Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 5, 2016

It has been almost exactly four years since I published Measuring the Networked Nonprofit: Using Data to Change the World , with co-author, Katie Paine. Back then, not many nonprofits were talking or practicing the use of measurement and data to improve nonprofit results. The four key questions are: What data to collect?

Resource 105

Resource Practice Data Work 105

Bloomerang

AUGUST 16, 2021

If you have no idea what a good or poor donor retention rate is, it’s difficult to measure your own performance. Remember: Averages are a useful starting point, but there are all sorts of reasons why your results may deviate from the norm. Here are some of the questions you might ask in order to understand what metrics to track: .

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Analytics Strategy Fundraising Benchmark 122

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 4, 2011

Part of my work as Visiting Scholar at the David and Lucile Packard Foundation is facilitating several peer learning groups on social media measurement. The intent is to help grantees improve their social media practice through measurement and learning. What social media measurement pilot can best help move your practice forward?

Measure 98

Measure Social Media Media Social 98

Candid

JULY 27, 2023

Much like a developing human, our data collections have gotten bigger over time (see chart below), undergone developmental changes, and experienced the associated growing pains. as measured by total giving. This typically resulted in about 900-1,300 funders represented and 100-150k grants collected in a given year.

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Grant Data Pledge Analysis 98

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 22, 2014

It includes a tool that helps measure your networking skills and also lots of methods to help you identify, expand, and use your network to improve your knowledge and work. This book is how to create a data-informed culture in your organization that values outcome based measurement. Impact and Excellence by Sheri Chaney Jones.

Network 134

Network Data Chart Case Study 134

Saleforce Nonprofit

OCTOBER 1, 2021

How does it measure its impact? It’s a vital component of effectively delivering results. At organizations where transformation has become part of the fabric, the question becomes: What next? Greg Perlstein is a digital transformation lead for Salesforce.org, working with customers to chart their paths to greater social impact.

Digital 122

Digital University Michigan Texas 122

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 3, 2013

Data nerds know how to clean and recode data, look for patterns, calculate key statistics, and then show off the most important information in graphs and charts. Here’s an example where I created data bars —miniature within-cell bar charts—to quickly compare each youth’s pretest score and posttest score. Why get good at Excel?

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Data Tutorial Chart Statistics 139

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 22, 2011

For nonprofits, those are not solely money or efficiency for everything that could be measured. By aligning social media to organizational objectives and using measurement, you can answer the question: of all the ways we could be investing our resources, is social media the best choice to see the social change results that we want to see?

Social Media 101

Social Media Change Media Social 101

Bloomerang

JULY 6, 2023

A good strategic plan ensures you have charted the necessary pathways to meet (and hopefully exceed) your organization’s goals. You’ll discuss measurable objectives for the team to reach and draft the priorities for each of these objectives. The result is discord among teams and a lack of progress. Donor-centric stewardship.

Examples 117

Examples Guide Model Nonprofit 117

sgEngage

SEPTEMBER 15, 2022

All of which combine to make impact difficult to measure and explain. Our expectations around results are powerful. Defining and assessing impact is rarely simple but taking a collaborative grantmaking approach can help you identify the real learnings and center the stakeholder to create a solution that actually drives results.

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Collaboration Impact Test Grant 70

Candid

FEBRUARY 9, 2023

Next, we divided the CEO salary by the median salary of all other reported full-time staff to calculate individual CEO-to-worker ratios for each organization, and then we compiled the results. iii As the size of the grantmaker rises–as measured by grant dollars awarded or the total number of full- and part-time staff)–so does the ratio.

Ratio 106

Ratio Survey Sample Report 106

Classy

APRIL 9, 2021

Many grant applications will ask similar questions, such as what programs or materials you need funding for and why, how your nonprofit makes an impact in the community, and how you’ll measure success if selected for the award. Organizational chart. Keeping within word limits for any narrative questions.

