Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 17, 2011

I’ve been reflecting on why some nonprofits do a better job of measurement and learning, while others do not. Data is focused on the metrics that are specific to social media channel. They use data visualization techniques to report the data analysis but also to reflect on best practices culled from the data.

Culture 115

Culture Data Measure Social Media 115

3rd Sector Labs

SEPTEMBER 4, 2014

People’s lives change – jobs, addresses, marital status, interests, buying habits, you name it. Improving your donor retention metrics even a few percentage points can make a world of difference in your long term fundraising success … and stability. If your data isn’t getting better, it’s getting worse.

Data 184

Data Time Fundraising Retention 184

Eric Jacobsen Blog

MARCH 12, 2024

Leaders should also work to avoid SRT Leadership Traps – traps such as, getting in your own way, succumbing to paralysis by analysis, allowing your Board to be your customer and rushing the Reset. One of the hardest things about strategy, and the jobs it gives leaders, is that it’s never done,” a checkmark you can complete.

Latvia 91

Latvia Companies North America San Francisco 91

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2011

Does a lot of &# drive by&# analysis, but no monthly review of trends. Data is focused on the metrics that are specific to social media channel and uses it to improve for content, messaging, and engagement on specific channels. Works with measurement consultants or specialists to improve skills and capacity. Often overwhelmed.

Results 95

Results Data Charlotte Measure 95

Beneblog: Technology Meets Society

NOVEMBER 27, 2013

On February 1st, two people on the team spun out to become an independent nonprofit—the Human Rights Data Analysis Group —to focus on the statistical and analytical side of our human rights work. His job is to explore new frontiers of technology for secure fact-finding by human rights groups and journalists.

India 142

India Literacy Global Accessibility 142

3rd Sector Labs

JUNE 30, 2014

We move, take new jobs, change phone plans, change email accounts, marry, divorce, raise families, change religions, develop new interests, attend new events, and get involved in new activities. Rather, outcome or program related metrics represent only HALF of the data in a donor relationship equation.

Attention 157

Attention Data Donor Retention 157

Eric Jacobsen Blog

JULY 7, 2019

With increases in remote working, matrix organizations, digitization and increased diversity, managers’ jobs have become even more complex. A strong metric and reporting system are basic requirements. Clifton is Chairman and CEO of Gallup and bestselling author of Born to Build and The Coming Jobs War. Harter, Ph.D.

Conversation 40

Conversation Interview Review Global 40

NonProfit Hub

FEBRUARY 18, 2021

You might answer this question with metrics like the number of new donors or the number of donations. While these basic figures can be informative from a year-over-year trend perspective, they do a poor job answering questions like: Why did these metrics change? I consider those basic metrics to be “rearview mirror” metrics.

Metrics 87

Metrics Fundraising Retention ROI 87

The Modern Nonprofit

JUNE 6, 2024

Step 2: Conducting a Market Analysis for Your Non-Profit Conducting a comprehensive market analysis is crucial for non-profits to understand the landscape they operate in and make informed decisions. ” Measurable Goals : Establish metrics or key performance indicators (KPIs) that allow you to track progress and success.

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Profit Guide Build Metrics 59

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 4, 2013

A benchmarking process can be as simple as finding a handful of similar nonprofit organizations and comparing your key performance metrics. Take this example comparing nonprofits performance in pinerest. In the preliminary analysis we are seeing some useful trends and some areas that will require more examination.

Benchmark 103

Benchmark Social Media Global Project 103

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 17, 2012

Meet Bib Filbon and Jeff Bladt who have the job title, “Data Scientist,” and are on staff at DoSomething.Org. They work in partnership with DoSomething’s program staff to collect, analyze, and make sense of data to improve impact of DoSomething’s programs. DoSomething.org does not consider this overhead.

Measure 99

Measure Roles Support Literacy 99

Zen and the Art of Nonprofit Technology

APRIL 3, 2009

The thing that is prompting this post is the little storm about the security metric that we used to try and get a handle on the security of the 4 different systems we reviewed. First, a simple metric relating to security reports, and second, what processes are in place in the communities to deal with security. More on that in a bit.

