Remove Design Remove Problem Remove Test Remove Time
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The Unrecognized Risk of Status Quo Problem-Solving Skills for Grantmakers

sgEngage

In a sector that is so risk-averse—afraid of change, reluctant to explore new ideas, and adopt new practices—why do we rely on super risky problem-solving skills? She encourages us, as sector professionals, to rethink our outdated problem-solving habits and stop making assumptions without acknowledgment and testing.

Problem 80
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Audience Research vs. Usability Testing: Which to Use When

Forum One

The most common approaches are through two research approaches: audience research and usability testing. Human-centered design, design thinking, and research best practices all champion the value of putting people first. You need to make sure your time and financial investments will provide value for your audience.

Test 84
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Association 4.0—A Playbook for Success

.orgSource

Sandy Marsico, Founder and CEO of Sandstorm Design, described the challenge of balancing risk with growth like this: “You need the courage to take chances and the stomach to handle anxiety. These funds are designated for experimentation. These are strategies that allow associations to see a real-time picture of their members’ needs.”

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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. Now let’s take some time to dive into how it gets done. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Now it’s time to prototype and test them.

Phase 46
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Are we building the Candid tools you need? 

Candid

To understand how Candid products can best serve our users, we need to know what problems those users are trying to solve. What problems are we trying to solve? In addition, our user experience team conducts extensive research—surveys, interviews, usability tests, and data analysis on specific areas where we know there is a need.

Tools 64
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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Once the team aggregated the data and they were able to form a hypothesis, test it and confirm a need. Additionally, the team was able to leverage certifications, one of which is a Workforce-ready certificate designed for members who are new to the industry. They then promoted that content to unengaged members with similar profiles.

Data 210
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3 Design Thinking Facilitation Resources for Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

Almost four years ago, I wrote my experience as a participant n a design-thinking lab to give input on a digital strategy for a philanthropy. The design lab was facilitated by Pete Maher, founder of Luma Institute. I even facilitated design labs to help with the research for my book, The Happy Healthy Nonprofit. I admit it.