Saleforce Nonprofit

JULY 22, 2021

Often, nonprofits react to funders’ requirements regarding what to measure, though it can be difficult to obtain funding for impact measurement. Measuring impact and managing outcomes is at the core of the work performed by nonprofits, academia, foundations, corporate social responsibility (CSR) teams, and more.

Impact 120

Impact Management Organization Evaluation 120

Candid

MAY 15, 2024

TBP practices such as multi-year unrestricted funding and simplified application and reporting processes are the logical outcome of treating grantees as our partners. By collaborating on what we measure, we make sure that the information helps all stakeholders and tells the story of both expected and emergent impacts.

Philanthropy 52

Philanthropy Proposal Application Metrics 52

Get Fully Funded

MARCH 2, 2023

From smaller, newer nonprofits to larger charitable organizations, measuring performance is a universally shared need, especially in the realm of fundraising. But for organizations that offer direct services to constituents, such as social services nonprofits, there’s another layer of complexity— impact measurement. Diversity Metrics.

Statistics 52

Statistics Stats Program Management 52

Nimble AMS

MAY 27, 2022

Review website data and consider membership renewal activity, abandoned shopping carts, and highly-trafficked and inactive website locations. As you develop a communication plan, ensure you consider key performance indicators to determine how you’ll measure success. Embrace a change management culture.

Change Management 116

Change Management Goal Change Management 116

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 17, 2011

I’ve been reflecting on why some nonprofits do a better job of measurement and learning, while others do not. It comes down to organizational culture. The nonprofits that embrace measurement have a data-driven culture. The Evolutionary Stages of A Data-Driven Culture. Example of A/B Testing Results.

Culture 115

Culture Data Measure Social Media 115

Bloomerang

NOVEMBER 12, 2021

They want us to invest in digital analytics tools to measure our efforts, but I’m not really sure what this will tell us. To get a better grasp on this, let’s look at the different types of analytics and what they measure. There are so many things you can measure in Google Analytics, but you’re not going to use all of this information.

Analytics 111

Analytics Digital Tools Measure 111

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 14, 2012

I Love Social Media Measurement. I tested out the five phases of falling in love with measurement. Given the topic was measurement, I couldn’t help but go a little meta and play with incorporating learning analytics into the instruction. This blog post shares some insights about those two somewhat disconnected ideas.

Social Media 96

Social Media Measure Analytics Learning 96

Greater Giving

DECEMBER 12, 2023

For instance, if you use Blackbaud as a CRM provider, you may review their partner network , define how your system will connect with various partners, and explore the data migration process. Additionally, it can be beneficial to host these meetings on a regular basis to review updates made to the system and answer any lingering questions.

Training 52

Training Train Team Data 52

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 4, 2011

Part of my work as Visiting Scholar at the David and Lucile Packard Foundation is facilitating several peer learning groups on social media measurement. The intent is to help grantees improve their social media practice through measurement and learning. What social media measurement pilot can best help move your practice forward?

Measure 98

Measure Social Media Media Social 98

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 9, 2013

The conference was framed around the question: Given the convergence of networks and big data and the need for more innovation, what evaluation methods should be used to evaluate social change outcomes along side traditional methods? These methods included: Developmental Evaluation , Shared Measurement , and Big Data.

Evaluation 97

Evaluation Generation Method Slides 97

sgEngage

FEBRUARY 8, 2024

Do you use it to inform your decisions, evaluate your outcomes, or improve your practices? Collect and review any qualitative feedback you’ve received from applicants in the past. Does it ask for information that is relevant, respectful, and inclusive of your grantees’ identities, cultures, and contexts?

Application 94

Application Leadership Grant Philanthropy 94

ASU Lodestar Center

MAY 14, 2019

In an article for the Stanford Social Innovation Review Monisha Kapila says “The nonprofit sector is known for underinvesting in talent. The HPT emits a culture of passion, innovation, drive and collaboration. Measure Performance. Approach Human Resources Strategically. Create a Development Plan.

Team 61

Team Build Colorado Mentoring 61

The Modern Nonprofit

JANUARY 2, 2024

They help potential partners, supporters, and beneficiaries see the tangible outcomes of your work. Measuring Success and Making Adjustments: Set measurable goals for your campaign, like a target number of testimonials collected or a specific number of stories from each stakeholder group.

