Amy Sample Ward

SEPTEMBER 20, 2013

Give me an interactive map, a pivot table, even a plain old pie chart and I’m happy. Establishing regular meetings or processes for metrics review helps position us to learn from the data we’re collecting and be better positioned to identify opportunities to improve. —– I love data as much as the next person.

Metrics 158

Metrics Impact Change NTEN 158

Nonprofits Source

APRIL 3, 2024

Understand Digital Engagement Metrics Before you launch your digital recruitment marketing campaign, you need to understand how digital engagement works so you can fine-tune your strategies accordingly. Stay aligned on what success means for your campaign by tracking and sharing engagement metrics with them.

Organization 52

Organization Online Influence Metrics 52

EveryAction

AUGUST 30, 2023

CRMs Use constituent relationship management (CRM) systems to better understand patterns and track donor interactions, preferences, and giving history. Include impact stories and metrics in your acknowledgment and stewarding messages that show how far their dollar will go toward making an impact. These four are key: 1.

Donor 179

Donor Gift History Virtual 179

Zen and the Art of Nonprofit Technology

APRIL 29, 2010

From Wikipedia : Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with clients and sales prospects. Now we could easily translate that into “managing and nurturing an organizations’ interactions with donors and constituents.&#

Metrics 154

Metrics Social Synchronous Wikipedia 154

Forum One

JULY 6, 2023

Customer experience (CX) is the sum of every interaction a member of the public has with your organization. So how do you track how satisfied your customers are with your website? Every organization has different goals that they will need to track against, and different challenges that make tracking website success difficult.

Measure 66

Measure Websites Metrics Track 66

Nimble AMS

MARCH 25, 2022

Goals and success metrics. In addition to goals, establish a set of online community metrics to help you track progress toward your goals and find opportunities for improvement. For example, in the first goal above, growing the online community, you might track: Number of active online community members .

Community 133

Community Online Strategy Guidelines 133

Neon CRM

NOVEMBER 17, 2023

We’ll also be sharing the important metrics you need to keep an eye on to measure your performance. A membership engagement strategy outlines the planned approaches, tactics, and initiatives that a member-based organization will take to foster meaningful interactions and promote sustained participation among its members.

Strategy 98

Strategy Measure Social Media Metrics 98

Association Analytics

APRIL 1, 2024

In order to track trends year-over-year, IAEE will repeat many of the same questions, adding in three or four additional questions about programs or services the team is testing.

Data 210

Data Strategy Associations Survey 210

Care2

JULY 16, 2014

Nonprofits have been able to track gather important data about their audiences interactions with their website via Google Analytics. This past January, Jenna Wortham said that social media "is fueled by our own increasing need for attention, validation, through likes, favorites, responses, interactions.

Track 65

Track Twitter Analytics Metrics 65

Nimble AMS

MARCH 10, 2024

Online community guidelines should be tied to an organization’s mission, easily accessible, and set the tone for all online interactions. Community Brands research found members who have used an online community report higher loyalty metrics. Members also report a strong sense of community (52%) versus those who don’t (20%).

Community 115

Community Platform Benefit Online 115

Cloud 4 Good

OCTOBER 6, 2021

Dynamic Interactions (Pilot). The Winter ’22 Release is introducing even more interactive pages with Dynamic Interactions. Through these Dynamic Interactions, users can now update multiple components on an app page. When the “Show Cases” button is selected, the List View is updated to show Cases instead of Accounts.

Chart 101

Chart gMail Singapore Vermont 101

EveryAction

NOVEMBER 2, 2022

For instance, the WNET group’s “Year In Review” series uses viewer interaction to create a dynamic story beyond attractive web design. It also summarizes 2021 metrics and milestones by combining colorful illustrations and bolded statistics. Brookings Institution. The Brookings Institution annual report is comprehensive.

Report 180

Report Organization PDF Tanzania 180

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 8, 2011

I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T. One point that he keeps making over and over: Metrics must have meaning or else they’re just numbers. Value Metrics: These are a handful of metrics that support over-arching goals.

