article thumbnail

A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Drift Research Report) Businesses that adopt conversational marketing are 80% more likely to retain customers. Drift Research Report) 79% of consumers prefer live chat for quick communication. Drift Research Report) Pamper Members Last week, I described the steps involved in adding a chatbot/s to your platforms.

Las Vegas 251
article thumbnail

Move DEI Beyond Words

.orgSource

In 2020, the Society for Human Resources Management (SHRM) reported that following George Floyd’s death, 85% of organizations published a statement on racial justice or diversity and 63% took action to address those concerns. Association for Talent Development (ATD) State of the Association Profession report.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Don't Let Association Data Myths Hold Back Your Analytics

Association Analytics

You might be tempted to think that once your data is in tip-top shape, then you can go beyond reporting and start using data for deriving business insights. Through exercising that data analysis muscle, you can unearth obvious discrepancies in your systems and prioritize which data is most critical to clean in the first place.

Analytics 260
article thumbnail

For Positive Outcomes, Hold a Mirror Up to Board Performance

.orgSource

These are additional benefits that the willingness to explore accomplishments as well as setbacks can deliver: The National Association of Corporate Directors reports that boards that conduct self-assessments are more likely to have high-performing CEOs. This exercise takes a little practice. What could we have done better?

article thumbnail

How Nonprofits Can Leverage Data Visualization

Tech Soup

Reporting on various programs and projects is an integral part gauging the success of your nonprofit's activities. This exercise is crucial not only to internal stakeholders, but also to funders, donors, and the world at large.

Data 70
article thumbnail

3 Effective Tools for (Re)Branding Your Nonprofit

Nonprofit Tech for Good

This group should be given ultimate decision-making authority and will be responsible for reporting to your Board of Directors. Along with the questionnaire, send a Branding Word Exercise that will help your design or marketing firm to understand the desired feelings to associate with the new brand. Soul Searching as a Launch Pad.

Tools 291
article thumbnail

The Power of Learning Analytics: Maximizing the Impact of Your Education Programs

Association Analytics

Using learning analytics data, they took action to redesign the module, added additional practice exercises, and provided live Q&A sessions with instructors, resulting in a notable increase in course completions and positive feedback from learners.

Analytics 169