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Solving Business Problems with Root Cause Analysis

sgEngage

Your solution to a business problem didn’t work? You feel like you’re solving the same problem over and over again? Learn more from Sarah about root cause analysis in the sgENGAGE Podcast Episode 217: “Business Problem to Solve? Root cause analysis helps us to solve a problem by getting to the root of it!

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Lead From the Human Side of Technology

.orgSource

Their responsibilities have transformed as quickly as the systems they manage. Although leadership courses may be part of more recent IT management degrees, relationship building is a skill that requires commitment and practice. Managing the human side of digital transformation is challenging. EI is not a new concept.

professionals

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What to Do When Technology Isn’t Your Problem

Robert Weiner

If you technology decisions at your organization are driven by some of the following, we’d love to see you at NTEN''s Nonprofit Technology Conference (aka the NTC): We chose the system because we have a volunteer who knows it. People and process problems frequently masquerade as technology problems. She’ll figure this out!”.

Problem 100
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Doing good with AI tools: Navigating ethical considerations for the social sector 

Candid

Ease of access means that with more people using these systems, the potential impact of unethical use grows. Understanding bias and harm Modern AI tools are trained on vast amounts of mostly human-generated data. In many cases, the training data is curated from the internet, with all the prejudices and biases of the humans creating it.

Tools 52
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Build a Board for the Digital Future

.orgSource

Pull the board out of the weeds and train their focus on strategy, where it belongs. The board doesn’t try to manage operations. They give me and our management team the freedom to do the work. They know that we’re going to fix the problems.” How do you push the reset button and start exploring other directions?

Digital 221
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The Unrecognized Risk of Status Quo Problem-Solving Skills for Grantmakers

sgEngage

In a sector that is so risk-averse—afraid of change, reluctant to explore new ideas, and adopt new practices—why do we rely on super risky problem-solving skills? She encourages us, as sector professionals, to rethink our outdated problem-solving habits and stop making assumptions without acknowledgment and testing.

Problem 75
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Good CEO, Bad Call—How to Recover

.orgSource

The recommendations for successfully managing these challenges—whether they result from poor judgment, bad luck, or any disheartening combination of unfavorable circumstances—are straightforward. If you sense a problem brewing, you may already be knee-deep in a hot mess. If you are the leader, you are also the problem.

Advice 221