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Proposal Grant Effective Language 83

ASU Lodestar Center

APRIL 6, 2012

The chart below highlights that upward trend. Although many organizations are reliant on government funding or contracts, payments are often received late and rarely do they cover the full cost of delivering the service: These figures are for our national results. What are the big picture conversations about?

Research 79

Research Results Government Survey 79

Get Fully Funded

NOVEMBER 11, 2021

What you could be finding is that the organizational chart stayed largely the same, but now, not everyone fits where they were before. Your training plan needs to have three basic elements, as described in the following questions: What is the problem or issue that’s currently facing your team? Some grew and matured with the experience.

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Training Train Volunteer Effective 105

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 7, 2013

The event is sold out, but they are live-streaming it ) They are crowdsourcing questions for the conversation here. The study aimed to get the nonprofit perspective on these two important questions: How important do nonprofits believe performance assessment is to demonstrating impact?

Data 111

Data Measure Sample Seattle 111

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 22, 2011

There are so social media analytic tools to measure social media and other emerging technologies, that we’ve created a new genre of Shiny Objective Syndrome — Data Puking disorder. If we are setting SMART objectives or trying to measure them, we may need to do a little audience research first. Exhibitions team.

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Social Media Analytics Tools Media 95

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 7, 2014

Then I build out the content and discussion questions. In reviewing the data and themes from the audience input, some terrific questions about engagement popped out: How can we become better at using social media so that our channels experience more engagement and convert people to get involved? How can we get people to talk to us?

Social Media 101

Social Media Headline Media Social 101

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 14, 2012

The GEO community is united by a common drive to challenge the norm in pursuit of better results. If you’re not attending and curious what funders are learning, you’ll have an opportunity to read some of the ideas and questions being discussed right here on this blog. Measurement springs from many different motivations.

Evaluation 95

Evaluation Measure Seattle Lesson 95

Bloomerang

OCTOBER 1, 2021

Great question! Doing so can be as simple as sharing a chart with these metrics from the past year: Total dollars raised: overall dollars acquired through fundraising initiatives. This will help you measure improvement year-over-year and hold your team accountable for meeting various goals. Predictive analytics.

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Report Data Donor Metrics 121

Beth's Blog: How Nonprofits Can Use Social Media

JULY 18, 2014

By applying this approach to any program development or strategy and even your organization’s dashboard, your nonprofit can more innovative and get more impactful results. A focus on the bar charts without taking the time to understand the challenges and open up creative thinking will not inspire organizational buy-in which is so important.

Design 99

Design Marketing Metrics Measure 99

Byte Technology

APRIL 7, 2015

So the question is this: why aren’t more non-profits investing in specific software that gives the best and most accurate accounting of volunteer records? And yet a huge majority—93 percent—report that “the most important functionality lets staff track volunteer activities and the number of hours worked.”

Software 100

Software Volunteer Management NPO 100

Tech Soup

NOVEMBER 3, 2014

In a talk at New York University earlier this month, Berger called this lack of meaningful measurement a full-on "battle for the soul" of the social sector. The Results Problem. No one wants to admit that they struggle to track their results, for fear of criticism and decreased support from funders and donors.

Social 67

Social Measure Charity Library 67

Bloomerang

AUGUST 21, 2023

Multiple, practical action steps are presented below to advance your fundraising based on the survey results. Collaborative efforts can lead to innovative solutions and improved fundraising results. Monitor progress: Continuously track the performance of your fundraising efforts and measure them against insights detailed in the report.

Action 73

Action Report Practice Fundraising 73

Whole Whale

MAY 17, 2023

Start by asking questions. Things fearful people might say… “I told the thing to create a blog post about trees and it was super generic” “I asked for stats on the recent thing and it was totally wrong” “I ask it to make a picture of a cat and it was kinda lame” In these cases, yes the results will be terrible. What does this tool do?

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Adopt Generation Picture Reflection 52

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 23, 2011

She set up a private Facebook Group to facilitate our support for the campaign. A few weeks ago, she reported back to the group some of the results of our work with some insights based on Google Analytics charts. Shonali kindly agreed to an interview to share this story more broadly. Who did you prepare the chart for and why?