Story 104

Story Guide Support Analysis 104

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 5, 2013

Two new books on measurement and analytics came to my attention this week. ” Here’s a quick review of both books. .” ” Here’s a quick review of both books. Hunter who shares his approach to working with top nonprofits organizations to embrace performance management.

Metrics 101

Metrics Measure Analytics Method 101

ASU Lodestar Center

JANUARY 8, 2014

posted by Terry McManus Vice President of Strategic Initiatives, TGen Foundation We all know the old adage “what gets measured gets done,” but knowing what to measure is easier said than done. Fundraising outcomes (i.e. The system will not work if it is only visited once per year during employee annual reviews.

Metrics 68

Metrics Fundraising Evaluation Measure 68

Achieve

NOVEMBER 19, 2015

For example, one of our clients – a Fortune 500 company – wanted to know how their employees understood their cause-related engagement initiatives, and further, whether this culture has impacted employee recruitment and retention. Culture alone is a complex concept and requires qualitative methods and quantitative methods.

Research 52

Research Create Sample Method 52

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 10, 2009

Sam shared a story that illustrates the barriers that many nonprofit organizations face in adopting social media and harnessing its power leading to successful outcomes. He suggests an "organizational gut check" about organizational culture. Impressions and views are no longer viable measurements. Impressions or results?

Social Media 75

Social Media Culture Effective Media 75

Connection Cafe

OCTOBER 29, 2018

Foster a data culture, and a testing culture . Taking the time to identify the most important information, and understanding privacy laws as we reviewed in “Cybersecurity and Data Privacy”, will result in an unprecedented understanding of your stakeholders and a strong relationship between each party. .

Organization 26

Organization Disaster Boston Blackbaud 26

Connection Cafe

NOVEMBER 22, 2019

The team launched a 3-step Deduplication Project, to a) shrink the haystack – isolating records that are most likely to be dupes, b) Review & Validate – confirming records as a ‘dupe’ or ‘not a dupe,’ and c) Merge & Purge – creating a much cleaner file. Here are some Duplicate-Record Review Best Practices : Duplicate review is BORING.

Impact 28

Impact Help Foundation Atlanta 28

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 21, 2011

If you want extract value from your social media strategy, you need to use measurement. That means setting measurable goals, collecting the right data, making sense of it, and transforming it into actionable decisions. Cross-cultural competency: ability to operate in different cultural settings. Where is prairie?

Skills 108

Skills Facebook Literacy Metrics 108

Association Analytics

MARCH 16, 2023

Strategic Alignment The easiest first step is to review the overarching goals and success factors from your strategic plan. Then, ask each department which of their goals align with the association’s overarching goals and how they plan to measure their efforts. Are the goals measurable or are they “feeling” focused?

Associations 317

Associations Data Strategy Build 317

Beth's Blog: How Nonprofits Can Use Social Media

JULY 27, 2015

The first day focused on networks and strategic use of social media along with some practical skills in content creation and measurement. Participants reviewed the social media policy from TNT , which has been translated into Spanish, to see how it could be adapted for their regional network.

Reflection 50

Reflection Network Mexico South America 50

Media Cause

OCTOBER 18, 2021

Knowing your audience is about learning their rational and emotional needs, behaviors, mindsets, motivations, barriers, and external influences, all from a sociological, psychological, and cultural perspective. At Media Cause, we do this by making our company values part of how we evaluate and review employees.

Guidelines 72

Guidelines Nonprofit Audience International 72

Classy

APRIL 29, 2021

His work examines the challenges of performance measurement, accountability, and governance facing organizations with a social purpose . Author of Measuring Social Change: Performance and Accountability in a Complex World , which received The Alliance for Nonprofit Management’s Best Book Award for 2020. Professor of Management.

Award 57

Award Leadership Cleveland Hunger 57

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 24, 2011

The session was designed a mix of strategy with a deep dive into content, measurement, Facebook, and Twitter. Program outcomes: Guidance on developing an effective integrated social media strategy to support your mission. My review of this excellent book is coming in the next weeks). Measurement mini workshop.

