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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! This is a good point to get representative members of different teams in a room together to map out the current service delivery.

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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. This is a good point to get representative members of different teams in a room together to map out the current service delivery. There are many different ways to illustrate service blueprints. Phase 2: Research.

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Ushahidi Wins MacArthur Award: Changing the World One Map at a Time

Beth's Blog: How Nonprofits Can Use Social Media

Specifically, the award will stock a cash reserve to alleviate fluctuations in funding, enable the development of technology security measures to protect users of Ushahidi, and allow Ushahidi plan strategically for the next phase of their growth. Congratulations!

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Non-Profit Storytelling: Your Next Best Step

The Storytelling Non-profit

Take the time to map out your story collecting system and start using it. I find that organizations in this phase of storytelling need to work on looking for low hanging fruit and quick wins. Your goal in this phase is to optimize your storytelling work. Messaging – Messaging is important and yet often overlooked!

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Who Analyzes the Analytics? (It’s us. We do.)

M+R

GA3) is being phased out effective July 1, 2023, and there are a number of significant changes to the new product. GA4 standardizes a lot of Universal Analytics (UA) features into something that is more consistent feature to feature; Events are a lot different in the new GA4. Universal Analytics (a.k.a. Recommended Events.

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Data as Decision in Grantmaking

sgEngage

Each member of the team brought a different perspective based partly on their work in the organization. Visualizing Where Meaning Making Can Happen “Mapping” activities are often the starting point of identifying data collection opportunities. I asked each person to fill in cells in a matrix. These are opportunities for meaning making.

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5 Tips to Optimize Your Healthcare Organization Website

sgEngage

Healthcare website visitors search for crucial medical advice, doctors’ names and contact information, a map of your facility, or other must-have information. You can improve your website’s user experience by mapping the user journey. Follow these steps to map user journeys: Create audience personas.