Bloomerang

OCTOBER 16, 2023

First names only! Here are 6 channel options: A simple phone call from you, or even better—a board member A postcard A video email A letter An email A text 3 time-saving ways to report impact with scale and efficiency (no matter how big or small you are!) Texting is the 21st century version of a phone call. You get the idea!

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Gift Script Phone Voice 98

Eric Jacobsen Blog

MARCH 5, 2024

New Year's Resolutions for leaders : Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

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Mentoring Policy Review Technique 96

Bloomerang

MARCH 22, 2024

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Develop a direct mail donor acquisition program. Develop an email and/or phone number acquisition program. CFRE, our very own Fundraising Coach , also known as Charity Clairity. Develop user-friendly donation landing pages and gift processing.

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Consultant Develop Teach Problem 99

Bloomerang

AUGUST 27, 2021

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Today’s question comes from a nonprofit employee who wants advice on whether or not you have to ask for donor feedback in person. . I also received articles in the mail. Okay—back to your question. Thanks for this question!

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Personal Mail Advice Survey 117

Pamela Grow

AUGUST 2, 2023

Multichannel without question. And, according to ANA/DMA, “Direct mail still pulls a higher response rate than any marketing medium.” Direct mail and digital work side by side to ensure your best campaign. Organize board members for a phone thank-a-thon. For direct mail, always think package, not letter.

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Free Fundraising Mail Nonprofit 88

Eric Jacobsen Blog

JUNE 9, 2014

Those interruptions come from e-mail alerts, instant messages, cell phones and handheld devices that constantly buzz. The typical employee also checks e-mail dozens and dozens of times a day. As a leader in the workplace, work with your employees to manage e-mails and to lessen daily interruptions. Productivity drops.

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Mail Management Phone Technique 58

Eric Jacobsen Blog

DECEMBER 13, 2023

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 80

Mentoring Policy Technique News 80

Association Analytics

DECEMBER 13, 2023

The e-mail addresses, phone numbers and credit card numbers of those members? Be consistent – If every department asks their own questions in their own way with their own check boxes, your data likely won’t be usable. Just ask simple questions that you actually need. Be specific about what data you keep and why.

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Data Tips Associations Government 169

Nonprofit Tech for Good

DECEMBER 13, 2018

Get started by answering the following questions: Based on traffic sources, how are visitors finding our website? 2) It doesn’t display well on phones or tablets. If your site doesn’t have a responsive design (meaning it displays well on computers, phones, and tablets), it’s time for an upgrade. Growing your mailing list.

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Websites Nonprofit Guidelines Phone 240

Bloomerang

FEBRUARY 2, 2024

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Here are questions you can ask yourself and your team to go through a similar exercise. Do you wait for the mail to arrive? Where does the mail go first? CFRE, our very own Fundraising Coach , also known as Charity Clairity.

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Donor Exercise Gift Charity 85

Bloomerang

DECEMBER 4, 2021

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Today’s question comes from a nonprofit employee who wants advice on what to do when you get notified of an estate gift of which you were previously unaware. . Have a question for our Fundraising Coach? Please submit your question here.

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Gift Phone Charity Contact 98

Neon CRM

OCTOBER 31, 2023

Practical Tips for Donor Engagement Strategies As a fundraiser, you probably have a good feel for how your donors want to engage with you, whether it’s on social media, through email, over the phone, or face-to-face. You can use similar questions to start conversations with donors over the phone or during face-to-face meetings, too.

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Donor Strategy Nonprofit Phone 98

CauseVox

MARCH 1, 2024

Communication Preferences: Which groups of donors like to be communicated with via email, social media, direct mail, or phone calls? Your survey may include questions around: Demographics : Age, gender, location, occupation Background: Why are they interested in your cause and what led them to get involved?

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Audience Donor Survey Demographics 82

Nonprofit Tech for Good

APRIL 3, 2022

Be familiar with every fundraising program, event, campaign, and activity so you can tell others (sustainers, major gifts, events, direct mail, giving circles, etc.). Join online fundraising communities and ask lots of questions and monitor for great ideas. Research the steps needed to create a direct mail fundraising program (e.g.

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Fundraising Mail Law Donation 336

Get Fully Funded

JUNE 14, 2023

Here are the most common communication channels nonprofits use and what types of messages they work best for: Direct mail. Direct mail is best suited for older donors who may be less technologically savvy. Phone call. Ask yourself the following questions about your donors’ giving histories: What amount did the donor give?

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Communication Personal Donor Nonprofit 59

The Fundraising Authority

DECEMBER 30, 2020

Here are a few questions: Is this truly a fundraising event? Question what type of event and elements are a good fit for the target attendees. Purpose of Your Fundraising Event: Before doing anything else, you must decide what the purpose of your event is. Or does it have other goals? Draw up an entire marketing plan for the event.

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Guide Fundraising Hosting Charity 247

Eric Jacobsen Blog

JUNE 10, 2011

Those interruptions come from e-mail alerts, instant messages, cell phones and handheld devices that constantly buzz. The typical employee also checks e-mail 50 times a day. As a leader in the workplace, work with your employees to manage e-mails and to lessen daily interruptions. Productivity drops.

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Mail Product Phone Technique 49

Pamela Grow

MARCH 6, 2024

Only to be interrupted by a notification on your phone for a new *free* webinar promising the latest in fundraising innovation (probably something AI-related). Claire Axelrad Claire’s blog, Clairification , has answers to your toughest fundraising questions. Or an invitation to your organization’s latest event. Subscribe here.

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Resource Newsletter Case Study Nonprofit 98

Robert Weiner

MAY 10, 2013

The following story, posted with permission, was sent to the FUNDSVCS list in response to a question about how to reign in schools and departments at a university that keep their own shadow databases of contacts. In the process, I discovered that they had mailed to 5 deceased people. We do phone and email appends.