Social Media 100

Social Media Effective Media Social 100

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 13, 2008

As in so many things, the challenge is how to manage expectations and measure results." Figure out what is measurable and be sure to include the systems to track progress. Give your community managers the tools to measure the micro stuff, down to the individual level. If you don't listen to people, they will not trust you.

Social Network 56

Social Network Challenge Network Report 56

Connection Cafe

JUNE 14, 2017

I introduced the idea of taking a step back—way back—and starting with a partnership with Program in which Finance brings our expertise in targeting risks and measuring performance and compliance. Careful consideration of the organization’s culture is important. A Review of a Standard Risk: Failure to Meet Program Outcomes.

International 33

International Test System Journal 33

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 13, 2012

She also said that the pressure of measurement is not lessening and the drumbeat is getting louder. But that nonprofit sector has struggled for decades about whether or not they could demonstrate impact and there are lots of comparisons between sub-sectors. But expect how you report and measure impact with the social business sector.

Skills 96

Skills Reflection Management Aggregator 96

Connection Cafe

NOVEMBER 5, 2014

As organizations look for more efficient ways to make, keep and grow relationships, bring in more money, measure outcomes and demonstrate impact, analytics become a key enabler. The careful and thoughtful introduction of an analytics culture is worth the preparation if you are to have a successful journey.

Analytics 40

Analytics Data Analysis Culture 40

Connection Cafe

JULY 23, 2013

Focus on Business Drivers and Outcomes. Put aside the technology for a moment: Can the desired outcomes be documented and quantified? Set the expectation with stakeholders that undocumented requirements won’t be considered to facilitate a thorough analysis of the actual business process and outcomes to be supported.

Build 32

Build API Evaluation Exercise 32

Everyaction

DECEMBER 12, 2017

Stanford Social Innovation Review / Stanford, CA / $800. Join other data experts, academics, practitioners, and social sector leaders for two days of skillfully-led sessions on topics ranging from aligning practice with policy to creating a culture of data, and how Silicon Valley is facilitating data practices in civil society.

Calendar 85

Calendar Conference Las Vegas DC 85

Connection Cafe

OCTOBER 31, 2011

Outcomes management. Because you can’t change performance without showing that you’re measuring it. Then ask to see how the data about this outcome is documented in a systematic way: on which report would this outcome show up? Modern databases can help organizations take these inevitable situations in stride.

Question 51

Question System Training Train 51

sgEngage

JULY 12, 2021

The PwC 2019 Reporting Challenge provides support for business leaders to embed SDGs in the decision-making process of the organization – its culture, values, relationships, and employee engagement. 4 The outcomes of the Reporting Challenge illustrated alignment between CSR programs and the SDGs. Gather Program Outcomes and Costs.

Goal 131

Goal Develop Hunger Disaster 131

The Science Behind Engaging your Supporters

NOVEMBER 27, 2018

Stanford Social Innovation Review / Stanford, CA / $950. Attendees will learn how to build traffic, create brand awareness, improve customer service and develop better use of digital tools internally to drive more productive business outcomes. State/Local. Data on Purpose 2019: “Navigating the Digital Now.”. Feb 19 - 20. May 29 - 30.

Calendar 111

Calendar Conference Las Vegas San Diego 111

Beth's Blog: How Nonprofits Can Use Social Media

MAY 19, 2008

What if we faced up to really measuring the results of our work? It is very difficult to measure impact. Looking at Ebay process - can measure the transaction and get user reviews. The presentation covered the background, planning, organizational culture, tool selection, blogging, building an audience, and results.

Australia 56

Australia Conference Guidelines Comment 56

Bloomerang

NOVEMBER 26, 2021

But a lot of folks aren’t getting that signal because of the culture of our industry. . And it’s a lot of work to be reviewing what’s going on and just saying, “Yes, this makes sense. We have outcomes, those are results, and we have execution goals. So is this an outcome goal or an execution goal?

Video 93

Video Goal Method Impact 93

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 28, 2013

I had the honor facilitating a session on measuring impact with Greg Baldwin and Jay Backstrand from VolunteerMatch discussing how their approach to measuring impact over the past decade. Later in the morning, Laura Efurd of ZeroDivide, myself, and Greg Baldwin hosted an hour discussion on measuring impact with participants.

Learning 115

Learning Impact DC Culture 115