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How to Measure the CX of Your Website

Forum One

CX is not just a set of actions, but also focuses on feelings. So how do you track how satisfied your customers are with your website? Every organization has different goals that they will need to track against, and different challenges that make tracking website success difficult.

Measure 66
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Understanding Impact Metrics for Your Nonprofit: A Guide

DipJar

Whether your nonprofit is working to improve volunteer management or the success of your community outreach programs, you’re likely considering the impact of your planned or existing actions. . In this guide, we’ll answer the most frequently asked questions about nonprofit impact metrics, including: . Why Are Impact Metrics Important?

Metrics 52
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Advancing Equity in Philanthropy with Resolve and Resilience: A Call to Action

sgEngage

By embracing these principles of equity, fostering collaboration, and committing to meaningful action, philanthropic organizations can continue to be powerful catalysts for positive change. This may include tracking demographic data, conducting regular assessments of equity impact, and being transparent about successes and challenges.

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See, Say, Feel, Do: Metrics for Social Media

Amy Sample Ward

I am a big fan of actionable metrics. If the numbers you are tracking don’t give you an action, how valuable are they? For example, if you track just how many people come to your website, it doesn’t give you much action. I really appreciate that Fenton has included a similar recommendation.

Metrics 227
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Level Up Your Marketing with Analytics

Association Analytics

In today’s world, success is measured by more than just clicks and open rates. How are you tracking success? There are many marketing technology tools that can help you measure success. Once you have your taxonomy and metadata in place, you can use metrics to analyze the performance of your marketing channels.

Analytics 169
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The Power of Learning Analytics: Maximizing the Impact of Your Education Programs

Association Analytics

Going Beyond Basic Metrics Learning analytics goes beyond basic metrics to offer you a deeper understanding of course performance and learner engagement. Assessing Learner Sentiment Another important part of measuring the effectiveness of education programs is assessing learning sentiment.

Analytics 169
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Let Data Drive Your Decisions

Bloomerang

Some organizations utilize Key Performance Indicators (KPIs) to measure their goals. Donorbox defines KPIs as “a measurable value that demonstrates how effectively a nonprofit (or another type of organization) is achieving its key organizational objectives.” You may be tracking the number of likes on a Facebook post.

Data 99