause

The other day I attended an information session for a new initiative centered around increasing diversity in design. It was created and hosted by one of the largest design firms in the world, and because of their reputation and great PR team, the call was filled with designers, architects, and executives all ready to join the cause.

Design 52