EveryAction

AUGUST 30, 2023

Welcome to another installment of Thursday Thoughts, a dedicated space for our friends in nonprofit sector leadership to reflect on reports, statistics, and other trends—because when our community shares knowledge, we can all do more good.  Check out our last installment here ! These four are key: 1. Andrea Bastiani Archibald, Ph.D. ,

Donor 179

Donor Gift History Virtual 179

Amy Sample Ward

SEPTEMBER 20, 2013

Give me an interactive map, a pivot table, even a plain old pie chart and I’m happy. Establishing regular meetings or processes for metrics review helps position us to learn from the data we’re collecting and be better positioned to identify opportunities to improve. —– I love data as much as the next person.

Metrics 158

Metrics Impact Change NTEN 158

Nimble AMS

MARCH 10, 2024

Online community guidelines should be tied to an organization’s mission, easily accessible, and set the tone for all online interactions. Community Brands research found members who have used an online community report higher loyalty metrics. Members also report a strong sense of community (52%) versus those who don’t (20%).

Community 116

Community Platform Benefit Online 116

Nimble AMS

MARCH 25, 2022

Goals and success metrics. In addition to goals, establish a set of online community metrics to help you track progress toward your goals and find opportunities for improvement. For example, in the first goal above, growing the online community, you might track: Number of active online community members . For example:?How

Community 134

Community Online Strategy Guidelines 134

Cloud 4 Good

OCTOBER 6, 2021

Admins and Developers will be particularly interested in the many updates to Einstein Search, inline editing from reports now being generally released, and even more functionality added to Flow Builder. Dynamic Interactions (Pilot). The Winter ’22 Release is introducing even more interactive pages with Dynamic Interactions.

Chart 101

Chart gMail Singapore Vermont 101

Zen and the Art of Nonprofit Technology

APRIL 29, 2010

From Wikipedia : Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with clients and sales prospects. Now we could easily translate that into “managing and nurturing an organizations’ interactions with donors and constituents.&#

Metrics 154

Metrics Social Synchronous Wikipedia 154

Association Analytics

FEBRUARY 14, 2022

These will support your business case by aligning with your goals: Consistent, trusted data with standard interactive reports using a common language that employees throughout your organization easily understand – all in a secure data warehouse. This will align the organization by having clear success metrics and KPIs.

Analytics 169

Analytics Language Associations Case Study 169

Allegiance Group

FEBRUARY 27, 2024

It’s critical to actively track and measure your website traffic against your goals. Making the switch is vital — if you’re still using the old version, your data is no longer being tracked. Event-Based Tracking: Where the previous version was session-based, GA4 is event-based. leads) it’s bringing in.

Analytics 52

Analytics Google Fundraising Track 52

Whole Whale

NOVEMBER 23, 2022

Flexibility : The best dashboards are flexible enough to track the metrics that are most important to your nonprofit. Make sure the dashboard you choose can be customized to track the specific data points you want to track. Amplitude is a data dashboarding tool that allows users to track, measure, and analyze their data.

Analytics 52

Analytics Tools Wikipedia Track 52

Nonprofit Tech for Good

FEBRUARY 26, 2024

These tools suit your modern audience, who expect to interact with nonprofit organizations like yours across a diverse media landscape. Data capabilities: Learn what metrics the tool can track, along with reporting functionality. Determine what functions are essential for your organization and what are “nice-to-haves.”

Application 272

Application Marketing Nonprofit Evaluation 272

The Science Behind Engaging your Supporters

DECEMBER 6, 2018

Annual Reports are a staple of nonprofit life, but are they worth it? To avoid costly Annual Report mistakes and produce a valuable piece of collateral for your organization, take some cues from a few of 2018's stand-out annual reports, and download our comprehensive guide to creating a nonprofit annual report.

Report 57

Report America Picture Info 57

M+R

MAY 31, 2022

Apple Mail Privacy Protection works by pre-loading email content — including open tracking pixels. Reminder, email opens are tracked by tiny image pixels embedded in email content. Pre-MPP, we all agreed that open rate generally reflected the rate at which people were interacting with an email. Need a quick refresher?

