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Challenging Conversations—Tackling Risk

.orgSource

These conversations are limited to bottom-line issues. The conversation can easily devolve into unproductive speculation. Evaluating where the blind spots lie in your organization is one way to begin approaching these difficult conversations. Evaluate New Initiatives Strategic risk is a different story.

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5 Questions to Ask Your Fund Accounting Vendor

sgEngage

But you do have good critical thinking skills, and by getting answers to a few specific questions from your current or potential fund accounting vendor, you can better understand if their system will help your organization grow—or hold you back. Bonus question: what percentage of the organizations you work with are tax-exempt?

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If Racial Equity is Our North Star, How Can We Navigate Racial Bias in AI/LLMs?

John Kenyon

Examples in Practice Let’s say your nonprofit wants to use an LLM to help field questions on your website’s chatbot. Have frank internal conversations about priorities. Continuously test outputs across sensitive dimensions. Use representative test data spanning racial groups. Complement with human judgment.

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Four Bite-Sized Methods of User Research

sgEngage

All you need is a basic script of questions you’ll ask and 6-8 participants. Examples of questions include: How did you come to be involved with our organization? A/B Testing. A/B testing is comparing the success of one page/email/donation form against another. Keep the test focused on one thing you want to learn.

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Is your nonprofit thinking about using ChatGPT? Your first step is to do no harm

Candid

The recent release of ChatGPT, an incredibly potent example of the power of AI tools to mimic conversations and empathy, mental health providers have also been tempted to substitute bots for people. Second, chatbots and other AI technologies need to be carefully designed and tested for human interaction and bias to mitigate risks.

Literacy 138
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How to run a successful hybrid meeting

Candid

Prepare with time on your side Once you’ve scheduled your meeting, evaluate your conference room and technical setup. Get an idea of what’s needed by asking yourself questions like: Will this meeting have one presenter the whole time, or will it be a larger group discussion?

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NTEN embraces a 4-day week

NTEN

Next, staff suggested it in our annual accessibility survey feedback and associated conversations with the equity team. It even came up in yearly evaluations and manager check-ins. Some of the most interesting planning was the work we did as a full team driven by the places where staff had questions.

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