Drupal 100

Drupal Comment Report Metrics 100

Connection Cafe

APRIL 15, 2019

There’s a greater risk of misleading the readers when you start the axis at a random point — the whole point of the bar is that its height or length encodes the metric. Circle charts are often used these two ways: a) the size of a circle denotes a metric, and. b) a circle is divided into “slices” to encode different metrics.

Chart 27

Chart Results Create Fundraising 27

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 31, 2008

Once a year in June, I do an overall benchmarking and ROI analysis of my blog using particular metrics. It takes your RSS feed and applies engagement metrics, analyzing the types and frequency of an audience's interaction with your content. This analysis took all of five minutes. Why Is Pharoth Wearing A Foo Camp T-Shirt?

ROI 50

ROI Widget Cambodia Metrics 50

Connection Cafe

AUGUST 25, 2017

The second approach I take is from a research perspective and is called ‘Jobs to be Done Theory’ When you’re taking a user-based perspective, you must first imagine that you’re a user of the site. TJ : When I get involved, we’re already in the process of building the site, so I have a very ‘Jobs to be Done’ approach.

Design 35

Design Websites Practice Philadelphia 35

Nonprofit Tech for Good

MAY 25, 2024

Marketing Automation for Nonprofits Modern digital marketing platforms offer a range of tools to help you do your job better. 1) Data Analysis and Reporting Marketing automation platforms give aggregated insights into donor behavior and campaign performance. Here’s what that looks like in practice. Which email copy is best? Test both!

Marketing 194

Marketing Fundraising Test Nonprofit 194

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 21, 2008

  It included two excellent case studies and social media metrics- one on ASPCA and the other Georgia Tech.   She gave these examples of how some companies are measuring the impact of their social media efforts: Best Buy measured the success of its internal network by how it reduced job turnover.

Social Media 50

Social Media Relationship Media Management 50

NTEN

NOVEMBER 2, 2009

While working at NPower PA , I was often surprised by the nonprofits we were serving and and how they were using metrics. A lot of smart people are thinking about these issues with tremendous results, but let me outline some tools I have used in my quest to be more data-driven (even at my current job, which is not a nonprofit).

Technology 52

Technology Adwords Analytics Analysis 52

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 26, 2007

I'm doing a workshop on Social Media Metrics, Measurement, and ROI at PodCamp Boston tomorrow. You've done a terrific job in identifying benefits(outcomes) and some metrics - you might want to consider paring them down even further. You want to focus on the goals and outcomes (benefits) first - not the metrics.

Guinea 50

Guinea Measure Social Media Wikispaces 50

Connection Cafe

OCTOBER 31, 2013

in your CRM solution to regularly run some “data health” queries- and you might even consider scheduling them to run on a scheduled job or queue if that option is available. or who are missing key coding on their record that is relevant to your reporting and analysis. Campaigns CRM Metrics & Measurement Planning'

Data 26

Data Metrics Mail Measure 26

Forum One

FEBRUARY 11, 2010

Forum One was a sponsor, and several of my colleagues from our user experience and design team lead sessions on topics ranging from tips on quick and simple audience analysis to learning from design mistakes and making client engagement fun in a group setting. Inspirational: Does it make people want to do their job?

Teach 44

Teach Experiment Arizona Metrics 44

The Modern Nonprofit

FEBRUARY 15, 2022

Estimated Reading Time: 6 minutes When doing a cost analysis between two solutions, it’s tempting to compare based on sticker price alone. Now that you’ve identified what the project goals are, pick measurable outcomes to determine what metrics you’ll use to track those goals. ROI Analysis.

Project 98

Project Tech Guide Phase 98

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 28, 2009

Listening may happen at the personal, staff level as a best practice for doing their job whether or not it is embedded in the organization's culture. applications as a way to actively engage conversations between Airmen and the general public." The social media maven and metrics expert is Laura Lee Dooley. And you shared them!

ROI 91

ROI Examples Results Social Media 91

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 29, 2009

The basics include: benefits, value, metrics, and financial calculations. Also, I think a lot of nonprofits are in the early implementation stage and to be able to get to traditional ROI - they need experience guided by tracking insights and metrics. He recommends to prioritize according.