Mail 108

Mail Spam Rate email 108

Get Fully Funded

MARCH 2, 2023

When you manage constituent relationships, interactions, and outcomes through a case management process, understanding the key data points at play will allow you to analyze the bigger picture of your performance over time. Funders may also explicitly ask for impact assessment data as part of their grant application and reporting processes.

Statistics 52

Statistics Stats Program Management 52

Get Fully Funded

JANUARY 5, 2024

Keep an eye on your metrics. Give your nonprofit more chances to interact with donors by asking every existing donor to opt in to receive texts from your organization. Keep an eye on your metrics. Segment your list of contacts. Write tailored messages for every occasion. Encourage supporters to respond directly.

Practice 59

Practice Puerto Rico Fundraising Metrics 59

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 8, 2011

I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T. One point that he keeps making over and over: Metrics must have meaning or else they’re just numbers. The information is also reported with a link to organizational results.

Metrics 101

Metrics Social Media Media Social 101

Beth's Blog: How Nonprofits Can Use Social Media

MAY 27, 2015

Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. Digital technologies are connecting residents in neighborhoods, catalyzing community discussions, changing the way governments and citizens interact, and making government more transparent. Hone in on your true scope of influence.

Metrics 50

Metrics Method Tech Government 50

Bloomerang

AUGUST 28, 2023

When it comes to donor data, there’s a lot to keep track of. A nonprofit CRM (also referred to as a donor management system ) is a software platform that allows nonprofits to store, update, and report on supporter data. Giving histories, gift amounts, and frequencies can reveal a lot about future willingness to give.

Profile 91

Profile Software Nonprofit Donor 91

Bloomerang

APRIL 12, 2022

You may have heard this software referred to by a few different names, including donor management software, nonprofit CRM , donor database, donor software, and donor tracking software. The constituent timeline is a part of a donor’s overall profile, showing the interactions they’ve had with your organization over time.

Software 98

Software Management Donor Guide 98

Achieve

DECEMBER 8, 2022

Encourage plenty of interaction. Track engagement and follow up. Your annual report. Encourage plenty of interaction. The ability to directly interact with followers is what stands out about social media as a communication platform, so make use of it! Track engagement and follow up. . New blog posts.

Social Media 52

Social Media Relationship Donor Media 52

sgEngage

SEPTEMBER 28, 2021

There is undeniable momentum in online fundraising as highlighted by data in the Blackbaud Luminate Online® Benchmark Report 2020. There are a few data points from the Benchmark Report that offer a glimpse into the future of online fundraising: 42.4% So, the real question is: what will online fundraising look like moving forward?

Online 93

Online Fundraising Benchmark Adwords 93

Bloomerang

NOVEMBER 10, 2023

These core team members may also interact with other staff members to push certain initiatives forward. Allow your major gift officer and support staff to mingle and interact with supporters personally at events like luncheons or tours of your nonprofit’s facilities. Use your CRM to: Track supporter interactions and giving history.

Gift 97

Gift Raise Guide Relationship 97

Qgiv

NOVEMBER 9, 2023

Measure and track your success. Here are a couple key metrics: Donations : Have your donations increased? Tracking over a full 12 months is a good timeframe since certain periods of the year have increased or decreased fundraising (org-specific annual events, the summer slowdown, Giving Season, etc.).

Strategy 110

Strategy Tips Nonprofit Conservancy 110

sgEngage

JULY 15, 2023

Understanding the ebbs and flows of donor relations by tracking your organization’s interactions with donors and prospects is necessary to support long-term growth. Ultimately, every donor values and appreciates streamlined and consistent communication, often facilitated through monthly newsletters or periodic reports.

Management 52

Management Donor Blackbaud Retention 52

sgEngage

JANUARY 16, 2024

That face-to-face interaction also affords the opportunity to make the ask or nudge those whom you’ve already asked. Stewarding your relationship is easier with in-person interactions. According to the 2022 Blackbaud Luminate Online Benchmark Report , the annual value of a sustainer is four times greater than a one-time donor.

Effective 72

Effective Tips Fundraising Blackbaud 72

NTEN

JULY 5, 2012

That’s why we included a Glossary at the end of the report – download the report and check it out! Many of the metrics in our report require no calculations. A: It’s hard to count exactly how many people have unsubscribed from your page, which is why we report churn instead (the overall loss of people you’re reaching).