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Database Chicago Mail Phone 162

Bloomerang

OCTOBER 14, 2022

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Today’s question comes from a nonprofit employee who wants advice on the best fundraising strategy for new nonprofits. . Dear Unsure, Your question is epic, and can’t be answered quickly. Have a question for our Fundraising Coach?

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Place Fundraising Articulate Charity 86

Bloomerang

SEPTEMBER 25, 2023

I don’t give to people who can’t even tell if they’re boys or girls,” an irate long-time donor said before slamming down the phone. Adding pronouns to an email signature line or including that question on a form is not about seeming “woke;” rather, it’s a way of demonstrating that every person we serve possesses equal inherent value.

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Donor Lesson History Sound 103

NTEN

JANUARY 19, 2012

Whether you are a front line youth worker, a parent, or a social media marketer, the question remains the same: "How do you communicate so that teenagers will listen?" " A couple of years ago, my colleagues and I were spending over 150 hours a month on the phone trying to reach high school students in our program.

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Phone Social Media Media Mentoring 100

sgEngage

JULY 6, 2011

This is a continuing series of 5 Questions for experts from across the nonprofit sector: 5 Questions for Jay Frost. Every day, someone at a nonprofit is looking for a donor’s address or phone number online, Googling a name for past giving or searching for some biographical information on LinkedIn.

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Question North America China Washington 75

Get Fully Funded

APRIL 23, 2023

Your donor software should allow you to insert the donor’s name into the thank-you in either email or snail mail letters. It creates two pieces of mail or email for the donor to open and read. Invite questions. Provide the name and contact information for the person the donor should contact should they have any questions.

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Gift Donor Language Donation 119

Byte Technology

DECEMBER 14, 2019

When you need a new website built or updates made to your existing site, a common question website owners consider is if they should hire a web design agency or an individual freelancer. Today’s business world is an ever-changing environment. Lower costs will normally translate into lower prices for you.

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Design Web Websites Project 130

Neon CRM

MAY 12, 2023

Your membership management software should have some marketing and communications tools—like mail merge—that will help you keep communications personal but accurate. You can jog your members’ memories of their interest in your organization by answering two general questions: What did the organization do for members this year?

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Template Free Guide Application 98

Bloomerang

NOVEMBER 28, 2023

Credit card payments are donors’ preferred giving methods— 63% of donors prefer to give online with a credit or debit card , followed by direct mail (16%), PayPal (10%), wire transfer (5%), cash (4%), digital wallet (1%), and text-to-give (1%). Ask plenty of questions to make sure you feel comfortable with your final choice.

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Process Paypal Method Nonprofit 81

Eric Jacobsen Blog

DECEMBER 13, 2020

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 98

Mentoring Policy Technique News 98

Bloomerang

JANUARY 20, 2023

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Today’s question come from a fundraiser and donor who wants advice on how to handle poor donor engagement: Dear Charity Clairity, I’m a fundraiser, but also a donor. — Charity Clairity Have a question for our Fundraising Coach?

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Donor Philanthropy Charity Gift 99

Nonprofits Source

JANUARY 12, 2023

According to a recent study , the average American picks up their phone once every ten minutes. If they have their phone on them, they can easily gain access to your donation page without interruptions like going to find their wallet. Include your text-to-give phone number and shortcode in your bio on all platforms.

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Campaign Giving Tips Social Media 52

Bloomerang

DECEMBER 15, 2023

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Just sitting by the phone waiting for your donor to figure it out—and do all the work—is simply not going to cut it. CFRE, our very own Fundraising Coach , also known as Charity Clairity. Matching gifts are truly the social benefit sector BOGO.

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Gift Practice Companies Benefit 91

Bloomerang

AUGUST 7, 2023

If they made an offline gift, mail a personalized thank you letter within 48 hours. Include “insider” contact information so they have someone they can easily reach with any questions. Some organizations send this to their entire mailing list annually or biannually. Send a welcome package within two weeks.

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Gift Donor Time Mail 69

Qgiv

AUGUST 23, 2022

While it may be tempting to stick to one marketing channel, a multi-channel strategy uses email, social media, text messaging, and direct mail, to reach a wider audience and generate more excitement for your auction. Direct mail marketing. Design your announcement. How does virtual bidding work?

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Social Media Mail Channel Marketing 52

The Modern Nonprofit

MARCH 26, 2024

Whether through email, social media, or direct mail, each interaction should be crafted to resonate with the donor’s initial motivation and encourage their ongoing commitment. Direct Mail Send a personalized appeal letter within a welcome packet to emergency donors before the one-month mark. This builds a connection.

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Support Donor Community Retention 52

Bloomerang

OCTOBER 30, 2023

In considering your question, it’s safe to say that one of the similarities between your organization and the spirit of the season, is that both aim to make the world a better place. Provide multiple giving options , including email, QR codes, Apple Pay or Google Pay , text, mail, and phone, to accommodate different donor preferences.

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Lesson Effective Create Giving 81

TechImpact

AUGUST 19, 2014

Whether it be a phone call, email, or direct mail sent out, through a CRM, your nonprofit can track how a person responds to a certain type of communication method, know whether or not they’ve donated, how they’ve donated, and almost anything else you want to track. We just stressed the importance of training your administrators.

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Training Train PowerPoint Tech 193

Eric Jacobsen Blog

OCTOBER 30, 2020

Leave the "thank you message" on a voice mail if you don't reach the person live During and after your Thank-A-Thon , feel proud when you'll likely hear from many of the people you called that: "You are the only or one of few organizations that's ever called me to say thank you."

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Case Study Method Nonprofit Gift 52