If a Metric Changes on a Spreadsheet and No One Notices, Does it Show Impact?
Amy Sample Ward
SEPTEMBER 20, 2013
Establishing regular meetings or processes for metrics review helps position us to learn from the data we’re collecting and be better positioned to identify opportunities to improve. Why are you measuring or tracking something that you can’t (or don’t want to) impact? Is data helpful if you can’t change it?
Let's personalize your content