article thumbnail

Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 72
article thumbnail

Reduce the Recruitment Challenge: Feedback Key to Gen Z Engagement

VQ Strategies

While it goes both ways, the easy target is often the younger generation who present the newest challenge to “the ways we’ve always done things around here.”. In recent conversations, recruitment has repeatedly been raised as the top challenge for nonprofit engagement leaders, and it’s tempting to seek out quick fix tactics.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 46
article thumbnail

New Year’s Resolutions For Your Website in 2024

The MatrixFiles

Meet with your membership database and marketing team to map the member join process and map the journey. Of course, your organization could opt for a total website redesign, which would presumably help you tackle a whole lot of regrets, challenges, and issues. Where are the friction points? And so and so forth.

Websites 272
article thumbnail

Philgorithms: Two Examples of Data Mapping to Guide Donor Decisions

Beth's Blog: How Nonprofits Can Use Social Media

As COVID accelerates innovative uses of AI in many areas, we are also seeing more development of AI-powered data mapping tools for philanthropic advising and to support donor investment decisions. While the benefits and potential is great, there are also challenges as we outlined in our report. NAVi seeks to fill these gaps.

Map 61
article thumbnail

[Free Webinar] Understanding the Donor Journey: Insights and Best Practices for Fundraising Growth

Nonprofit Tech for Good

This webinar will outline Donor Journey Mapping , an essential strategy for nonprofits as we navigate a pandemic-worn, financially challenged fundraising landscape. Is your nonprofit inspiring your donors to actively support your mission and programs, or are you missing out on important stewardship opportunities?

Donor 210
article thumbnail

Association Best Practices, Repeat Volunteers, Empathy Maps and More

Wild Apricot

This week’s link round-up offers 5 posts with insight into: challenging association best practices; motivating repeat volunteers; help with making social media matter; and using empathy maps to improve event success. Apricot Jam'

Map 99