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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! For Phase 1, we aligned in this project by talking with key stakeholders to learn how they operate, what members need, and where they hoped to see improvements.

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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. We’ll illustrate each of these 4 phases with an example of how we’ve done this for one of our clients, an organization in the health industry that provides an education program for their members. Phase 2: Research.

Phase 46
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7 Database Goals for Your Independent School’s Capital Campaign

sgEngage

Campaign Step 2: Feasibility Study Your Database Goal: Address Data Health, Prospect Research, and Reporting While the broader team is busy with the feasibility study, you’re reviewing the results of your database audit and should have a better sense of what is in—or is missing from—your database. Clean up portfolios.

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Non-Profit Storytelling: Your Next Best Step

The Storytelling Non-profit

There are lots of elements in storytelling that you can tweak and test. This includes: Audience research – Here’s my guide to audience research and how to build an audience persona for your storytelling work. Your goal in this phase is to optimize your storytelling work. Here’s my advice for creating key messages.

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Are we building the Candid tools you need? 

Candid

We begin by researching how fundraisers, funders, and others keen to assist nonprofits approach their work, how they interact with technology, and what they like and don’t like. It is critical to have a clear understanding of all phases of their work to create an effective solution.

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The Promise & Peril of Creator Tools Like ChatGPT for Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

The Chronicle of Philanthropy recently published an opinion piece, “ AI Can Help Nonprofits Reach More Donors But Fundraisers Can’t Ignore Potential Pitfalls ,” a topic that Allison Fine and I have been researching and writing about since 2017. And while the outputs may appear to be smarter than humans, they won’t replace humans.

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Planning Your Nonprofit’s Capital Campaign: 4 Do's & Don'ts

Achieve

Here’s another problem you may encounter: Let’s say you can clearly define what you want to do with your campaign and why, so you jump into the planning process, skipping key steps like a feasibility study and prospect research and cultivation. Do your research to understand the structure and timeline of a typical capital campaign in advance.