ROI 66

ROI Results Community Online 66

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 27, 2010

Chip Conley was the keynote speaker at last week’s Craigslist Foundation Bootcamp and one thing that he said that has been stuck in my head is: “ You can have a job, a career, or calling “ The latter, a calling, is when you can tap into an internal motivation that fuels and inspires you. It resonated.

Reflection 103

Reflection People Network Colorado 103

Robert Weiner

APRIL 28, 2009

Kept doing actual job interviews and learned about what their needs are, what the core needs are, and then package their plan around that. Don’t be afraid to ask for what you’re worth, and decide by market analysis. In the mid-nineties one could be more of a generalist. How to decide to do pro bono?

Consultant 100

Consultant Structure NTEN Skills 100

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 1, 2009

Social Media Audience Research and Social Network Analysis: I've been tracking social media research snippets for a while, but not in a very well organized way. Mapping Metrics to Social Media Strategy: This wiki will be retooled to go deeper in more specific metrics linked to strategy. I'm just one person.

Goal 50

Goal ROI Wiki Metrics 50

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 11, 2009

Also, the idea of faster tools like social network analysis that give us real time information and the need for someone who is embedded in the network as a real time evaluator. And, of course, what metrics to use. A key skill of the network weaver is to pull out threads and pull people together.

Network 95

Network Authoring Social Media Ipod 95

NTEN

JANUARY 4, 2011

Some do a great job connecting with and engaging donors in many ways and through many channels, while others are doing little. What they do and don’t do has a big impact on donor relationships and the metrics we’ve uncovered. Analysis of cumulative online giving (i.e.,

Studies 95

Studies Donor Online Giving 95

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 20, 2007

I need to do a better job of this, I'm putting this on my New Year's resolution list. Marshall points over an analysis by Jeremiah Owyang and Monkchips. " We are seeing more tools to get at that metric of influence and here is an emerging one for twitter influence. Sharing is important.

Twitter 92

Twitter Influence Podcast Technorati 92

ASU Lodestar Center

MAY 3, 2016

Unlike business, the bottom line of a nonprofit is not necessarily money; it’s all about outcomes, which often manifest themselves as intangible results not easily measured by metrics. After all, nonprofits are about people, not profits (hence, the term “nonprofits”). People are hard to chart, while numbers are perfect for spreadsheets.

Arizona 40

Arizona Tucson United States Nonprofit 40

Connection Cafe

OCTOBER 9, 2020

However, you will need the right tools to get the job done. Post-event analysis yields many more insights and takes less time when your team is able to easily filter through data in your CRM. We want to walk through the essentials of a virtual auction toolkit to help give your team an idea of what to expect from this type of event.

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Virtual Build Stream Registration 47

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 9, 2007

Quantitatively, that's worth quite a bit as no one has been able to calculate this metric so thoroughly before. Job well done! Justin The metric boils down to cost per action as applied to advocacy or outreach (branding, education, etc) campaigns. My mantra is to "be everywhere, but prioritize.

Albania 50

Albania ROI Social Network Remix 50

Amy Sample Ward

JUNE 6, 2011

Look first at your organizational metrics. Those metrics and accompanying goals are the best resources for identifying the focus and the calls to action for your campaigns and even daily communications. How do we move away from slacktivism? Just like the larger principle supporting movement building, we need to focus on action.

Build 220

Build Community Technology Action 220

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 1, 2015

In addition to periodic check-ins, the organizational dashboard includes goal-oriented performance metrics. Data visualization techniques are used not only to report the data analysis but also to reflect on best practices culled from the data.

Culture 50

Culture Data Create Reflection 50

Connection Cafe

SEPTEMBER 7, 2016

In 2014, the Bill and Melinda Gates Foundation —the largest private foundation in the world—launched standard, streamlined procedures for its grant processing that included new tools to focus documentation and analysis on the key topics supported by its philanthropy.

Grant 20

Grant Management Phase Award 20

Zen and the Art of Nonprofit Technology

SEPTEMBER 17, 2007

Even for NTEN, which is extremely web-heavy in its mission, raw visit numbers will mean nothing related to how well it is doing its job. It’s fairly easy to extrapolate that even with the poorest of clients, we’re seeing web adoption especially as traditional sources of information for job and apartment listings leave print media.

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Stats Web Statistics NTEN 100