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Analytics Interview Story Phase 99

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 24, 2009

I started the Webinar asking folks to type into the chat the first few words that popped into their heads when they heard the phrase "ROI." As you can see the words paint a picture of a traditional ROI analysis, with the emphasis on quantitative, measurable results. What's common to both is the use of metrics to measure results.

ROI 50

ROI Social Media Reflection Question 50

Nonprofits Source

JUNE 22, 2017

As it turns out, people are 7 times more likely to visit a nonprofit’s website in a search result then they are through social media. While these questions aren’t always easy to answer, you can chunk it down: What is one of your organization’s goals? What’s an action you need to take to achieve your goal?

Digital 111

Digital Marketing Guide Chapter 111

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 15, 2010

ROI had it origins as an accounting term and was originally a measure of return on the total investment in the entire business. It is a flow chart that calculates business performance taking into account not only whether the company had a profit, but whether that profit was good enough relative to the assets it took to generate it.

ROI 103

ROI Social Media Media Social 103

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 22, 2017

As a group, I have participants take an online poll, answering the questions, “What are your workplace stress triggers?” These qualities may sound “soft”, but Goleman found direct ties between emotional intelligence and measurable results. 2: Track Your Moods.

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Professional Management Journal Reflection 113

sgEngage

MARCH 10, 2023

Depending on the context and clarity you provide in your 990-PF, the resulting narrative might not be what you or your grantees expect. This can also be helpful for your internal staff and stakeholders who might get questions about your information. Check out our blog post, Reporting for Grantmakers: Charts vs. Lists.

Story 67

Story Impact Trend Grant 67

Amy Sample Ward

APRIL 8, 2011

That’s the question I asked this morning on Qriously, a new application that measures public sentiment, in real time. It works by replacing ads with questions in smartphone and tablet apps. I’ve run three questions so far, and here’s some of the insights to the process: What influences your charitable giving?

Data 154

Data Mobile Time Map 154

Tech Soup

OCTOBER 31, 2014

In a talk at New York University earlier this month, Berger called this lack of meaningful measurement a full-on "battle for the soul" of the social sector. The Results Problem. No one wants to admit that they struggle to track their results, for fear of criticism and decreased support from funders and donors.

Social 55

Social Measure Charity Problem 55

Bloomerang

OCTOBER 5, 2022

It is important to get your team on the same page, create a strategy for execution, and monitor/measure the progress, outcomes, and result of the change. Sometimes they are huge, like switching CRM systems or restructuring your organizational chart. What questions does your team have that need to be answered? Be patient.

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Change Management Change Management Phase 105

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 26, 2007

I'm doing a workshop on Social Media Metrics, Measurement, and ROI at PodCamp Boston tomorrow. But, here are a few comments: Kudos to you for setting clear goals and starting off with measurement from the beginning. Maybe another way to think about it is measurement as data collection, but focused data collection.

Guinea 50

Guinea Measure Social Media Wikispaces 50

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 27, 2009

Return on Investment (ROI) was created in the 1920s as a financial measure developed by DuPont and used by Alfred Sloan to make General Motors manageable. What it also illustrates is that, originally, ROI was a measure of return on the total investment in the entire business. They are not saying don't use numbers.

ROI 74

ROI Social Media Media Measure 74

Connection Cafe

NOVEMBER 22, 2019

Distortive results – an average revenue per “user” figures are inaccurate, due to inflated “user” counts. The end result? bbcon Takeaway #3: Impact measurement must be baked into the culture of your foundation . l everage the results. Measuring impact is equally important to both the grantor and the grantee.

Impact 28

Impact Help Foundation Atlanta 28

ASU Lodestar Center

APRIL 10, 2017

Her question stayed with me for a long time. Impact evaluation in the arts, and its broader use for leaders of any nonprofit, can drive results. How do you measure that? However, the studies in measuring intrinsic impact were intended for “internal assessment and critical reflection purposes” (Brown & Novak, 2013).

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Evaluation Arts Story Impact 56