Metrics 101

Metrics Social Media Media Social 101

Get Fully Funded

JANUARY 5, 2024

Keep an eye on your metrics. Give your nonprofit more chances to interact with donors by asking every existing donor to opt in to receive texts from your organization. Keep an eye on your metrics. Segment your list of contacts. Write tailored messages for every occasion. Encourage supporters to respond directly.

Practice 59

Practice Puerto Rico Fundraising Metrics 59

Beth's Blog: How Nonprofits Can Use Social Media

MAY 27, 2015

Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. Digital technologies are connecting residents in neighborhoods, catalyzing community discussions, changing the way governments and citizens interact, and making government more transparent. Hone in on your true scope of influence.

Metrics 50

Metrics Method Tech Government 50

Allegiance Group

FEBRUARY 27, 2024

It’s critical to actively track and measure your website traffic against your goals. Making the switch is vital — if you’re still using the old version, your data is no longer being tracked. Event-Based Tracking: Where the previous version was session-based, GA4 is event-based. leads) it’s bringing in.

Analytics 52

Analytics Google Fundraising Track 52

Association Analytics

FEBRUARY 14, 2022

These will support your business case by aligning with your goals: Consistent, trusted data with standard interactive reports using a common language that employees throughout your organization easily understand – all in a secure data warehouse. This will align the organization by having clear success metrics and KPIs.

Analytics 169

Analytics Language Associations Case Study 169

Whole Whale

NOVEMBER 23, 2022

Flexibility : The best dashboards are flexible enough to track the metrics that are most important to your nonprofit. Make sure the dashboard you choose can be customized to track the specific data points you want to track. Amplitude is a data dashboarding tool that allows users to track, measure, and analyze their data.

Analytics 52

Analytics Tools Wikipedia Track 52

M+R

MAY 31, 2022

Apple Mail Privacy Protection works by pre-loading email content — including open tracking pixels. Reminder, email opens are tracked by tiny image pixels embedded in email content. Pre-MPP, we all agreed that open rate generally reflected the rate at which people were interacting with an email. Need a quick refresher?

Mail 107

Mail Spam Rate email 107

Achieve

DECEMBER 8, 2022

Encourage plenty of interaction. Track engagement and follow up. Encourage plenty of interaction. The ability to directly interact with followers is what stands out about social media as a communication platform, so make use of it! Track engagement and follow up. . digital fundraisers. ,

Social Media 52

Social Media Relationship Donor Media 52

Nonprofit Tech for Good

FEBRUARY 26, 2024

These tools suit your modern audience, who expect to interact with nonprofit organizations like yours across a diverse media landscape. Data capabilities: Learn what metrics the tool can track, along with reporting functionality. Determine what functions are essential for your organization and what are “nice-to-haves.”

Application 267

Application Marketing Nonprofit Evaluation 267

NTEN

NOVEMBER 8, 2011

This week, as part of Member Appreciation Month, we're talking about technology that supports communications and information, so I thought I'd share some of the metrics we use to track our effectiveness that don't really warrant a complete blog post in-and-of themselves. We'd also love to hear about your favorite metrics.

Metrics 78

Metrics Communication Widget Aggregator 78

Qgiv

APRIL 22, 2024

Digital marketing is often a cost-effective option for organizations because there are many free online tools to help you create content and track your campaigns. Determining metrics to track Without knowing what metrics to track, it’s hard for you to determine how effective your marketing efforts truly are.

Marketing 52

Marketing Guide Nonprofit Channel 52

Get Fully Funded

MARCH 2, 2023

When you manage constituent relationships, interactions, and outcomes through a case management process, understanding the key data points at play will allow you to analyze the bigger picture of your performance over time. For instance, an emergency assistance organization could track delivering 5,500 meals and 200 medical kits in one month.

Statistics 52

Statistics Stats Program Management 52

Pamela Grow

MARCH 7, 2024

A clean list yields better supporter interactions. The email open rate for nonprofits is roughly 25%, according to many companies that track these metrics. Here’s a terrific example. A Regular Newsletter While nothing beats a print donor newsletter for retention and revenue, enewsletters play an important role in engagement.

email 69

email Storytelling Newsletter Nonprofit 69

sgEngage

APRIL 26, 2023

Instead of simply coming to the page to sponsor a participant in your event, when donors watch a livestream, they can interact with the performer using the live chat, or communicate with the other donors engaged in this event. This shared experience builds a sense of community and social interaction around your cause.