Metrics 64

Metrics Facebook Question Benchmark 64

Bloomerang

NOVEMBER 12, 2021

2017 to 2021 saw a 160% increase in customers’ digital interaction with brands. 2017 to 2021 saw a 160% increase in customers’ digital interaction with brands. In fact, a study by Salesforce found the number one most valuable metric of success for service organizations is customer satisfaction. Number two is revenue.

Analytics 107

Analytics Digital Tools Measure 107

Qgiv

APRIL 9, 2024

Facebook Facebook , one of the Metaverse social media platforms, is one of the largest social media platforms and has a diverse user base that spans all demographics, but depending on your community, you may find more interactions with older audiences on the platform. Interactions.

Social Media 52

Social Media Media Guide Social 52

Media Cause

MAY 31, 2023

On the surface, it makes sense that privacy and tracking would be at the bottom of a marketer’s task list. But if you engage in targeted advertising or use Google Analytics to track website visitors, privacy-first marketing should be a priority for your organization. The Importance of First-Party Data What’s the Big Deal?

Marketing 52

Marketing Plugin Track Policy 52

Achieve

JUNE 1, 2023

Analyze your online giving trends and engagement metrics. Track data for your marketing campaigns during these special events to determine which messages are most effective for driving donations. Assess metrics such as your email open rate or online donation rate to measure your success. Review your donor demographics.

Donation 52

Donation Donor Giving Demographics 52

Qgiv

JANUARY 16, 2024

And with the right event management tools, organizing your guests and tracking your fundraising progress can be done all in one place! Donor management systems offer communication solutions and help track and monitor donor data. You can even track volunteer hours with Blooomerang’s two-way profile sync.

Software 52

Software Tools Management Registration 52

sgEngage

NOVEMBER 14, 2023

In fact, when surveyed, 97% of nonprofit professionals expressed an interest in learning how to use their data more effectively, and only 5% reported using data in every decision they make. Track engagement patterns and understand donor behavior to create a data-driven fundraising strategy. Informed fundraising plans.

Integration 77

Integration Data Nonprofit Platform 77

Bloomerang

MARCH 30, 2023

Every interaction your volunteer has with your organization matters. Metrics matter! Collecting important volunteer program data points will allow you to track your volunteer engagement and the progress you are making with your new engagement strategy. How are you measuring volunteer engagement?

Volunteer 91

Volunteer Strategy Organization Metrics 91

Bloomerang

AUGUST 30, 2023

Donor management solutions Donor management systems , also known as nonprofit CRMs , are software solutions that allow nonprofits to track donor interactions and giving histories, create donor segments, and develop communications campaigns. Customized donor reports. Donation page design. Accounting software.

Software 87

Software Guide Fundraising Platform 87

Forum One

FEBRUARY 7, 2023

In June 2007, Apple launched the iPhone, and in subsequent years we saw the rise of apps as a competing method to websites for how people interact with organizations. For organizations using both apps and websites, there were challenges in seeing how the data interacts—are web visitors the same people using the app?

FAQ 58

FAQ Organization Analytics Google 58

DNL OmniMedia

APRIL 23, 2024

These tools allow nonprofits to store and manage donor details like contact information, giving history, communication and giving preferences, and interactions with your organization. Customized and detailed reporting. You can pull from all this data to improve your engagement and fundraising strategies.

Blackbaud 52

Blackbaud Support Guide Help 52

Cloud 4 Good

MARCH 16, 2021

There are five different tracks that you can choose from for the Nonprofit Summit, including Increase Fundraising Agility, Improving the Constituent Experience, Optimizing Data and Reporting, Managing and Scaling Your Platform. During the event, you will want to make sure you are interacting as much as possible.

Illinois 52

Illinois Virtual Nonprofit America 52

Nonprofits Source

MAY 25, 2023

Use Patient Journey Mapping Patient journey mapping exercise helps healthcare leaders understand how patients interact with their providers by outlining each communication touchpoint. By mapping out your patient’s journey, your team can determine which interactions provide patient acquisition opportunities.

Goal 52

Goal Tips Review Map 52