Platform 71

Platform Charity Trend Badge 71

sgEngage

JANUARY 17, 2024

Interactive. Ensure you regularly track metrics such as reviews, listener numbers, audience growth rate, and the conversion rate from listeners to donors. You can monitor these metrics in native data analytics hubs on podcasting platforms such as Spotify, Apple Music, SoundCloud, and Stitcher.

Audio 74

Audio Podcast Content Phase 74

Media Cause

JULY 11, 2023

Consider the various touchpoints and interactions they have with your nonprofit. Remember to always monitor the metrics and be ready to tweak the workflows based on the responses and engagement you are receiving. Track Click-Through Rates (CTR). Measure, analyze, and optimize your campaigns based on key metrics.

email 52

email Service Marketing Metrics 52

Bloomerang

APRIL 12, 2022

You may have heard this software referred to by a few different names, including donor management software, nonprofit CRM , donor database, donor software, and donor tracking software. The constituent timeline is a part of a donor’s overall profile, showing the interactions they’ve had with your organization over time.

Software 100

Software Management Donor Guide 100

Bloomerang

NOVEMBER 10, 2023

These core team members may also interact with other staff members to push certain initiatives forward. Allow your major gift officer and support staff to mingle and interact with supporters personally at events like luncheons or tours of your nonprofit’s facilities. Use your CRM to: Track supporter interactions and giving history.

Gift 99

Gift Raise Guide Relationship 99

Bloomerang

MARCH 4, 2024

Drawing from my extensive background as a senior fundraising counsel and coach and having interacted with countless nonprofits, it’s clear that the quality of reporting can vary significantly across different price points. I prefer CRMs that record a lot of interactions automatically, which reduces the burden on our team to update records.

Report 60

Report Effective Fundraising Template 60

Qgiv

NOVEMBER 9, 2023

Measure and track your success. Here are a couple key metrics: Donations : Have your donations increased? Tracking over a full 12 months is a good timeframe since certain periods of the year have increased or decreased fundraising (org-specific annual events, the summer slowdown, Giving Season, etc.).

Strategy 110

Strategy Tips Nonprofit Conservancy 110

NTEN

JULY 5, 2012

Many of the metrics in our report require no calculations. A good metric to keep an eye on if you’re concerned about churn is Negative Feedback, which represents how often people hide your post or choose to hide all posts from your page. Q: What should my organization be tracking? A: That’s what everyone wants to know!

Metrics 64

Metrics Facebook Question Benchmark 64

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 24, 2010

To refine a content strategy, I used the Fan Page insights metrics tool, particularly the stats on interactions and Fan Page growth. My experiments were quite granular: What gets more interactions - sharing video or photos or links? Here are some metrics that I use to harvest insights on those questions.

Metrics 97

Metrics Benchmark Facebook Experiment 97

Qgiv

APRIL 9, 2024

Facebook Facebook , one of the Metaverse social media platforms, is one of the largest social media platforms and has a diverse user base that spans all demographics, but depending on your community, you may find more interactions with older audiences on the platform. Interactions. Your followers are your community on social media.

Social Media 52

Social Media Media Guide Social 52

Achieve

JUNE 1, 2023

Analyze your online giving trends and engagement metrics. Track data for your marketing campaigns during these special events to determine which messages are most effective for driving donations. Assess metrics such as your email open rate or online donation rate to measure your success. Review your donor demographics.

Donation 52

Donation Donor Giving Demographics 52

Bloomerang

MARCH 30, 2023

Every interaction your volunteer has with your organization matters. Metrics matter! Collecting important volunteer program data points will allow you to track your volunteer engagement and the progress you are making with your new engagement strategy. How are you measuring volunteer engagement?

Volunteer 93

Volunteer Strategy Organization Metrics 93